Collection booking
Times booked by centre.
Pathology collection centre booking & wait times
Pathology: book the collection, skip the wait. Bookings and live wait times.
Crowded collection centres, patients unsure about fasting and nobody knowing which centre is open. We build booking and centre information systems for pathology.
Looking for pathology collection booking software?
Patients want to know where to go, how long they'll wait and how to prepare. We build tools that answer those questions and book a time.
Wollopit builds booking flows, secure intake forms, patient portals and websites for pathology providers around how your practice actually runs. We connect the practice software you already use, replace the bits holding you back and look after the lot on our own Australian-managed servers, so your team can get back to patients.
01The problems
What we hear from pathology providers
Does your pathology provider have these problems? Here's how we'd fix them.
Most pathology providers we talk to have great clinicians held back by phone tag, paper forms and a practice system nobody fully understands.
- The problemCrowded centresEveryone arrives at once.How we fix itCollection bookings by time.
- The problemWait times unknownPatients wait without updates.How we fix itLive wait information.
- The problemFasting confusionPatients arrive unprepared.How we fix itPreparation instructions by test.
- The problemWhich centre?Hours and services vary.How we fix itCentre finder with hours.
- The problemHome collectionsMobile visits arranged by phone.How we fix itHome collection requests.
- The problemResults questionsPatients ring about results.How we fix itClear results guidance.
02What we build
Solutions
What we build for pathology providers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Wait times
Live updates.
Prep instructions
By test type.
Centre finder
Hours and services.
Home collections
Requests online.
Results guidance
Where results go and when.
03How it changes
Before and after
A Monday morning queue, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Queue at opening
- Patient not fasted
- Wrong centre
- Phone calls about results
After
- Booked time
- Prep sent in advance
- Centre finder used
- Guidance answers questions
04Services
Everything under one roof
Software, websites and systems for pathology providers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for pathology providers
Built around how your pathology provider actually runs: collection booking, wait times and the admin in between, in one system you own.
Websites for pathology providers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Pathology provider system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for pathology providers
Prep instructions and centre finder: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your pathology provider, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Cliniko
- Halaxy
- Nookal
- HotDoc
- Tyro
- Stripe
- Xero
- Microsoft 365
- Twilio SMS
- Google Business Profile
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your pathology provider: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things pathology providers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it show which centres do which tests?
Yes. Each centre can list its services and hours so patients go to the right one.
How much does it cost?
It depends on what you need, so we quote up front once we understand your pathology provider. No surprise invoices, no lock-in and you own what we build.
Do we have to change our practice management software?
No. We usually build around it: online booking, intake forms, reminders and the website, all connected to what you already use. If it's genuinely holding you back we'll talk options first.
How do you handle patient privacy?
Carefully. Forms and portals use encrypted connections, access is restricted to the people who need it and we follow the Australian Privacy Principles. Sensitive data is only collected where it's actually needed.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most pathology providers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a pathology provider problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.