Referral upload
Patients photograph or upload their referral at booking. It's checked and attached before they walk in.
Radiology software: referrals, bookings & results access
Radiology: referral in, scan booked, results out. Less phone, faster scans.
Patients read their referral out over the phone. Reception explains fasting for the fifth time before 10am and GPs ring all afternoon chasing reports. We build referral, booking, prep and results systems for radiology practices that work alongside your RIS and PACS. Then we host them and look after them.
Looking for radiology online booking and referral software?
Radiology bookings aren't like a GP appointment. Every booking depends on the referral, the modality, the site, the prep and sometimes a safety check. Your RIS and PACS handle the clinical side well. The bit around it often runs on phone calls: patients reading out referrals, reception explaining prep, radiographers finding out about a pacemaker at the door and referrers ringing to ask if the report's gone.
Wollopit builds the patient and referrer-facing systems that sit around your clinical platforms. Patients upload their referral when they book, get the right prep for their scan and fill in safety and consent forms before they arrive. Referrers check status without picking up the phone. Every site shows what it does and how long the wait is. We connect it to what you already run and host it on our own servers. When you need a change, you ring the people who built it.
01The problems
What we hear from radiology practices
Does your radiology practice have these problems? Here's how we'd fix them.
Most radiology practices we talk to have solid clinical systems and a front desk drowning in calls. The scanning is the easy bit. It's everything around it that eats the day.
- The problemReferrals read over the phonePatients spell out the doctor's name, provider number and clinical notes while reception types and the queue builds.How we fix itPatients snap or upload their referral when they book. It lands attached to the booking, ready to check before they arrive.
- The problemPrep explained every single timeFasting for an abdo ultrasound, full bladder for a pelvic, no metal for MRI. Reception says it all day long.How we fix itPrep instructions sent automatically by scan type, in plain English, with a reminder timed to when it actually matters.
- The problemWrong prep on the dayThe patient had breakfast before their contrast CT or turned up with an empty bladder. The slot's gone.How we fix itPrep reminders by SMS the night before and the morning of, with a quick reply to confirm they're ready.
- The problemBookings jam the phonesEvery modality, every site and every slot booked by a person on the phone between rings.How we fix itOnline booking by modality and site using the slots you choose to release. The rest stay with your staff.
- The problemMRI safety found out at the doorPacemakers, implants and old metalwork come up at check-in, so the scan gets bumped and the slot sits empty.How we fix itSafety questionnaires done online before arrival, with anything risky flagged for the radiographer to review ahead of time.
- The problemReferrers chasing resultsGP practices ringing to ask if the patient's been scanned, whether the report's done and where the images are.How we fix itA referrer portal showing booking and report status. Reports still go out through their usual secure messaging.
- The problemPatients at the wrong siteThey rock up at the site without CT. Or the one that only does X-ray by appointment.How we fix itA site finder showing what each location does, its hours and parking, plus the nearest site that can do their scan.
- The problemWalk-in waits nobody can seeX-ray and OPG walk-ins sit in a packed waiting room with no idea how long it'll be.How we fix itLive wait times on the website and a text when they're nearly up, so they can grab a coffee instead.
- The problemNo-shows burn big slotsAn empty MRI or CT slot can't be filled at short notice when the waitlist lives on a sticky note.How we fix itConfirm-or-cancel SMS reminders and a waitlist that offers freed slots to the next patient automatically.
- The problemFee questions on repeatIs it bulk billed? Is there a gap? Does Medicare cover this MRI? Reception answers it fifty ways a day.How we fix itClear fee and Medicare eligibility info by scan type, plus an out-of-pocket quote sent with the booking when one applies.
- The problemImage copy and CD requestsPatients and specialists asking for burned CDs or a link to send their surgeon.How we fix itImage requests made online with consent captured, tracked through to a secure sharing link.
- The problemClipboards and retypingConsent forms, contrast questionnaires and patient details on paper, then typed into the RIS by hand.How we fix itOnline intake and consent forms that push clean details into your systems instead of being retyped.
02What we build
Solutions
What we build for radiology practices. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Online booking by modality
X-ray, ultrasound, CT, MRI, mammography and nuclear medicine, with the right slot length and site for each scan.
Prep instructions by scan
Fasting, fluids, medication and what to wear sent by scan type and timed to land when it matters.
MRI & contrast safety forms
Implant, allergy and kidney function questions answered online, with risks flagged for staff review.
Referrer portal
GPs and specialists check booking and report status for their patients without ringing reception.
Results notifications
Patients told when their report has gone to their doctor, with a nudge to book their follow-up.
Site finder
Every site with its services, hours, parking and accessibility. Patients find the nearest one that does their scan.
Live wait times
Walk-in waits for X-ray and OPG shown on the website, with a text when it's nearly their turn.
Waitlist & cancellations
Freed MRI and CT slots offered to waiting patients automatically, first in best dressed.
Intake & consent forms
Patient details, consent and questionnaires completed on their phone before they arrive.
Image sharing requests
Patients and specialists request copies online. Consent is captured and every request is tracked.
Fees & Medicare info
Bulk billing, gap and eligibility info by scan type, plus quotes sent with the booking.
Referrer relations tools
A referrer directory, new practice onboarding and referral pads pre-filled with your sites and services.
A website patients can use
Fast on phones, clear on services and prep, built to rank for 'X-ray near me' and your suburb.
03The systems
The big ones
Your front desk, off the phone.
These are the systems radiology practices ask us about most. Each one works on its own and they get properly clever when they're joined up.
Referrals & bookings
Referral in, scan booked. No phone call.
Patients upload their referral, pick the scan and the site, then choose a time that suits. Reception gets a tidy booking with the referral attached instead of a scribbled note and a callback.
- Referral photo or PDF upload
- Booking by modality and site
- Slot lengths set per scan type
- Only the slots you choose to release
- Referral checked before arrival
- Flags for scans needing staff review
- Bookings pushed to your RIS
- Reschedule and cancel online
- Multiple scans in one visit
Prep & safety
The right prep, sent to the right patient at the right time.
Every scan type gets its own instructions and reminders, written once by your team. MRI and contrast safety questions are answered before the day so radiographers see any red flags while there's still time to act.
- Prep templates by scan type
- Night-before and morning-of reminders
- Reply to confirm they're ready
- MRI safety questionnaire online
- Contrast and allergy screening
- Implant and pacemaker flags
- Radiographer review queue
- Plain English with translations
Referrer portal
GPs check status themselves. Your phones go quiet.
Referring doctors log in to see whether their patient has booked, been scanned and had the report sent. Reports keep flowing through the secure messaging they already use. The portal just answers the 'is it done yet?' calls.
- Secure logins for each practice
- Booked, scanned and reported status
- Report delivery confirmation
- Urgent request flagging
- Practice staff access by role
- Referral pads with your sites
- New referrer onboarding
- Contact details for each site
Sites & wait times
Every site, every service, live.
Patients see which sites do which scans, when they're open and how long the walk-in wait is right now. They pick the right site first time and wait over a coffee instead of in a crowded room.
- Services listed per site
- Hours, parking and accessibility
- Nearest site that does their scan
- Live walk-in wait times
- Text when it's nearly their turn
- Public holiday hours handled
- Google Business Profile kept current
- Site closures posted instantly
Waitlist & forms
Empty slots filled. Clipboards retired.
When an MRI or CT slot frees up it goes straight to the next patient on the waitlist by SMS. Intake, consent and image requests are all done online, so nobody retypes a thing.
- Confirm-or-cancel SMS reminders
- Automatic waitlist offers
- Waitlist by modality and site
- Online intake and consent forms
- Details pushed to your systems
- Image copy requests with consent
- Fee and gap quotes with bookings
- No-show and fill-rate reporting
04How it changes
Before and after
An ultrasound booking, wolloped.
Here's how a pelvic ultrasound booking could change. Every practice is different, so we map yours first.
Before
- Patient rings and reads out the referral
- Reception types it in while two lines ring
- Prep explained over the phone and forgotten
- Patient arrives with an empty bladder
- Scan pushed back and the list runs late
- GP rings two days later asking for the report
After
- Patient uploads the referral and books online
- Booking lands with the referral attached
- Prep instructions sent by text straight away
- Reminder the morning of and a reply to confirm
- Patient arrives ready and the list runs on time
- GP checks the report status in the portal
05Services
Everything under one roof
Software, websites and systems for radiology practices.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for radiology practices
Built around how your radiology practice actually runs: referral upload, online booking by modality and the admin in between, in one system you own.
Websites for radiology practices
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Radiology practice system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for radiology practices
Prep instructions by scan and mRI & contrast safety forms: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Karisma, Comrad and Visage so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your radiology practice, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We work alongside your RIS and PACS, connect to the secure messaging referrers already use and replace the manual bits holding you back.
- Karisma
- Comrad
- Visage
- Sectra
- Intelerad
- Agfa HealthCare
- Medical Objects
- HealthLink
- Argus
- Best Practice
- MedicalDirector
- HotDoc
- Tyro
- Tyro Health
- Stripe
- Xero
- Microsoft 365
- Twilio SMS
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your radiology practice: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit with reception, radiographers and the practice manager to see where the calls, rebookings and retyping actually come from.
- 02
Archi-tech
We plan it before writing code: your modalities, sites, prep rules, safety checks, referrers, RIS connections, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the biggest phone drain first, so reception feels the difference quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something needs changing you call the people who built it.
08Questions
FAQ
Things radiology practices ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Does it replace our RIS or PACS?
No. We build the patient and referrer-facing parts and work alongside your clinical systems. Your RIS stays the source of truth for bookings and your PACS keeps the images.
Can patients upload their referral when they book?
Yes. They can photograph a paper referral or upload a PDF. It's attached to the booking so your team can check it before the patient arrives.
Can we control which scans patients book online?
Yes. You choose which modalities, sites and slots go online. Anything that needs a staff check, like contrast or certain MRI scans, can be set to request only.
Will referrers have to change how they get reports?
No. Reports keep going through the secure messaging they already use. The portal just lets them check status without ringing your front desk.
We already use HotDoc or another booking tool. Do we have to switch?
No. If it's doing its job we build around it. If it can't handle referrals, prep or modality rules properly, we'll show you what replacing it would involve before anything changes.
How much does a radiology system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller pieces like referral upload or prep reminders can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Is patient information kept secure?
Yes. We build with health privacy in mind, host on our own managed servers and keep access locked down to the people who need it.
Who looks after it once it's built?
We do. We host it, keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most radiology practices we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a radiology practice problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.