Online consult booking
Initials, follow-ups, check-ins and online consults with their own lengths, deposits and SMS reminders.
Naturopath software: bookings, intake & online dispensary
Naturopaths: consults and dispensary, finally joined up. Repeat remedies without the phone calls.
Consults booked by email ping-pong, eight-page intake forms filled in on a clipboard in the waiting room and remedy reorders coming in by phone, text and Instagram DM. We build booking, intake and practitioner-only dispensary systems for naturopaths that all talk to each other, then we host them and look after them.
Looking for naturopath software that handles consults, intake and the dispensary?
A naturopathy practice is really two businesses: a clinic that runs on long, detailed consults and a dispensary that keeps clients stocked with the right herbs and supplements between visits. Most naturopaths run the clinic side in practice software and the dispensary on a shelf, a notebook and their phone. Every reorder means checking notes, confirming the dose, taking a card over the phone and walking to the post office.
Wollopit builds custom software around how your practice actually works. Intake forms arrive filled in before the client sits down. Practitioner-only products sit behind a login so each client only sees what you've prescribed. Repeat reorders get paid and shipped without a phone call and clients get a nudge before the bottle runs dry. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers, so you can spend your time with clients.
01The problems
What we hear from naturopaths
Does your naturopathy practice have these problems? Here's how we'd fix them.
Most naturopaths we talk to are brilliant in the consult room and buried in admin outside it. The dispensary is usually where the hours quietly disappear.
- The problemIntake forms eat the first consultNew clients fill in pages of health history on a clipboard or email back a PDF you then have to read and retype.How we fix itOnline intake sent the moment they book: health history, medications, diet diary and goals, with anything important flagged before they walk in.
- The problemBookings by email back and forthThree emails to find a time, then a different length for initials, follow-ups and quick check-ins.How we fix itOnline booking with the right appointment length for each consult type, deposits for initials and SMS reminders that cut no-shows.
- The problemTelehealth links sent by handCopying a Zoom link into an email for every online consult, then the client can't find it on the day.How we fix itOnline consults booked like any other, with the video link created and sent automatically in the reminder.
- The problemClients drift after the first visitThe plan says come back in four weeks. Nobody books it and you don't notice until months later.How we fix itFollow-up prompts built into the plan, rebooking reminders and a list of clients who are overdue for a review.
- The problemPractitioner-only products need careSome products should only go to clients after a consult and can't be listed on a public shop.How we fix itA dispensary behind a login where each client only sees the products you've prescribed for them.
- The problemRemedy reorders by phone and textClients ring or text to reorder, you check their notes, take a card number and post it out between consults.How we fix itClients log in, reorder their prescribed products in two taps, pay online and you get a packing slip.
- The problemClients run out and just stopThe bottle finishes, life gets busy and the protocol quietly falls over three weeks in.How we fix itRun-out reminders worked out from dose and bottle size, plus optional auto-ship so the next one arrives on time.
- The problemHerbal formulas on scraps of paperLiquid herb mixes written on a notepad, so repeating a formula means hunting through old notes.How we fix itFormula records against each client, printed bottle labels with dose and one-click repeats.
- The problemTreatment plans lost in inboxesPlans sent as Word docs that clients misplace, then they text asking how many capsules to take.How we fix itA client portal with their current plan, dose schedule, diet notes and handouts, always up to date.
- The problemDispensary stock is a guessCounting shelves by hand, products expiring at the back and running out of a staple mid-week.How we fix itLive stock levels, batch and expiry tracking and low-stock alerts so you reorder from suppliers on time.
- The problemTest kits go missingFunctional test kits sent out, returned late or never and results arriving with nobody tracking where each one is up to.How we fix itA test tracker showing every kit from ordered to sent to results in, with reminders to clients who haven't posted theirs back.
02What we build
Solutions
What we build for naturopaths. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Online intake forms
Detailed health history, medications, diet diaries and symptom scores filled in before the consult and saved to the client file.
Telehealth consults
Video links created and sent automatically, with online consults paid at booking.
Client portal & treatment plans
Current plan, dose schedules, diet notes and handouts in one login, with progress check-ins between visits.
Practitioner-only dispensary
Products hidden from the public and shown only to clients you've prescribed them for.
Repeat reorders & auto-ship
Two-tap reorders, run-out reminders and optional auto-ship on a schedule that matches the dose.
Herbal formula builder
Liquid herb formulas saved per client with ratios, volumes, printed labels and one-click repeats.
Dispensary stock & expiry
Stock levels, batch numbers, expiry dates and low-stock alerts across retail and practitioner ranges.
Functional test tracking
Kits ordered, sent and returned with reminders and results linked to the client file.
Follow-up & rebooking reminders
Review dates set from the plan, gentle nudges by SMS or email and an overdue list for you.
Programs & packages
Multi-week programs with consults and products bundled, paid upfront or by payment plan.
A website that books
Hand-built, quick on mobile, clear about how you work and built to rank for 'naturopath near me'.
03The systems
The big ones
Your whole practice, on one system.
These are the systems naturopaths ask us about most. Each one works on its own and they get properly useful when they're joined up.
Bookings & intake
Clients arrive with the paperwork already done.
Clients book the right consult type online and get the intake forms straight away. By the time they sit down you've read their history, their medications and their diet diary, so the consult starts with the good stuff.
- Initial, follow-up and check-in consult types
- Deposits for initial consults
- Online consults with auto video links
- Intake forms sent on booking
- Health history, medications and diet diary
- Symptom scores tracked over time
- Flags for anything you need to see first
- SMS and email reminders
- Cancellation and reschedule rules
- Works alongside your practice software
Practitioner-only dispensary
Each client sees only what you've prescribed.
Your dispensary lives behind a client login. Prescribe a product in the plan and it appears in that client's dispensary, ready to reorder, pay for and ship without a single phone call.
- Client logins with prescribed products only
- Practitioner-only range kept off the public site
- Two-tap repeat reorders
- Paid online at checkout
- Run-out reminders from dose and bottle size
- Optional auto-ship schedules
- Prescriptions that expire and need a review
- Packing slips and shipping labels
- Click and collect from the clinic
- Retail range for the public if you want one
Formulas & stock
Your herbs and shelves, off the notepad.
Liquid herb formulas get saved against each client with ratios and volumes, so repeats are one click and labels print themselves. Stock, batches and expiry dates are tracked as you dispense, so the shelf never surprises you.
- Formula builder with ratios and volumes
- Printed labels with dose and client name
- One-click repeat formulas
- Batch and expiry tracking
- Stock drawn down as you dispense
- Low-stock alerts
- Supplier reorder lists
- Expiring stock flagged early
- Cost and margin per product
Client portal & follow-ups
Plans clients actually stick to.
Every client gets a portal with their current plan, dose schedule and handouts. Follow-up dates come straight from the plan and the system nudges clients who haven't rebooked, so protocols don't quietly fall over.
- Current treatment plan always visible
- Dose schedules clients can follow
- Diet notes, recipes and handouts
- Progress check-ins between consults
- Review dates set from the plan
- Rebooking reminders by SMS or email
- Overdue client list for you
- Test kit tracking and results
- Programs and payment plans
04How it changes
Before and after
A remedy reorder, wolloped.
Here's how a simple repeat order could change. Every practice works differently, so we map yours first.
Before
- Client texts on Saturday saying they've run out
- Dig through notes to check what they're on
- Ring back to confirm and take a card number
- Pack it between consults on Monday
- Queue at the post office
- Invoice gets entered into Xero later
After
- Client got a run-out reminder last week
- They log in and see only their prescribed products
- Two taps to reorder and paid online
- A packing slip and label print at the clinic
- Shipped with tracking sent automatically
- The sale lands in Xero on its own
05Services
Everything under one roof
Software, websites and systems for naturopaths.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for naturopaths
Built around how your naturopathy practice actually runs: online consult booking, online intake forms and the admin in between, in one system you own.
Websites for naturopaths
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Naturopathy practice system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for naturopaths
Telehealth consults and client portal & treatment plans: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Cliniko, Halaxy and Nookal so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your naturopathy practice, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside practice software you're happy with or replace the bits holding you back.
- Cliniko
- Halaxy
- Nookal
- Zanda
- Practice Better
- Coreplus
- Stripe
- Square
- Tyro
- Ezidebit
- Xero
- MYOB
- Mailchimp
- Twilio SMS
- Zoom
- Google Business Profile
- Shopify
- Australia Post
- Sendle
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your naturopathy practice: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit in on how a consult, a reorder and a dispensing day really run, then work out where your hours are going.
- 02
Archi-tech
We plan it before writing code: consult types, intake, prescriptions, dispensary rules, stock, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the reorders or intake first, so you feel the difference within weeks.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things naturopaths ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can only my clients see certain products?
Yes. Products can be restricted so each client only sees what you've prescribed for them. Practitioner-only products stay off your public website entirely.
Can clients reorder their herbal formulas?
Yes. Formulas are saved against the client so they can reorder a repeat online. You can also set prescriptions to expire so they need a review consult before reordering.
We already use Cliniko or Halaxy. Do we have to switch?
No. If your practice software is doing its job we build around it and connect the booking, intake, dispensary and portal to it. If it's holding you back we'll show you what replacing it would involve before anything changes.
Can it remind clients before they run out?
Yes. We work out run-out dates from the dose and bottle size, then send a reminder or ship the next one automatically if the client has chosen auto-ship.
How do you handle client health information?
Carefully. Health details sit behind secure logins with access limited to the people who need it. We'll walk through how your data is stored and protected during planning.
Can we run online consults through it?
Yes. Online consults are booked and paid like any other and the video link is created and sent in the reminder, so nobody is copying links by hand.
How much does a naturopath system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online intake forms or a reorder page can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most naturopaths we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a naturopathy practice problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.