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Home care carer rostering & visit notes software

Home care: the right carer at the right door. Rosters, notes and family updates.

Rosters in spreadsheets, visit notes on paper and families ringing for updates. We build rostering and visit systems for home care providers.

Looking for home care rostering software?

Home care depends on reliable carers, accurate notes and trust from families. We build systems that roster sensibly, record every visit and keep families informed.

Wollopit builds booking flows, secure intake forms, patient portals and websites for home care providers around how your practice actually runs. We connect the practice software you already use, replace the bits holding you back and look after the lot on our own Australian-managed servers, so your team can get back to patients.

01The problems

What we hear from home care providers

Does your home care provider have these problems? Here's how we'd fix them.

Most home care providers we talk to have great clinicians held back by phone tag, paper forms and a practice system nobody fully understands.

  • The problemRosters in spreadsheetsLast-minute changes cause chaos.
    How we fix itRosters on carers' phones.
  • The problemVisit notes on paperNotes are late or missing.
    How we fix itNotes captured after each visit.
  • The problemTravel timeCarers zigzag across town.
    How we fix itRosters grouped by area.
  • The problemFamilies want updatesFamilies ring the office.
    How we fix itFamily updates.
  • The problemCarer matchingPreferences aren't considered.
    How we fix itMatching by skills and preferences.
  • The problemComplianceChecks and training tracked loosely.
    How we fix itCarer compliance records.
02What we build

Solutions

What we build for home care providers. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Carer rostering

Shifts on phones.

02

Visit notes

Recorded on the spot.

03

Area grouping

Less travel.

04

Family updates

Shared appropriately.

05

Carer matching

Skills and preferences.

06

Compliance records

Checks and training tracked.

03How it changes

Before and after

A sick carer morning, wolloped.

Here's how a typical day could change. Every business is different, so we map yours first.

Before

  1. Phone around for cover
  2. Notes on paper
  3. Family rings
  4. Compliance unknown

After

  1. Cover found in the app
  2. Notes recorded
  3. Family updated
  4. Compliance checked
04Services

Everything under one roof

Software, websites and systems for home care providers.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for home care providers

Built around how your home care provider actually runs: carer rostering, visit notes and the admin in between, in one system you own.

Websites for home care providers

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Home care provider system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for home care providers

Area grouping and family updates: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your home care provider, looked after by the people who built it.

05Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.

  • Cliniko
  • Halaxy
  • Nookal
  • HotDoc
  • Tyro
  • Stripe
  • Xero
  • Microsoft 365
  • Twilio SMS
  • Google Business Profile
06How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your home care provider: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

07Questions

FAQ

Things home care providers ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can carers clock on at the client's home?

Yes. Carers can clock on and off with location checks for accurate records.

How much does it cost?

It depends on what you need, so we quote up front once we understand your home care provider. No surprise invoices, no lock-in and you own what we build.

Do we have to change our practice management software?

No. We usually build around it: online booking, intake forms, reminders and the website, all connected to what you already use. If it's genuinely holding you back we'll talk options first.

How do you handle patient privacy?

Carefully. Forms and portals use encrypted connections, access is restricted to the people who need it and we follow the Australian Privacy Principles. Sensitive data is only collected where it's actually needed.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most home care providers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a home care provider problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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