Online booking
Appointments by service and practitioner with the right length for nail surgery, assessments and general care.
Podiatry software: bookings, orthotic tracking & recalls
Podiatrists: bookings and orthotics tracked to the door. No more 'are my orthotics ready?'
Orthotic orders live in a book at the front desk. Patients ring to ask if their pair is in, the EPC referrals sit in a pile and the aged care runs are planned on a whiteboard. We build booking, orthotic tracking, recall and visit systems for podiatry clinics that work with the practice software you already use, then we host them and look after them.
Looking for podiatry software that tracks orthotics as well as it books appointments?
A podiatry clinic is a few businesses in one pair of shoes: a treatment room, a custom orthotic workshop working with outside labs, a mobile service out to aged care and homes, plus a little footwear shop by the front desk. Practice software handles the diary and the notes well enough. Everything in between usually ends up in a book, an email thread or the receptionist's memory.
Wollopit builds custom podiatry software around how your clinic actually runs. Orthotic orders get tracked from scan to fitting and patients get a text the day their pair lands. Lab orders go out with the prescription attached. EPC sessions count themselves down, high-risk feet get recalled on time and aged care runs are planned properly. We connect to Cliniko, Halaxy or Nookal rather than replacing them, then look after the lot on our own servers.
01The problems
What we hear from podiatrists
Does your podiatry clinic have these problems? Here's how we'd fix them.
Most podiatrists we talk to are great with feet and stretched thin on admin. The clinic runs fine until three pairs of orthotics go missing in the same week.
- The problemOrthotic orders live in a bookScan taken, foam box posted, lab confirmed, pair arrived. It's all scribbled in a book at the front desk and nobody can tell which pair is where.How we fix itEvery order tracked from scan to fitting on a status board that shows what's at the lab, what's running late and what's sitting in the drawer.
- The problemPatients ring to ask if they're readyReception fields the same 'are my orthotics in yet?' call five times a day and has to go digging every time.How we fix itPatients get a text the moment their pair arrives with a link to book their fitting. The calls stop.
- The problemLab orders retyped by handThe prescription gets written in the notes, then retyped into an email or lab portal with the scans attached one by one.How we fix itBuild the prescription once in the system and send it to the right lab with scans attached, with each lab's turnaround tracked.
- The problemBookings by phone tagReception juggles calls while patients wait at the desk. Nail surgery and biomechanical assessments need longer slots and still get booked as a standard 30.How we fix itOnline booking by service and practitioner with the right length for each appointment type, new patient forms and deposits where you want them.
- The problemEPC referrals in a pileNobody's sure how many Medicare sessions a patient has left, when the referral expires or whether the GP got their letter.How we fix itA referral tracker that counts sessions down, flags expiring referrals and sends the GP report from a template.
- The problemReviews and re-scans forgottenThe six-week orthotic review never gets booked and nobody calls when a pair is due for a refurb or replacement.How we fix itAutomatic review reminders at the intervals you set, plus refurb and replacement prompts based on the order date.
- The problemHigh-risk feet slip throughDiabetic and high-risk patients are meant to be seen regularly. In practice they're remembered when they turn up with a problem.How we fix itRecall lists by risk category with reminders that go out on their own and a report of who's overdue.
- The problemAged care runs on a whiteboardFacility visits, resident lists, nurse sign-offs and home visits planned on paper, then rebuilt every month.How we fix itA visit scheduler that groups residents by facility, plans home visit runs by area and gets sign-off on a tablet.
- The problemNail surgery paperworkConsent forms, health questionnaires, medication checks and post-op dressing appointments chased by hand before and after every procedure.How we fix itOnline consent and pre-op forms before the day, post-op checks booked automatically and aftercare instructions sent by SMS.
- The problemFootwear stock on a hunchShoes, socks, creams and padding on the shelf with no real idea what's selling or when a size ran out.How we fix itStock tracking with reorder alerts, sales by product and an online shop with click and collect.
- The problemFunding sent to the wrong placeNDIS, DVA, private health and self-funded patients all billed differently. Plan manager invoices get missed and rejected claims get lost.How we fix itEach patient's funding set once so invoices go to the right place, overdue ones get chased and everything lands in Xero.
02What we build
Solutions
What we build for podiatrists. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
New patient & consent forms
Health history, medications, consent and funding details filled in before they arrive and saved to their file.
Orthotic order tracker
Every pair followed from scan or cast to lab, dispatch, arrival and fitting on one board.
Lab ordering
Prescriptions built once and sent to each lab with scans attached, with turnaround times per lab.
Ready notifications
Patients texted the day their orthotics arrive with a link to book their fitting.
Review & refurb reminders
Six-week reviews, annual checks and refurb or replacement prompts sent on their own.
EPC & referral tracker
Medicare sessions counted down, referral expiry alerts and GP letters from templates.
High-risk foot recalls
Diabetic and high-risk patients recalled by category with an overdue list for the team.
Aged care & home visits
Facility rounds, resident lists, home visit runs by area and sign-off on a tablet.
Nail surgery workflow
Consent, pre-op checks, post-op dressing appointments and aftercare SMS in one flow.
Footwear & product stock
Shoes, socks and creams tracked with reorder alerts and click and collect online.
Funding & invoicing
NDIS, DVA, private health and self-funded billing sent to the right place and synced to Xero.
A clinic website that walks
Quick on phones with online booking, services and conditions pages built to rank for 'podiatrist near me'.
03The systems
The big ones
Your whole clinic, on one system.
These are the systems podiatrists ask us about most. Each one works on its own and they get properly clever when they're joined up with your practice software.
Orthotic order tracking
Every pair tracked from scan to fitting.
Create the order straight from the appointment and it follows the pair through the lab, dispatch and arrival. The patient gets a text the day it lands and books their fitting themselves. Reception never has to dig through a book again.
- Orders created from the appointment
- Scans, casts and photos attached
- Prescription built once, sent to the lab
- Different labs with their own turnaround
- Status board: at lab, shipped, arrived
- Late order alerts before patients notice
- Ready SMS with a fitting booking link
- Six-week review booked automatically
- Refurb and warranty dates on file
- Order history per patient
Bookings & intake
Patients book themselves and arrive with the forms done.
Online booking that knows a nail surgery isn't a 30-minute general appointment. New patients fill in their health history, medications and funding details before they walk in, so the first ten minutes go on feet instead of clipboards.
- Booking by service and practitioner
- Right slot length for each appointment type
- New patient health and medication forms
- Consent forms signed on their phone
- Funding type captured up front
- Deposits for long or new appointments
- SMS and email reminders
- Waitlist fills cancellations
- Syncs with Cliniko, Halaxy or Nookal
- Book from your website and Google
Recalls & referrals
Nobody falls off the books.
EPC sessions count themselves down and referrals flag before they expire. High-risk and diabetic patients get recalled on the schedule you set and the team sees exactly who's overdue.
- Medicare EPC sessions counted down
- Referral expiry alerts
- GP letters from templates
- Recall lists by risk category
- Diabetic foot review reminders
- Orthotic review and refurb prompts
- Overdue patient report
- SMS and email recalls on their own
- DVA and NDIS plan dates tracked
- Booking link in every reminder
Aged care & home visits
Facility rounds without the whiteboard.
Plan aged care rounds by facility and home visits by area, with resident lists the nurses can see. Treatment gets recorded on a tablet in the room and the facility signs off before you leave.
- Rounds grouped by facility
- Resident lists with care notes
- Home visits planned by area
- Visit runs mapped for the day
- Facility contact and nurse sign-off
- Notes recorded on a tablet
- Next round booked automatically
- Billing per resident or facility
- Travel time built into the day
- Monthly visit reports for facilities
Nail surgery & wound care
Procedures with the paperwork already done.
Consent, health checks and medication questions are completed online before the day. Post-op dressing appointments book themselves and patients get clear aftercare instructions by SMS so they ring less and heal better.
- Online consent before the day
- Pre-op health and medication checks
- Anticoagulant and diabetic flags
- Procedure checklist for the room
- Post-op dressing checks auto-booked
- Aftercare instructions by SMS
- Wound photos on the patient file
- Healing progress over time
- Follow-up reminders until discharge
04How it changes
Before and after
An orthotic order, wolloped.
Here's how one pair of custom orthotics could change. Every clinic is different, so we map yours first.
Before
- Scan taken and the order written in the book
- Prescription retyped into an email to the lab
- Patient rings twice asking if they're ready
- Pair arrives and sits in a drawer for a week
- Fitting booked after a round of phone tag
- Six-week review never happens
After
- Order created from the appointment with the scan attached
- Lab order sent from the system with the prescription
- Status updates as the lab ships it
- Patient texted the day it arrives
- Fitting booked online in a slot that suits them
- Review reminder goes out at six weeks on its own
05Services
Everything under one roof
Software, websites and systems for podiatrists.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for podiatrists
Built around how your podiatry clinic actually runs: online booking, new patient & consent forms and the admin in between, in one system you own.
Websites for podiatrists
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Podiatry clinic system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for podiatrists
Orthotic order tracker and lab ordering: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your podiatry clinic, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the practice software you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Cliniko
- Halaxy
- Nookal
- Splose
- Zanda (Power Diary)
- HotDoc
- HealthEngine
- Tyro
- HICAPS
- Stripe
- Square
- Xero
- MYOB
- Microsoft 365
- Google Workspace
- Twilio SMS
- Google Business Profile
- Physitrack
- Mailchimp
- Shopify
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your podiatry clinic: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at your front desk, in the treatment rooms and on an aged care run, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your appointment types, labs, orthotic workflow, recalls, funding, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually orthotic tracking or bookings first, so the phone calms down quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things podiatrists ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it track orders from different labs?
Yes. Each lab can have its own ordering process, prescription format and turnaround time. Orders running past their expected date get flagged before the patient notices.
Do we have to switch from Cliniko, Halaxy or Nookal?
No. If your practice software is doing its job we build around it, connecting to it where the platform allows. If something is genuinely holding you back we'll show you what replacing it would involve before anything changes.
Can patients get a text when their orthotics arrive?
Yes. When the pair is marked as arrived the patient gets an SMS with a link to book their fitting. You can also send updates if a lab is running late.
Can it keep track of EPC sessions and referrals?
Yes. It counts down Medicare sessions per referral, warns you before a referral expires and drafts the GP letter from your template.
Can it handle aged care facility visits?
Yes. Rounds are grouped by facility with resident lists, notes on a tablet, nurse sign-off and billing per resident or per facility.
Is patient information kept secure?
Yes. Access is locked down by role, data is encrypted and we only store what the system needs. Clinical notes can stay in your practice software if you'd rather keep them there.
How much does a podiatry system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like ready notifications or online booking can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most podiatrists we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a podiatry clinic problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.