Repeat reminders
Customers prompted before running out.
Pharmacy script reminders & click and collect
Pharmacies: repeat customers who never run out. Script reminders and click and collect.
Customers running out of medication, vaccinations booked by phone and no online shop. We build reminder, booking and click and collect systems for pharmacies.
Looking for pharmacy script reminder and click and collect software?
Independent pharmacies compete on service. We build systems that remind customers about repeats, book vaccinations and let them order front-of-shop products for pickup.
Wollopit builds booking flows, secure intake forms, patient portals and websites for pharmacies around how your practice actually runs. We connect the practice software you already use, replace the bits holding you back and look after the lot on our own Australian-managed servers, so your team can get back to patients.
01The problems
What we hear from pharmacies
Does your pharmacy have these problems? Here's how we'd fix them.
Most pharmacies we talk to have great clinicians held back by phone tag, paper forms and a practice system nobody fully understands.
- The problemCustomers run outRepeats aren't refilled on time.How we fix itRepeat reminders with order links.
- The problemVaccinations by phoneBookings take staff time.How we fix itOnline vaccination booking.
- The problemNo online shopCustomers buy elsewhere.How we fix itClick and collect for front-of-shop.
- The problemScript queuesCustomers wait at the counter.How we fix itReady notifications.
- The problemServices unknownCustomers don't know your services.How we fix itService pages with booking.
- The problemLoyaltyRegulars aren't rewarded.How we fix itSimple loyalty program.
02What we build
Solutions
What we build for pharmacies. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Vaccination booking
Appointments online.
Click & collect
Front-of-shop orders online.
Ready notifications
Texts when orders are ready.
Service pages
Health services with booking.
Loyalty program
Rewards for regulars.
03How it changes
Before and after
Flu season, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Phone calls for flu shots
- Queue at the counter
- Customer ran out
- Order elsewhere online
After
- Vaccinations booked online
- Ready text sent
- Reminder before running out
- Click and collect locally
04Services
Everything under one roof
Software, websites and systems for pharmacies.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for pharmacies
Built around how your pharmacy actually runs: repeat reminders, vaccination booking and the admin in between, in one system you own.
Websites for pharmacies
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Pharmacy system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for pharmacies
Click & collect and ready notifications: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your pharmacy, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Cliniko
- Halaxy
- Nookal
- HotDoc
- Tyro
- Stripe
- Xero
- Microsoft 365
- Twilio SMS
- Google Business Profile
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your pharmacy: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things pharmacies ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it handle prescription orders online?
We can build the parts that are appropriate, like reminders and requests, while dispensing stays in your pharmacy system and processes.
How much does it cost?
It depends on what you need, so we quote up front once we understand your pharmacy. No surprise invoices, no lock-in and you own what we build.
Do we have to change our practice management software?
No. We usually build around it: online booking, intake forms, reminders and the website, all connected to what you already use. If it's genuinely holding you back we'll talk options first.
How do you handle patient privacy?
Carefully. Forms and portals use encrypted connections, access is restricted to the people who need it and we follow the Australian Privacy Principles. Sensitive data is only collected where it's actually needed.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most pharmacies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a pharmacy problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.