Repair tickets
Barcoded tickets per machine.
Mower shop repair tickets & ready text software
Mower shops: a ticket for every mower and a text when it's ready. No more 'is it done yet?' calls.
Paper tags on mowers, repairs forgotten in the back and customers ringing for updates. We build repair ticket systems for mower shops.
Looking for mower repair ticket software?
Mower shops get swamped in spring with repairs. We build ticket systems that track each machine and text the customer when it's ready.
Wollopit builds booking systems, stock feeds, quoting tools and websites for mower shops around how your workshop or yard actually runs. We connect the systems you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back to the work.
01The problems
What we hear from mower shops
Does your mower shop have these problems? Here's how we'd fix them.
Most mower shops we talk to are juggling the phone, the counter and the workshop at once. It works, right up until three customers want an update at the same time.
- The problemPaper tags lostMowers lose their tags.How we fix itPrinted tickets with barcodes.
- The problemCustomers ring for updatesPhones ring all day.How we fix itReady texts automatically.
- The problemRepairs forgottenMachines sit in the back.How we fix itA repair queue with ages.
- The problemQuote approvalsCustomers are hard to reach.How we fix itQuotes approved by text.
- The problemUnclaimed mowersMachines never collected.How we fix itCollection reminders.
- The problemStock not onlineMowers for sale aren't listed.How we fix itStock online.
02What we build
Solutions
What we build for mower shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Ready texts
Customers told when it's done.
Repair queue
Every job and its age.
Text approvals
Quotes approved by SMS.
Collection reminders
Uncollected machines chased.
Online stock
Mowers and gear for sale.
03How it changes
Before and after
A spring repair rush, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Paper tag
- Mower forgotten
- Customer rings twice
- Quote approved a week later
After
- Barcoded ticket
- Queue shows its age
- Quote approved by text
- Ready text sent
04Services
Everything under one roof
Software, websites and systems for mower shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for mower shops
Built around how your mower shop actually runs: repair tickets, ready texts and the admin in between, in one system you own.
Websites for mower shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Mower shop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for mower shops
Repair queue and text approvals: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your mower shop, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Square
- Carsales
- Gumtree
- Facebook Marketplace
- Google Business Profile
- Twilio SMS
- Google Calendar
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your mower shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things mower shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers book a pickup?
Yes. Pickup and delivery can be booked with the repair.
How much does it cost?
It depends on what you need, so we quote up front once we understand your mower shop. No surprise invoices, no lock-in and you own what we build.
Can you work with our existing workshop or dealer software?
Usually, yes. We build around what's working and connect it to your website, bookings and accounts. If something is holding you back we'll show you the options before anything changes.
Can customers get text updates?
Yes. Booking confirmations, progress updates, quotes to approve and 'ready to collect' messages can all go out by SMS automatically.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most mower shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a mower shop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.