Online firewood ordering
Load sizes, wood types, extras and delivery address in a quick order form that works on any phone.
Firewood ordering software: loads, delivery runs & reminders
Firewood suppliers: winter orders without the phone frenzy. Loads ordered, runs planned.
Phones flat out from the first cold snap, orders scribbled on the back of a docket and delivery runs planned from memory in the ute. We build ordering, delivery run and customer systems for firewood suppliers that all talk to each other. Then we host them and look after them.
Looking for firewood ordering software that handles the winter rush?
A firewood business is a seasonal rush wrapped around a lot of hard yakka. For eight months the phone barely rings. Then the first cold morning hits and everyone in the district wants a load by Saturday. Orders get taken at the splitter and written on whatever paper's handy. Half the callers want to know the difference between a trailer load and a cubic metre. Somebody has to work out which wood is dry, who's paid and which suburb the truck goes to first.
Wollopit builds custom firewood software around how your yard actually runs. Customers pick a load size and wood type online, add stacking or kindling and pay up front. Orders drop into delivery runs grouped by area, with the stops in order on the driver's phone. Stock limits stop you selling wood you haven't split yet. Next autumn every customer gets a nudge before the rush. We connect the tools you already use and look after the lot on our own servers, so you can get back to the splitter.
01The problems
What we hear from firewood suppliers
Does your firewood business have these problems? Here's how we'd fix them.
Most firewood suppliers we talk to have the wood sorted. It's the phone, the paperwork and the runs that fall apart once winter properly kicks in.
- The problemThe cold snap phone rushFirst frosty morning and the phone rings non-stop while you're trying to split, load and drive.How we fix itOnline ordering that takes the load size, wood type, address and payment without you picking up the phone.
- The problemNobody knows what a load isCustomers ask the same questions all day: how big is a trailer load, what's a cubic metre, will it fit down the side of the house.How we fix itClear load guides with photos and measurements, right there on the order form.
- The problemOrders on the back of a docketNames, numbers and addresses scribbled on paper in the ute. One goes through the wash and a customer waits a fortnight.How we fix itEvery order lands in one list with the address, load, extras and payment status. Nothing lives on paper.
- The problemDelivery runs planned by memoryYou zigzag across the district because orders came in randomly, burning diesel and daylight.How we fix itOrders grouped by suburb into runs, with the stops in a sensible order on the driver's phone.
- The problemChasing cash on the doorstepNobody's home and the money that's meant to be under the mat isn't there. Then you wait on a bank transfer that never shows.How we fix itCustomers pay by card at checkout. Receipts go out on their own and every sale drops into Xero or MYOB.
- The problemSelling wood you haven't gotOrders keep coming after the dry stuff's gone and you're ringing people to say it'll be three weeks.How we fix itStock levels by wood type with order limits that close a load size or a whole week when you're booked out.
- The problemDelivery days all over the placeEveryone wants it Saturday morning. Half the district gets told 'sometime next week'.How we fix itCustomers pick from the delivery days you open for their area, with capacity limits per truck.
- The problemAccess surprisesSteep driveways, locked gates, dogs and 'dump it round the back' only discovered when the truck's already there.How we fix itAccess notes, photos and drop spots captured when they order, then shown to the driver at each stop.
- The problemRegulars forgotten every autumnLast year's customers buy from whoever answers the phone first next winter.How we fix itAutomatic SMS and email reminders before the cold hits, with a one-tap reorder of last year's load.
- The problem'Where's my wood?' callsDelivery day and the phone's ringing again with people asking if they need to stay home.How we fix itOn-the-way texts with a rough arrival window and a delivered message with a photo of the drop.
- The problemTrade orders by textCafés with pizza ovens, pubs with fireplaces and caravan parks order by text and get invoiced whenever you remember.How we fix itTrade accounts with their own pricing, standing orders and monthly invoices straight into Xero or MYOB.
02What we build
Solutions
What we build for firewood suppliers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Load guides
Photos, measurements and plain-English explanations of bags, trailer loads and cubic metres.
Extras at checkout
Stacking, kindling, starter packs, carry-in and steep driveway fees added as options.
Delivery zones & pricing
Delivery fees by suburb or distance, with areas you don't service blocked at checkout.
Delivery runs
Orders grouped by area and day, stops ordered on a map and sent to the driver's phone.
Driver app
Stop list, access notes, navigation, delivery photos and payment status for each drop.
Online payments
Card payments up front through Stripe or Square, with receipts and refunds handled for you.
Stock & order limits
Seasoned stock by wood type, daily truck capacity and automatic sold-out when you're booked solid.
Winter reminders
SMS and email nudges to last year's customers before the cold arrives, with one-tap reorders.
Customer SMS updates
Order confirmations, delivery day reminders, on-the-way texts and delivered photos.
Trade & bulk accounts
Pizza ovens, pubs and caravan parks on their own pricing with standing orders and monthly invoices.
Pickup from the yard
Self-collect bags and trailer loads with pickup time slots so the yard isn't swamped.
Xero or MYOB sync
Every sale, delivery fee and GST line lands in your accounts without retyping.
A website that sells wood
Quick on mobile, with prices, load guides and ordering, built to rank for 'firewood delivery near me'.
03The systems
The big ones
Your whole woodyard, on one system.
These are the systems firewood suppliers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Load ordering
Customers order the load. You keep splitting.
A simple order form where customers choose a load size and wood type, add stacking or kindling and pay up front. Load guides answer the 'how big is a trailer load' question before anyone rings. Every order lands in one list ready to schedule.
- Bags, trailer loads and bulk loads
- Wood types with seasoned labels
- Load guides with photos and sizes
- Stacking, kindling and carry-in extras
- Delivery fee by suburb
- Pay up front by card
- Preferred delivery day picker
- Access notes and drop spot photos
- Phone orders entered in seconds
- Confirmation SMS and email
Delivery runs
Runs by area, not by whoever rang first.
Orders group themselves into runs by suburb and delivery day, sized to what the truck carries. The driver gets the stops in order on their phone with access notes, navigation and a photo at each drop.
- Runs grouped by area and day
- Truck capacity per run
- Stops ordered on a map
- Drag to reorder stops
- Driver app with navigation
- Access notes and gate codes
- On-the-way SMS to customers
- Proof of delivery photos
- Unpaid orders flagged before loading
Stock & capacity
Never sell wood you haven't split.
Track seasoned stock by wood type and set how many loads you can deliver each day. When you're running low a load size closes itself and customers join a waitlist instead of copping a three week wait.
- Stock by wood type
- Seasoned versus still drying
- Daily and weekly delivery capacity
- Automatic sold-out on load sizes
- Waitlists that fill themselves
- Close days for weather or breakdowns
- Low stock alerts to your phone
- Split and stack batches logged
Reminders & repeat orders
Last winter's customers, back before the cold.
Every customer's order history is kept, so before winter they get an SMS and email offering last year's load. One tap reorders it. Trade accounts like pizza ovens and pubs get standing orders that run on their own.
- Customer history and past loads
- Autumn reminder SMS and email
- One-tap reorder of last year's load
- Early bird windows for regulars
- Standing orders for trade
- Trade pricing and monthly invoices
- Invoices into Xero or MYOB
- Opt-outs handled for you
04How it changes
Before and after
The first cold snap, wolloped.
Here's how a frosty Saturday could change. Every yard is different, so we map yours first.
Before
- Phone rings from 6am while you're loading the truck
- Orders scribbled on a docket in the ute
- Explaining what a trailer load is twenty times
- Runs planned in your head and zigzagging the district
- Knocking on doors for cash that isn't under the mat
- Last year's customers buying from someone else
After
- Orders came in online overnight
- Every order in one list with address and access notes
- Load guides answer the questions for you
- Runs grouped by area and sent to the driver's phone
- Paid up front before the truck leaves the yard
- Regulars reminded in autumn and reordered in one tap
05Services
Everything under one roof
Software, websites and systems for firewood suppliers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for firewood suppliers
Built around how your firewood business actually runs: online firewood ordering, load guides and the admin in between, in one system you own.
Websites for firewood suppliers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Firewood business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for firewood suppliers
Extras at checkout and delivery zones & pricing: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and QuickBooks so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your firewood business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- QuickBooks
- Stripe
- Square
- Shopify
- WooCommerce
- Google Maps
- Circuit Route Planner
- Twilio SMS
- Mailchimp
- Google Business Profile
- Facebook Marketplace
- Gumtree
- Google Workspace
- Microsoft 365
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your firewood business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in the yard, in the truck and on the phone with you, then work out what's eating your winter.
- 02
Archi-tech
We plan it before writing code: your load sizes, wood types, delivery areas, runs, payments, stock, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually online ordering first, so you get a win before the next cold snap.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks in July you call the people who built it.
08Questions
FAQ
Things firewood suppliers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers choose stacking as an extra?
Yes. Stacking, kindling, carry-in and steep driveway fees can all be added as options at checkout, each with its own price.
Can delivery fees change by suburb?
Yes. Set zones by suburb or distance with their own fees and minimum orders. Areas you don't deliver to can be blocked at checkout.
Can it stop orders when we run out of dry wood?
Yes. Set stock by wood type and how many loads the truck can do each day. When you're full the day or load size closes on its own and customers can join a waitlist.
Will older customers still be able to ring?
Of course. Phone orders go into the same list in a few taps, so everything still ends up in one place and on the right run.
Do we have to switch our accounting or payment setup?
No. If Xero, MYOB, Square or your current website is doing its job we build around it. If something's holding you back we'll show you what replacing it would involve before anything changes.
How much does a firewood ordering system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online ordering or winter reminders can be quick. Bigger systems are planned in stages so you get the first win early, ideally before the next winter rush.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most firewood suppliers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a firewood business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.