Service booking
Packages booked with capacity limits.
Bike shop service booking & workshop software
Bike shops: a workshop calendar that doesn't overflow. Service packages booked online.
Workshop bookings in a diary, bikes piling up and customers asking when theirs is ready. We build workshop and stock systems for bike shops.
Looking for bike shop workshop booking software?
Bike shop workshops get swamped in spring. We build booking systems with service packages and capacity limits, plus updates so customers know when to collect.
Wollopit builds booking systems, stock feeds, quoting tools and websites for bike shops around how your workshop or yard actually runs. We connect the systems you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back to the work.
01The problems
What we hear from bike shops
Does your bike shop have these problems? Here's how we'd fix them.
Most bike shops we talk to are juggling the phone, the counter and the workshop at once. It works, right up until three customers want an update at the same time.
- The problemWorkshop overbookedToo many bikes on busy days.How we fix itDaily capacity limits by service type.
- The problemService prices unclearCustomers don't know what a service includes.How we fix itService packages with clear inclusions.
- The problemParts not readyRepairs wait on parts.How we fix itParts ordered when booked.
- The problemCustomers ring for updatesStaff answer calls all day.How we fix itReady texts when the bike's done.
- The problemStock not onlineBikes in store aren't on the website.How we fix itStock synced from your POS.
- The problemBike fitsFittings are booked by phone.How we fix itOnline fit bookings.
02What we build
Solutions
What we build for bike shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Service packages
Clear inclusions and prices.
Parts ordering
Parts lined up for repairs.
Ready notifications
Customers texted when done.
Online stock
Bikes and parts synced from POS.
Fit bookings
Professional fits booked online.
03How it changes
Before and after
A spring service rush, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Diary overflowing
- Bikes stacked to the ceiling
- Parts not ordered
- Phones ringing for updates
After
- Capacity managed online
- Workshop on schedule
- Parts ordered at booking
- Customers texted when ready
04Services
Everything under one roof
Software, websites and systems for bike shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for bike shops
Built around how your bike shop actually runs: service booking, service packages and the admin in between, in one system you own.
Websites for bike shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Bike shop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for bike shops
Parts ordering and ready notifications: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your bike shop, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Square
- Carsales
- Gumtree
- Facebook Marketplace
- Google Business Profile
- Twilio SMS
- Google Calendar
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your bike shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things bike shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it connect to our POS?
Usually, yes. We connect to common retail POS systems for stock and sales.
How much does it cost?
It depends on what you need, so we quote up front once we understand your bike shop. No surprise invoices, no lock-in and you own what we build.
Can you work with our existing workshop or dealer software?
Usually, yes. We build around what's working and connect it to your website, bookings and accounts. If something is holding you back we'll show you the options before anything changes.
Can customers get text updates?
Yes. Booking confirmations, progress updates, quotes to approve and 'ready to collect' messages can all go out by SMS automatically.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most bike shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a bike shop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.