Online service booking
Riders pick their bike, the service type and a time. Rego, odometer and notes come in with the booking.
Motorcycle shop software: service, parts & bike stock
Motorcycle shops: service, parts and bikes on one system. More wrenching, less ringing.
Riders ring to book a service, ring to ask about a chain and sprocket kit, then ring again to see if the bike's ready. Meanwhile the new GS on the floor still isn't on the website. We build workshop, parts, stock and gear systems for motorcycle shops that all talk to each other. Then we host them and look after them.
Looking for motorcycle shop software that runs the workshop, the parts counter and the showroom?
A motorcycle shop is three businesses under one roller door: a workshop, a parts and gear counter and a showroom selling new and used bikes. Most shops run each one on a different system, with a paper diary for services, a parts catalogue only one person really knows and bike listings typed into Bikesales, Facebook Marketplace and the website by hand. Sell a bike and it stays listed for a fortnight.
Wollopit builds custom motorcycle shop software around how your shop actually runs. Riders book a service by their bike and the job lands on the workshop board. Parts are searchable by make, model and year. Bikes added once show up everywhere and come down the moment they sell. Riders get a text when their bike is ready. We connect the dealer, POS and accounting tools you already like and look after the lot on our own servers.
01The problems
What we hear from motorcycle shops
Does your motorcycle shop have these problems? Here's how we'd fix them.
Most motorcycle shops we talk to have great mechanics and a loyal crowd of riders. The trouble is the phone, the diary and the listings, especially once the weather warms up.
- The problemEvery service booking is a phone callRiders ring during the busiest part of the morning to book a service and someone stops mid-job to scribble it in the diary.How we fix itOnline service bookings by bike and service type, with the job landing straight on the workshop board.
- The problemSpring rush swamps the workshopThe first warm weekend hits and everyone wants a service, new tyres and a once-over before the ride. The diary overflows and jobs get promised that can't be done.How we fix itBookings limited by real workshop hours per day, with tyre fits and quick jobs slotted separately.
- The problemParts questions all day"Have you got pads for a 2019 MT-07?" over the phone, by DM and at the counter, while the one person who knows the catalogue is on lunch.How we fix itParts lookup by make, model and year, showing stock on hand, price and lead time for special orders.
- The problemSpecial orders go missingA part gets ordered for a customer, arrives a week later and sits on the shelf because nobody told them it's in.How we fix itSpecial order tracking with deposits taken up front and an automatic text the moment the part arrives.
- The problemBikes for sale aren't onlineNew stock and trade-ins sit on the floor for days before anyone photographs them and types them into the website and Bikesales.How we fix itAdd a bike once with photos and specs. It goes to your website, Bikesales and Facebook Marketplace together.
- The problemSold bikes stay listedThe bike sold on Saturday and people are still ringing about it on Thursday.How we fix itMark it sold once and every listing comes down or flips to sold automatically.
- The problemRiders ring to see if it's readyHalf the afternoon goes on "is my bike done yet?" calls instead of finishing the bikes.How we fix itStatus texts as the job moves along and a ready text with the invoice and a pay link.
- The problemExtra work approvals stall jobsThe mechanic finds a worn chain and cooked brake pads. Now someone has to chase the owner for a yes while the bike takes up a hoist.How we fix itSend photos and a quote by SMS. The rider approves with a tap and the job keeps moving.
- The problemGear and apparel aren't onlineHelmets, jackets and boots sit on the racks while riders buy them from big online stores.How we fix itAn online gear store with sizes, click and collect and stock shared with the counter.
- The problemServices get forgottenRiders go well past their service interval and drift off to the shop down the road.How we fix itService reminders by date or kilometres, sent by SMS or email with a booking link.
02What we build
Solutions
What we build for motorcycle shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Workshop board
Every bike on a screen in the shed: booked in, on the hoist, waiting on parts, ready.
Workshop capacity limits
Daily caps based on mechanic hours so busy weekends don't get overbooked.
Job cards on a tablet
Checklists, notes, photos and parts used, logged by the mechanic as they go.
Extra work approvals
Photos and a quote sent by SMS, approved by the rider with one tap.
Ready texts & pay links
Riders get status updates, a ready text and a link to pay before pickup.
Parts lookup
Search parts by make, model and year with stock, price and supplier lead times.
Special orders & deposits
Customer orders tracked from supplier to shelf, with an arrival text sent automatically.
Bike stock manager
New, used and demo bikes with photos, specs and pricing in one place.
Listings sync
Bikes pushed to your website, Bikesales and Facebook Marketplace, then pulled when sold.
Trade-in & finance enquiries
Online forms for trade-in details and finance interest that land with the right salesperson.
Test ride bookings
Book a test ride with licence details uploaded before they arrive.
Online gear store
Helmets, apparel and accessories with sizes, click and collect and stock shared with the counter.
Service reminders
Reminders by date or kilometres with a link straight back into booking.
A website that revs
Hand-built, quick on mobile, with live stock and online booking, built to rank for 'motorcycle service near me'.
03The systems
The big ones
Your whole shop, on one system.
These are the systems motorcycle shops ask us about most. Each one works on its own and they get properly useful when they're joined up.
Workshop & service
Riders book themselves in. The workshop runs itself.
Riders book online by bike and service type and the job lands on the workshop board with everything the mechanic needs. Capacity limits stop the spring rush from swamping the shed. Status and ready texts stop the phone ringing.
- Online booking by bike and service
- Rego, odometer and notes captured
- Daily limits by mechanic hours
- Workshop board on any screen
- Job cards and checklists on a tablet
- Photo quotes for extra work
- One-tap approvals by SMS
- Ready texts with pay links
- Service history per bike
- Reminders by date or kilometres
Parts lookup
Find the right part without finding the right person.
Parts searchable by make, model and year so anyone on the counter can answer the question. Special orders are tracked from supplier to shelf and the customer hears about it the moment it arrives.
- Search by make, model and year
- Stock on hand and bin location
- Prices and supplier lead times
- Fitment notes for common parts
- Special orders with deposits
- Arrival texts sent automatically
- Parts added to workshop jobs
- Reorder alerts for fast movers
- Parts enquiry form on the website
Bike stock & listings
Add a bike once. It's listed everywhere.
New, used and demo bikes live in one stock manager with photos, specs and pricing. Add a bike and it goes to your website, Bikesales and Facebook Marketplace together. Mark it sold and the listings follow.
- New, used and demo stock
- Photos, specs and LAMS flags
- Website listings always current
- Push to Bikesales and Marketplace
- Sold bikes pulled automatically
- Price changes everywhere at once
- Enquiries tracked per bike
- Days in stock at a glance
- Trade-in and finance enquiry forms
- Test ride bookings with licence upload
Gear store
Helmets, jackets and boots that sell while you're shut.
An online gear store with sizes, colours and click and collect, sharing stock with the counter so you never sell the last medium twice. Riders who buy in store and online end up in one customer list.
- Helmets, apparel and accessories
- Sizes and colours per product
- Stock shared with the counter
- Click and collect or delivery
- Afterpay and Zip at checkout
- Gift cards
- Size guides and fitment notes
- New arrival emails
Riders & reminders
Keep riders coming back to your shed.
Every rider, every bike and every service in one place. Reminders go out by date or kilometres with a booking link, so regulars come back to you instead of the shop down the road.
- Riders and their bikes in one list
- Full service history per bike
- Reminders by date or kilometres
- Booking links in every reminder
- Pre-ride season campaigns
- Opt-in SMS and email
- Google review requests after pickup
- Who's overdue at a glance
04How it changes
Before and after
A spring service rush, wolloped.
Here's how the first warm Saturday of the season could change. Every shop is different, so we map yours first.
Before
- Phone rings nonstop with service bookings
- Diary overbooked by mid-morning
- Mechanic waits on a callback to approve a chain
- Parts questions pull staff off the counter
- Sold bike still listed on Bikesales
- Riders ring all afternoon asking if it's ready
After
- Riders booked online during the week
- Capacity limits kept the day realistic
- Photo quote approved by SMS in minutes
- Parts lookup answers the common questions
- Sold bike came down from every listing
- Ready texts went out with pay links
05Services
Everything under one roof
Software, websites and systems for motorcycle shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for motorcycle shops
Built around how your motorcycle shop actually runs: online service booking, workshop board and the admin in between, in one system you own.
Websites for motorcycle shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Motorcycle shop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for motorcycle shops
Workshop capacity limits and job cards on a tablet: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your motorcycle shop, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside dealer systems you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Square
- Lightspeed
- Shopify
- Afterpay
- Zip
- Bikesales
- Carsales
- Gumtree
- Facebook Marketplace
- Google Business Profile
- Twilio SMS
- Google Calendar
- Mailchimp
- Australia Post
- Sendle
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your motorcycle shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in the workshop, behind the parts counter and on the showroom floor to see where the calls and double handling come from.
- 02
Archi-tech
We plan it before writing code: your bookings, workshop hours, parts, bike stock, listings, gear, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the spring rush.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things motorcycle shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it connect to our dealer system?
Often, yes. We connect to common dealer, POS and accounting systems for stock and parts. If a system has no way in, we'll tell you straight and work out the best option.
Can bikes go to Bikesales and Facebook Marketplace automatically?
Yes, where the platform allows it. Add a bike once with photos and specs and it goes to your website and your listings. Mark it sold and they follow.
Can riders book a service online by their bike?
Yes. They choose their bike, the service and a time, with rego and odometer captured. Bookings respect your real workshop hours so you don't get overloaded.
Can mechanics send photos for extra work approval?
Yes. The mechanic snaps the worn part, adds a quote and the rider approves by SMS with one tap. It's all recorded on the job.
Do we have to switch our existing platforms?
No. If your dealer system, POS or accounting software is doing its job, we build around it. If something is holding you back, we'll show you what replacing it would involve before anything changes.
How much does a motorcycle shop system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online service booking or ready texts can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most motorcycle shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a motorcycle shop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.