Route planning
Rounds sorted by suburb and day on a map, with new clients slotted into the run that makes sense.
Pool service software: routes, water tests & billing
Pool services: keep the rounds crystal clear. Routes, readings and billing sorted.
Rounds planned in your head, water readings on paper and chemicals going out the door untracked. We build route, water testing, chemical stock and billing systems for pool service businesses that all talk to each other. Then we host them and look after them.
Looking for pool service software that handles rounds, water testing and chemicals?
Pool servicing is a route business with chemistry on top. Every pool has its own readings, equipment, gate code and quirks. Generic field service apps are built for one-off jobs, so they don't know a free chlorine reading from a booking note. They have no idea how much acid is left in the van either. Most pool businesses end up with a job app, a notebook in the ute, a spreadsheet for chemicals and a long night of invoicing at month end.
Wollopit builds custom pool service software around how your rounds actually run. Routes sorted by suburb and day. Readings logged per pool on the phone with history that spots trouble early. Chemicals charged per visit and deducted from van stock. Reports sent the moment you close the gate. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from pool services
Does your pool service business have these problems? Here's how we'd fix them.
Most pool businesses we talk to are great at keeping water clear and run the office on memory, paper and a Sunday night of admin. It holds together until the first summer heatwave.
- The problemRounds planned by memoryRoutes change every week. New clients get squeezed in wherever there's a gap and you end up driving across town twice in a day.How we fix itRounds sorted by suburb and day on a map. New clients slot into the run that's already nearby.
- The problemWater readings on paperChlorine, pH, alkalinity and salt get scribbled on a sheet in the ute and never seen again.How we fix itReadings logged per pool on the phone with history and trend graphs, so you spot a drifting pool before it turns green.
- The problemChemicals walk out the doorLiquid chlorine, acid, stabiliser and salt go into every pool but half of it never makes the invoice.How we fix itChemicals logged per visit, charged at your pricing and deducted from van stock automatically.
- The problemOut of acid on pool fourteenThe van runs dry halfway through the round and it's a trip back to the shed or the supplier.How we fix itLive van stock with a load list for tomorrow's round based on what those pools usually take.
- The problemClients don't know you cameCustomers ring to ask whether the pool was done. Holiday home owners have no idea at all.How we fix itA service report with readings, photos and notes texted or emailed the moment you leave.
- The problemThe new tech meets a locked gateGate codes, dogs, where the pump lives and which client hates the side gate left open are all in one person's head.How we fix itEvery pool has a profile with access notes, pets, equipment and photos, right there on the job.
- The problemEquipment repairs fall throughA tired pump or dead chlorinator cell gets noted on the visit and never becomes a quote.How we fix itFaults flagged on site with photos turn into a repair quote the client can approve online.
- The problemGreen pool panicAfter a storm or a long holiday the phone lights up with green pool call-outs and no sensible way to fit them in.How we fix itAn online form for one-off cleans and green pool rescues that drops into the nearest round with a quote attached.
- The problemPauses and skips nobody tracksClients go away, drop to fortnightly over winter or cancel by text. The schedule never quite catches up.How we fix itClients pause, skip or change frequency themselves in a portal and the round adjusts itself.
- The problemNo idea where the techs are atThree utes out and you can't tell who's finished, who's running late or whether pool 22 actually got done.How we fix itA live board of every round with check-ins, readings and photos as each pool is completed.
- The problemBilling is a monthly headacheRecurring services, chemicals, repairs and one-off cleans all invoiced by hand at the end of the month.How we fix itAutomatic monthly billing by card or direct debit with chemicals and extras pulled straight from each visit.
02What we build
Solutions
What we build for pool services. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Pool profiles
Volume, surface, sanitiser type, equipment, gate codes, pets and photos for every pool.
Water test logs & dosing
Readings recorded per pool with target ranges, dosing suggestions and trend history.
Chemical & van stock
What's in each van, what went into each pool, load lists for tomorrow and reorder alerts.
Tech phone app
Today's round, pool notes, readings, chemicals and photos in one screen that works with patchy signal.
Service reports
Readings, chemicals added, photos and notes sent to the client after every visit.
Repair quoting
Equipment faults turned into quotes with parts and labour that clients approve online.
Recurring billing
Monthly invoices or card and direct debit billing that includes chemicals and extras.
Customer portal
Clients see their visit history and readings, pay invoices and pause or skip services.
One-off & green pool bookings
Online booking for cleans, green pool rescues and pool openings with a quote up front.
Pool shop counter
In-store water tests and product sales linked to the same customer records as your rounds.
Commercial & strata logs
Body corporate and holiday rental pools with compliance logs and service timed around guest check-ins.
Reviews & reminders
Review requests after good visits plus SMS reminders the day before you arrive.
A website that fills the round
Hand-built, quick on mobile and built to rank for 'pool cleaning near me' and your suburbs.
03The systems
The big ones
Your whole pool business, on one system.
These are the systems pool businesses ask us about most. Each one works on its own and they get properly clever when they're joined up.
Rounds & routes
Rounds that make sense on a map.
Every regular pool sits on a round by suburb and day. New clients get slotted into the run that's already going past. Pauses, skips and one-off jobs move the round around without you redrawing it by hand.
- Rounds by suburb and day
- Map view of every pool
- New clients slotted in sensibly
- Weekly, fortnightly or seasonal frequency
- Pauses and skips handled automatically
- One-off jobs dropped into nearby runs
- Rounds split across techs and utes
- Live progress as pools are done
- Day-before SMS reminders to clients
Water testing
Every reading saved. Every pool's story at a glance.
Techs log readings on the phone at each pool and see the last few visits right alongside. Target ranges flag anything off and dosing suggestions take the guesswork out for newer techs. Trends show you a pool drifting long before it turns green.
- Free chlorine, pH, alkalinity and salt
- Stabiliser, calcium and phosphates
- Target ranges per pool
- Dosing suggestions by pool volume
- Readings history and trend graphs
- Flags for pools drifting out of range
- Photos of the water and test strips
- Readings shared in client reports
- Commercial pool test logs
Chemicals & stock
Every litre of chlorine accounted for.
Chemicals added at each pool are logged in a couple of taps, charged to the client at your pricing and taken off that van's stock. The night before a round you get a load list so nobody runs out of acid on pool fourteen.
- Chemicals logged per visit
- Charged at your pricing or included
- Stock levels per van and shed
- Load lists for tomorrow's round
- Low stock and reorder alerts
- Supplier orders from one screen
- Usage per pool and per client
- Chemical cost versus charge reports
- Safety data sheets on the phone
Reports & repairs
Clients see you came. Repairs turn into work.
When a tech closes the gate the client gets a report with readings, chemicals added and photos. If the pump is screaming or the chlorinator cell is cooked the tech flags it on the spot. That becomes a quote the client can approve from their phone.
- Branded service reports
- Readings, chemicals and photos included
- Sent by SMS or email automatically
- Faults flagged on site with photos
- Repair quotes with parts and labour
- Online approval and deposits
- Equipment list and age per pool
- Warranty and install dates
- Follow-up jobs booked into the round
Billing & portal
Month end that runs itself.
Regular services, chemicals, repairs and one-off cleans roll into one monthly invoice per client. Cards and direct debits get charged on schedule and everything lands in Xero or MYOB. Clients log in to see their history, pay and pause services without ringing you.
- Automatic monthly invoices
- Card on file and direct debit
- Chemicals and extras pulled from visits
- Failed payment retries and reminders
- Invoices synced to Xero or MYOB
- Customer portal with visit history
- Pause, skip or change frequency online
- Holiday rental and strata accounts
- Overdue account holds
04How it changes
Before and after
A summer service round, wolloped.
Here's how a busy summer Tuesday could change. Every pool business runs differently, so we map yours first.
Before
- Route scribbled on a notepad over breakfast
- Run out of acid halfway through the round
- Readings written on a sheet that gets lost
- Chemicals guessed at month end
- Client rings asking if you came
- Broken pump noted and forgotten
After
- Optimised round waiting on the phone
- Van loaded last night from the load list
- Readings logged per pool with history
- Chemicals charged per visit
- Report with photos sent automatically
- Pump fault becomes a quote the client approves
05Services
Everything under one roof
Software, websites and systems for pool services.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for pool services
Built around how your pool service business actually runs: route planning, pool profiles and the admin in between, in one system you own.
Websites for pool services
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Pool service business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for pool services
Water test logs & dosing and chemical & van stock: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and QuickBooks so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your pool service business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside job apps you're happy with or replace the ones holding you back.
- Xero
- MYOB
- QuickBooks
- ServiceM8
- Tradify
- simPRO
- Fergus
- Stripe
- Square
- Ezidebit
- GoCardless
- Google Calendar
- Google Maps
- Twilio SMS
- Google Business Profile
- Mailchimp
- Deputy
- LaMotte WaterLink Spin Touch
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your pool service business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We ride along on a round, sit in the office at month end and work out what's actually costing you time and chemicals.
- 02
Archi-tech
We plan it before writing code: your rounds, pools, readings, chemicals, billing, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the summer rush.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things pool services ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can techs log readings and chemicals on their phones?
Yes. That's the heart of it. Techs see today's round, tap into each pool, enter readings and chemicals added, snap a photo and move on. It keeps working in patchy signal and syncs when the phone catches up.
Can chemicals be charged to clients automatically?
Yes. Each chemical has your price or can be included in the service fee. Whatever goes into the pool lands on the monthly invoice and comes off the van's stock.
Can it handle pool shop sales too?
Yes. We can connect the shop counter, in-store water testing and online orders to the same customer records as your service rounds.
We already use ServiceM8 or Tradify. Do we have to switch?
No. If your job app is doing its job, we build around it with the water testing, chemical stock, reports and billing on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can clients pause their service while they're away?
Yes. Clients can pause, skip or change frequency in their own portal. The round and the billing adjust without you touching anything.
Does it work for commercial and strata pools?
Yes. Body corporate, holiday rental and other commercial pools can have their own test logs, reports for managers and service times set around guest check-ins.
How much does a pool service system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like service reports or a chemical log can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most pool services we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a pool service business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.