Recall engine
Recall intervals set by the doctor, automatic reminders, booking links and escalation lists for reception.
Skin cancer clinic software: recalls, results & imaging
Skin cancer clinics: every recall made, every result closed off. Check more, chase less.
Recall lists that slip, histology results waiting on callbacks, lesion photos in three different places and a summer waitlist on a sticky note. We build booking, recall, results and imaging systems for skin cancer clinics that work alongside your practice software, then we host them and look after them.
Looking for skin cancer clinic software that handles recalls, results and lesion imaging?
A skin cancer clinic lives on follow-up. Six-monthly and yearly full skin checks, histology that needs acting on, excision reviews, suture removals and referrals to dermatologists or plastics. Most clinics run it on the practice software's recall list, a results inbox and a receptionist ringing down a printout. It holds together until the first hot weekend of summer, a doctor on leave or a new starter on the front desk.
Wollopit builds custom skin cancer clinic software around how your clinic actually runs. Recalls book themselves. Every specimen is tracked from biopsy to closed off, so nothing sits forgotten in an inbox. Lesion images live against a body map so doctors can compare the same spot over years. We work alongside Best Practice, MedicalDirector, HotDoc or whatever you already run, keep patient data in Australia and look after the lot on our own servers.
01The problems
What we hear from skin cancer clinics
Does your skin cancer clinic have these problems? Here's how we'd fix them.
Most skin clinics we talk to have great doctors and good dermoscopy gear. The risk is in the gaps between appointments, where recalls and results rely on someone remembering.
- The problemRecalls slipThe recall list gets printed, half the calls go to voicemail and patients drift well past their twelve-month check.How we fix itRecalls created from the doctor's chosen interval, SMS and email reminders with a booking link and a nudge to reception if they still don't book.
- The problemResults sit in the inboxHistology comes back on the doctor's day off and nobody's quite sure if the patient was ever told.How we fix itA results tracker from biopsy to closed off. Every specimen sent is expected back, flagged if overdue and stays open until the patient has been contacted.
- The problemPhone tag over resultsReception rings to say 'the doctor would like to see you' and spends three days leaving voicemails.How we fix itA secure SMS asking the patient to book, with a link straight into the right results appointment.
- The problemLesion photos scatteredDermoscopy on the device, clinical photos on a phone and notes in the practice software. Comparing a spot over time is a hunt.How we fix itImages stored against the patient, body map location and date so doctors can put the same lesion side by side in seconds.
- The problemBookings by phoneFull skin checks, spot checks and procedures all booked over the phone, often with the wrong appointment length.How we fix itOnline booking that asks the right questions first, then books the right appointment type, doctor and length.
- The problemProcedure follow-ups missedSuture removals and wound reviews depend on someone remembering to book them before the patient leaves.How we fix itEvery excision triggers its follow-ups automatically: suture removal, wound check and result review.
- The problemThe summer backlogWait times blow out to weeks once the weather warms up and late cancellations leave gaps nobody fills.How we fix itA waitlist that offers cancelled slots by SMS straight away. First to reply gets it and the calendar updates itself.
- The problemReferrals sent and forgottenA patient is referred to a dermatologist or plastic surgeon and nobody checks they were actually seen.How we fix itReferral tracking that shows sent, received and booked, with a reminder if nothing happens within your set timeframe.
- The problemClipboards at the front deskNew patients fill in history, family history and sun exposure on paper, then someone types it all in.How we fix itOnline intake forms before the visit, filed against the patient record so the doctor walks in already informed.
- The problemConsents printed and scannedProcedure consent forms printed, signed, scanned and occasionally lost.How we fix itDigital consent signed on a tablet or the patient's phone and attached to the right procedure automatically.
- The problemNo idea how you're trackingRecall rates, open results and each doctor's number needed to treat take a week of spreadsheets to work out.How we fix itA clinic dashboard showing recalls booked, results outstanding, procedure numbers and audit figures by doctor.
02What we build
Solutions
What we build for skin cancer clinics. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Results tracker
Every specimen tracked from sent to closed off, with overdue alerts and a full audit trail.
Results notifications
Secure SMS and email that prompt patients to book a results appointment without a phone call.
Lesion image library
Dermoscopy and clinical photos stored by patient, body map location and date for side-by-side comparison.
Online skin check booking
Full skin checks, spot checks and procedures booked online with the right length and doctor.
Cancellation waitlist
Cancelled slots offered by SMS to waiting patients so gaps fill themselves.
Procedure follow-ups
Suture removals, wound checks and reviews booked or reminded automatically after every excision.
Referral tracking
Referrals to dermatologists and plastics followed until the patient is booked.
Patient intake forms
Medical history, family history, sun exposure and consent captured before the patient arrives.
Digital consent
Procedure consents signed on a tablet or phone and filed against the right patient.
Patient portal
Patients see upcoming checks, book recalls, update details and fill in forms in one place.
Clinic dashboard & audit
Recall rates, open results, procedure volumes and number needed to treat by doctor.
A website that books checks
Quick on mobile, built to rank for 'skin check near me' with online booking front and centre.
03The systems
The big ones
Your whole clinic, on one system.
These are the systems skin cancer clinics ask us about most. Each one works on its own and they get properly clever when they're joined up.
Recalls
Patients back on time without the phone calls.
The doctor sets the recall interval at the end of the check and the system does the rest. Patients get reminders with a booking link and anyone who doesn't book lands on a short list for reception instead of a long printout.
- Recall intervals set per patient
- 3, 6 and 12-month recall types
- SMS and email reminders
- Booking link to the right appointment
- Escalation list for non-responders
- Higher-risk patients flagged
- Recalls synced with your practice software
- Opt-out and contact preferences
- Recall rates by doctor and month
Results
Every specimen expected, every result closed off.
Every biopsy and excision is logged when it's sent, so the system knows what should come back. Results are matched as they land, the doctor marks the action and the patient is prompted to book. Nothing closes until it's done.
- Specimens logged at the time of procedure
- Results matched from your pathology lab
- Overdue specimen alerts
- Doctor actions in one click
- Secure SMS to book a results visit
- Normal results notified without a visit
- Cover doctor sees the absent doctor's results
- Results stay open until the patient is told
- Full audit trail for every specimen
Lesion imaging
The same spot, compared over years in seconds.
Dermoscopy and clinical photos are stored against a body map, not a folder. Pull up a lesion and see every image from every visit side by side, with notes and the decision made each time.
- Body map for every patient
- Images tagged by location and date
- Side-by-side comparison over time
- Upload from dermatoscope or phone
- Works with your existing imaging system
- Lesions flagged for review
- Linked to biopsy and results
- Stored securely in Australia
Booking & waitlist
A summer of skin checks without the phone ringing off the hook.
Patients book the right appointment online and fill in their forms before they arrive. When someone cancels, the waitlist fills the gap by SMS before reception has hung up.
- Online booking by appointment type
- Correct length for checks and procedures
- Doctor and location choice
- Intake forms sent on booking
- Reminders to cut no-shows
- Cancellation waitlist by SMS
- Deposits for procedures if you want them
- Syncs with your practice software calendar
Clinic dashboard
Know how the clinic is tracking without a spreadsheet.
Recalls, results, procedures and referrals in one view for the practice manager. Audit figures by doctor are ready when you need them for CPD or quality reviews.
- Recall rates by doctor and month
- Open and overdue results
- Procedure volumes
- Number needed to treat by doctor
- Referral follow-up status
- Waitlist and fill rates
- Export for audits and CPD
- Multi-site views if you have them
04How it changes
Before and after
A biopsy result, wolloped.
Here's how a single histology result could change. Every clinic is different, so we map yours first.
Before
- Histology lands in the doctor's inbox on their day off
- Reception prints a list of patients to ring
- Three voicemails and still no callback
- Patient finally books the wrong appointment length
- Nobody sets the next recall
- Nobody's sure the result was ever closed off
After
- Result matched to the specimen and the cover doctor flagged
- Doctor marks the action in one click
- Patient gets a secure SMS with a booking link
- They book the right results appointment themselves
- Next recall set automatically
- Result closed off with a full audit trail
05Services
Everything under one roof
Software, websites and systems for skin cancer clinics.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for skin cancer clinics
Built around how your skin cancer clinic actually runs: recall engine, results tracker and the admin in between, in one system you own.
Websites for skin cancer clinics
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Skin cancer clinic system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for skin cancer clinics
Results notifications and lesion image library: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Best Practice, MedicalDirector and Zedmed so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your skin cancer clinic, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the practice software and imaging you rely on, work alongside the platforms you're happy with and replace the ones holding you back.
- Best Practice
- MedicalDirector
- Zedmed
- Cliniko
- Halaxy
- HotDoc
- HealthEngine
- Tyro
- Medicare Easyclaim
- HealthLink
- Medical Objects
- Sullivan Nicolaides Pathology
- QML Pathology
- FotoFinder
- MoleMax
- DermEngine
- Xero
- Microsoft 365
- Twilio SMS
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your skin cancer clinic: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit with reception, the doctors and the practice manager to see where recalls, results and images actually fall through.
- 02
Archi-tech
We plan it before writing code: your recalls, specimens, imaging, booking, practice software links, privacy, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually recalls or results first, so you get a win before the summer rush.
- 04
Look after
We host it securely in Australia, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things skin cancer clinics ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it connect to our dermatoscope imaging?
Usually, yes. We work with your imaging system where it allows it or build a simple upload flow so images are stored against the patient, body location and date.
Do we have to switch practice software?
No. If Best Practice, MedicalDirector, Zedmed or Cliniko is doing its job, we build around it. Recalls, results tracking, booking and imaging sit alongside what you already use.
How do results come in from pathology?
We work with the secure messaging you already receive results through, such as HealthLink or Medical Objects, then match each result to the specimen that was sent.
Is patient data kept secure?
Yes. Everything is hosted in Australia on our own managed servers, access is by role and we build to the Australian Privacy Principles. Results messages never include clinical details in the SMS itself.
Can patients book their own skin checks online?
Yes. They pick the appointment type and the system books the right length with the right doctor, synced to your calendar so there's no double booking.
How much does a skin cancer clinic system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller pieces like a recall engine or cancellation waitlist can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it, keep it updated and secure and keep improving it. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most skin cancer clinics we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a skin cancer clinic problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.