Coordination workspace
Providers and tasks per participant.
Disability support coordination & progress notes
Disability services: coordination that keeps everyone on the same page. Plans, bookings and notes connected.
Coordination by email, notes in folders and reports written from scratch. We build support coordination systems for disability service providers.
Looking for support coordination software?
Support coordination involves many providers, goals and reports. We build systems that keep plans, bookings and notes organised around each participant.
Wollopit builds booking flows, secure intake forms, patient portals and websites for disability service providers around how your practice actually runs. We connect the practice software you already use, replace the bits holding you back and look after the lot on our own Australian-managed servers, so your team can get back to patients.
01The problems
What we hear from disability service providers
Does your disability service provider have these problems? Here's how we'd fix them.
Most disability service providers we talk to have great clinicians held back by phone tag, paper forms and a practice system nobody fully understands.
- The problemCoordination by emailProviders are chased individually.How we fix itShared tasks and bookings.
- The problemNotes in foldersHistory is hard to see.How we fix itNotes per participant.
- The problemGoals not trackedProgress is hard to report.How we fix itGoal tracking.
- The problemReports from scratchPlan reviews take ages.How we fix itReport templates.
- The problemBudgetsFunds aren't tracked.How we fix itBudget tracking.
- The problemParticipant inputParticipants aren't involved.How we fix itAccessible participant views.
02What we build
Solutions
What we build for disability service providers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Progress notes
History in one place.
Goal tracking
Progress against goals.
Review reports
Templates for plan reviews.
Budget tracking
Funds monitored.
Participant views
Accessible and clear.
03How it changes
Before and after
A plan review, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Emails to providers
- Notes in folders
- Goals unclear
- Report written from scratch
After
- Tasks tracked
- Notes in one place
- Goals measured
- Report from template
04Services
Everything under one roof
Software, websites and systems for disability service providers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for disability service providers
Built around how your disability service provider actually runs: coordination workspace, progress notes and the admin in between, in one system you own.
Websites for disability service providers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Disability service provider system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for disability service providers
Goal tracking and review reports: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your disability service provider, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Cliniko
- Halaxy
- Nookal
- HotDoc
- Tyro
- Stripe
- Xero
- Microsoft 365
- Twilio SMS
- Google Business Profile
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your disability service provider: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things disability service providers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Is it accessible for participants?
Yes. We design participant-facing parts to be clear, readable and usable with assistive technology.
How much does it cost?
It depends on what you need, so we quote up front once we understand your disability service provider. No surprise invoices, no lock-in and you own what we build.
Do we have to change our practice management software?
No. We usually build around it: online booking, intake forms, reminders and the website, all connected to what you already use. If it's genuinely holding you back we'll talk options first.
How do you handle patient privacy?
Carefully. Forms and portals use encrypted connections, access is restricted to the people who need it and we follow the Australian Privacy Principles. Sensitive data is only collected where it's actually needed.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most disability service providers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a disability service provider problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.