Online booking
Appointments by doctor and service.
Medical clinic patient flow & booking software
Medical clinics: smoother patient flow from booking to door. Bookings, forms and recalls online.
Phone queues at 8am, paper forms in the waiting room and recalls handled by hand. We build patient flow systems that work alongside your clinical software.
Looking for medical clinic booking and patient flow software?
Clinic staff are stretched. Every phone call and paper form takes time from patients. We build online flows that handle the routine stuff and connect to your existing systems.
Wollopit builds booking flows, secure intake forms, patient portals and websites for medical clinics around how your practice actually runs. We connect the practice software you already use, replace the bits holding you back and look after the lot on our own Australian-managed servers, so your team can get back to patients.
01The problems
What we hear from medical clinics
Does your medical clinic have these problems? Here's how we'd fix them.
Most medical clinics we talk to have great clinicians held back by phone tag, paper forms and a practice system nobody fully understands.
- The problem8am phone queuesPatients ring the moment you open.How we fix itOnline booking with real availability.
- The problemPaper formsNew patients fill in clipboards.How we fix itOnline registration before arrival.
- The problemRecalls by handFollow-ups and screenings slip.How we fix itAutomatic recall reminders.
- The problemWaiting room crowdingPatients wait unsure of delays.How we fix itRunning late notifications.
- The problemService informationPatients ask what services you offer.How we fix itClear service pages.
- The problemMultiple locationsBookings across sites confuse patients.How we fix itLocation-aware booking.
02What we build
Solutions
What we build for medical clinics. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Patient registration
Details and consent before arrival.
Recall reminders
Follow-ups and screenings.
Delay notifications
Patients told when running late.
Clinic website
Services and doctors clearly presented.
Multi-site booking
Locations handled properly.
03How it changes
Before and after
An 8am rush, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Phone queue at opening
- Clipboard registration
- Recall missed
- Waiting room full
After
- Patients book online
- Registration done at home
- Recall sent
- Delay text sent
04Services
Everything under one roof
Software, websites and systems for medical clinics.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for medical clinics
Built around how your medical clinic actually runs: online booking, patient registration and the admin in between, in one system you own.
Websites for medical clinics
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Medical clinic system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for medical clinics
Recall reminders and delay notifications: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your medical clinic, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Cliniko
- Halaxy
- Nookal
- HotDoc
- Tyro
- Stripe
- Xero
- Microsoft 365
- Twilio SMS
- Google Business Profile
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your medical clinic: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things medical clinics ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Does it replace our clinical software?
No. We work alongside your clinical software and handle the patient-facing parts around it.
How much does it cost?
It depends on what you need, so we quote up front once we understand your medical clinic. No surprise invoices, no lock-in and you own what we build.
Do we have to change our practice management software?
No. We usually build around it: online booking, intake forms, reminders and the website, all connected to what you already use. If it's genuinely holding you back we'll talk options first.
How do you handle patient privacy?
Carefully. Forms and portals use encrypted connections, access is restricted to the people who need it and we follow the Australian Privacy Principles. Sensitive data is only collected where it's actually needed.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most medical clinics we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a medical clinic problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.