Service agreements
Generated and signed online.
NDIS provider software: bookings, notes & claiming
NDIS providers: less admin, more support. Plans, notes and claims in one place.
Service agreements in Word, progress notes on paper and claims prepared in spreadsheets. We build participant management systems for NDIS providers.
Looking for NDIS provider software?
NDIS providers carry a heavy admin load: agreements, rosters, notes, budgets and claims. We build systems around your services that keep the paperwork accurate and quick.
Wollopit builds booking flows, secure intake forms, patient portals and websites for NDIS providers around how your practice actually runs. We connect the practice software you already use, replace the bits holding you back and look after the lot on our own Australian-managed servers, so your team can get back to patients.
01The problems
What we hear from NDIS providers
Does your NDIS provider have these problems? Here's how we'd fix them.
Most NDIS providers we talk to have great clinicians held back by phone tag, paper forms and a practice system nobody fully understands.
- The problemAgreements in WordService agreements are slow.How we fix itAgreements generated and signed online.
- The problemNotes on paperProgress notes are written later.How we fix itNotes captured on the phone after each shift.
- The problemBudgets overspentPlan budgets aren't tracked.How we fix itBudget tracking per participant.
- The problemClaims in spreadsheetsClaiming takes hours.How we fix itClaim files prepared from delivered services.
- The problemRosteringSupport workers are matched by hand.How we fix itRosters matched by skills and preferences.
- The problemFamilies want updatesFamilies ask how things are going.How we fix itFamily portals where appropriate.
02What we build
Solutions
What we build for NDIS providers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Progress notes
Recorded after each shift.
Budget tracking
Plan funds tracked live.
Claim preparation
Claims from delivered services.
Support rostering
Workers matched to participants.
Family portal
Updates shared appropriately.
03How it changes
Before and after
A month of claiming, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Notes in a folder
- Hours added up
- Budget checked by hand
- Claim spreadsheet
After
- Notes captured on shift
- Hours recorded
- Budget tracked live
- Claim file prepared
04Services
Everything under one roof
Software, websites and systems for NDIS providers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for NDIS providers
Built around how your NDIS provider actually runs: service agreements, progress notes and the admin in between, in one system you own.
Websites for NDIS providers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
NDIS provider system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for NDIS providers
Budget tracking and claim preparation: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your NDIS provider, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Cliniko
- Halaxy
- Nookal
- HotDoc
- Tyro
- Stripe
- Xero
- Microsoft 365
- Twilio SMS
- Google Business Profile
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your NDIS provider: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things NDIS providers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Is participant information kept private?
Yes. Access is restricted by role, connections are encrypted and only the information needed for each job is shown to workers.
How much does it cost?
It depends on what you need, so we quote up front once we understand your NDIS provider. No surprise invoices, no lock-in and you own what we build.
Do we have to change our practice management software?
No. We usually build around it: online booking, intake forms, reminders and the website, all connected to what you already use. If it's genuinely holding you back we'll talk options first.
How do you handle patient privacy?
Carefully. Forms and portals use encrypted connections, access is restricted to the people who need it and we follow the Australian Privacy Principles. Sensitive data is only collected where it's actually needed.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most NDIS providers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a NDIS provider problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.