Restricted key register
Systems, key numbers, holders, signatories and full history recorded securely with an audit trail.
Locksmith software: key registers, dispatch & bookings
Locksmiths: a system with no weak points. Key registers and call-outs sorted.
Restricted key records live in a hardback book, lockout calls come in at 2am with no details and quotes get written on the back of an invoice. We build key registers, dispatch and booking systems for locksmiths that all talk to each other. Then we host them and look after them.
Looking for locksmith software for key registers and job dispatch?
A locksmith business runs two very different jobs in the same day. One is careful record keeping: restricted key systems, authorised signatories, master key schedules and who holds what. The other is pure urgency: lockouts, break-ins and car keys locked in the boot at the beach. Most shops juggle both with a register book, a phone, a group chat and a job app that was never built for keys.
Wollopit builds custom locksmith software around how your business actually runs. Restricted key orders get checked against the right signatories before anything is cut. After-hours calls arrive with an address, photos and an agreed price. Jobs go to the nearest van, quotes get approved on site and stock follows the blanks. We connect the tools you already like and host the lot on our own servers, so you can get back to the locks.
01The problems
What we hear from locksmiths
Does your locksmith business have these problems? Here's how we'd fix them.
Most locksmiths we talk to are meticulous with a lock and run the office on paper, memory and a phone that never stops ringing. It works until an auditor or a 2am call turns up.
- The problemKey registers in a bookRestricted key system records are handwritten in a register behind the counter and take ten minutes to search.How we fix itA secure digital key register with every system, key number, holder and signatory searchable in seconds.
- The problemWho's allowed to order keys?Checking a signatory means digging out the authority letter and hoping it's still current.How we fix itAuthorised signatories stored per system and checked automatically before any key gets cut.
- The problemLockout calls at 2amThe phone rings, you scribble an address half asleep and have no idea what lock you're walking up to.How we fix itAn after-hours booking form that captures location, lock photos and contact details before you're out of bed.
- The problemPrice arguments on the doorstepThe customer hears the after-hours rate for the first time when you're already standing at their door.How we fix itCall-out fees and after-hours rates shown and accepted at booking, with a card held if you want one.
- The problemDispatch by group chatJobs go out by text and nobody knows which van is closest or who's already flat out.How we fix itA dispatch board with every tech on a map, jobs dropped onto the nearest van and SMS updates for the customer.
- The problemWho actually lives here?Opening a door for someone who isn't the owner or tenant is every locksmith's nightmare.How we fix itID and proof of residence photographed on site and stored against the job, so every lockout has a record.
- The problemCommercial jobs get messyMaster key systems for big sites are planned on a spreadsheet and a pencilled door schedule only one person can read.How we fix itMaster key plans stored digitally with every door, cylinder, key level and holder mapped.
- The problemKeys never come backStaff leave a school or strata building and their keys walk out the door with them.How we fix itKey issue and return logs per holder with overdue reminders and a lost-key report ready for a rekey quote.
- The problemQuotes are slowRekeys, lock upgrades and safe jobs get quoted days later from the office.How we fix itQuotes built on site from your price list and approved online before you leave the driveway.
- The problemCar key calls with half the detailsYou find out it's a push-start with a smart key after you've driven across town with the wrong blank.How we fix itAuto key bookings that ask for make, model, year and rego up front so the right gear is in the van.
- The problemStock goes walkaboutBlanks, cylinders and deadbolts disappear between the shop and the vans.How we fix itStock tracked per van and shop with reorder alerts when blanks run low.
- The problemInvoicing on Sunday nightJobs get written up at the end of the week and half the parts never make it onto the invoice.How we fix itJobs closed and paid on the spot with parts added from the van and invoices straight into Xero or MYOB.
02What we build
Solutions
What we build for locksmiths. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Authority checks
Every key order checked against the authorised signatories for that system before it gets cut.
After-hours booking
Lockout requests with location, lock photos and pricing agreed up front, sent straight to the on-call tech.
Dispatch board
Every job and van on one screen and a map, with drag-and-drop scheduling and on-my-way texts.
ID & proof of residence
Photos of ID and proof of address captured on site and kept against the job record.
Master key planner
Door schedules, cylinder lists and key hierarchies for commercial sites stored and searchable.
Key issue & returns
Who holds which key, when it went out and when it's due back, with overdue reminders.
On-site quoting
Rekeys, upgrades, safes and access control quoted from your price list and approved online.
Job cards & payments
Notes, photos, parts and sign-off on the phone, then paid on the spot by card.
Van & shop stock
Blanks, cylinders, locks and parts tracked across every van and the shop with reorder alerts.
Auto key bookings
Make, model, year and rego captured up front so the right blank and programmer go in the van.
Commercial client portal
Strata managers, schools and businesses order keys, request rekeys and see their key holders.
A website that answers the door
Fast on phones, built to rank for 'locksmith near me' and your suburbs, with booking built in.
03The systems
The big ones
Your whole locksmith business, on one system.
These are the systems locksmiths ask us about most. Each one works on its own and they get properly clever when they're joined up.
Restricted key register
The key register, out of the book and locked down.
Every restricted system you look after lives in one secure register: key numbers, holders, signatories and every key ever cut. Orders get checked against the right authority before you touch the machine. When someone asks who has a key you've got the answer in seconds.
- Systems, profiles and key numbers
- Authorised signatories per system
- Automatic authority check before cutting
- Signed authority letters stored
- Every key cut logged with date and staff
- Key holders and returns
- Full audit trail of views and changes
- Role-based logins for staff
- Search by site, key or holder
After-hours bookings
Lockouts that arrive with the details already sorted.
Customers book an after-hours call-out from your website or a link you text them. You get the address on a map, photos of the lock and an agreed price before you leave. No more arguing rates on the doorstep at midnight.
- Online lockout booking any time
- Location pinned on a map
- Photos of the lock and door
- Call-out fee accepted up front
- Card held or deposit taken
- On-call roster decides who gets it
- SMS with your ETA
- ID check prompt on arrival
- Home, car and business lockouts
Dispatch & jobs
The right van to the right door.
A dispatch board shows every job and every tech on one screen. Drop a job onto the nearest van and the customer gets an on-my-way text. Techs see job details, photos and stock on their phone and close it off when they're done.
- Live map of every van
- Drag-and-drop scheduling
- Urgent jobs pushed to the top
- On-my-way and arrival texts
- Job cards with notes and photos
- Parts used pulled from van stock
- Customer sign-off on the phone
- Repeat customer and site history
- Jobs by tech, area and type
Master key planning
Master key systems you can actually read.
Plan and maintain master key systems for strata, schools and commercial sites in one place. Every door, cylinder and key level is mapped, so changes and rekeys don't depend on one person's memory. Clients can log in to order keys and see their holders.
- Door and cylinder schedules
- Key hierarchy from grand master down
- Which keys open which doors
- Change history for every cylinder
- Client logins for site managers
- Key orders through the portal
- Lost-key reports and rekey quotes
- Export schedules for tenders
- Site plans and photos attached
Quotes, stock & payments
Quote it, fit it and get paid before you leave.
Build quotes on site from your price list and send them for online approval while you're still standing there. Parts come out of van stock as you use them. The job closes with a card payment and the invoice lands in Xero or MYOB on its own.
- Price list for locks, rekeys and labour
- Good, better, best options
- Online approval and deposits
- Van and shop stock levels
- Reorder alerts on low blanks
- Stock transfers between vans
- Card payments on the spot
- Invoices synced to Xero or MYOB
- Unpaid invoice reminders
04How it changes
Before and after
A 2am lockout, wolloped.
Here's how an after-hours call-out could change. Every locksmith runs differently, so we map yours first.
Before
- Phone rings with no details
- Address scribbled half asleep
- No idea what lock you're walking up to
- Price argued on the doorstep
- Nothing recorded about who you let in
- Job written up the next day
After
- Customer books with location and photos
- Price agreed before you leave home
- The right gear is already in the van
- Customer gets your ETA by text
- ID photographed and saved on arrival
- Job closed and paid on the spot
05Services
Everything under one roof
Software, websites and systems for locksmiths.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for locksmiths
Built around how your locksmith business actually runs: restricted key register, authority checks and the admin in between, in one system you own.
Websites for locksmiths
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Locksmith business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for locksmiths
After-hours booking and dispatch board: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and ServiceM8 so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your locksmith business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside job apps you're happy with or replace the ones holding you back.
- Xero
- MYOB
- ServiceM8
- Tradify
- simPRO
- Fergus
- AroFlo
- Stripe
- Square
- Tyro
- Google Calendar
- Google Maps
- Twilio SMS
- Google Business Profile
- hipages
- Microsoft 365
- Mailchimp
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your locksmith business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in the shop, in the van and on the phone with you, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your key systems, signatories, call-outs, vans, stock, security, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, like the key register or after-hours bookings.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things locksmiths ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Is the key register secure?
Yes. It sits behind proper logins with restricted access by role. Connections are encrypted and there's a full audit trail of who viewed or changed what.
Can it stop a key being cut without the right authority?
Yes. Each restricted system has its authorised signatories. An order from anyone else gets put on hold until it's verified.
Can our commercial clients order keys themselves?
Yes. Strata managers, schools and businesses can log in to request keys and rekeys. They can also see who holds what on their site, with every order still checked against their signatories.
Can customers book an after-hours lockout online?
Yes. They book from your website or a link you text them, with location, photos and the call-out fee agreed up front. The job goes straight to whoever's on call.
We already use ServiceM8 or Tradify. Do we have to switch?
No. If your job app is doing its job we build around it, adding the key register, master key planning and after-hours booking on top. If it's holding you back we'll show you what replacing it would involve before anything changes.
How much does a locksmith system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like an after-hours booking form can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most locksmiths we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a locksmith business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.