Festival ticketing
Tiers, early bird, day and weekend passes, camping, parking and merch add-ons with payment plans and transfers.
Festival software: ticketing, lineups & stallholders
Festivals: one system from on-sale to pack-down. More festival, less spreadsheet.
Ticketing fees chew the margin, the lineup page is wrong by Tuesday, stallholder applications sit in an inbox and hundreds of volunteers live in a spreadsheet. We build ticketing, lineup, vendor, volunteer and site systems for festivals that all talk to each other. Then we host them and look after them.
Looking for festival management software that handles tickets, artists, vendors and volunteers?
A festival is a ticketing company, a record label's tour manager, a market organiser, a volunteer agency and a small town council for one weekend a year. Most festivals run it on a ticketing platform, a shared inbox, three spreadsheets, a PDF site plan and a group chat that hits a thousand messages by bump-in. Every change to the bill or the site gets made five times by hand.
Wollopit builds custom festival software around how your festival actually runs. Sell tickets on your own terms and scan them without reception. Change a set time once and the website, app and stage screens follow. Stallholders apply, upload their paperwork and pay site fees online. Volunteers pick shifts and earn their ticket. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers, so you can get on with putting on a good show.
01The problems
What we hear from festivals
Does your festival have these problems? Here's how we'd fix them.
Most festivals we talk to have brilliant programming and a crew that'd walk through fire. The admin behind it is held together with spreadsheets and late nights, right up until gates open.
- The problemTicketing fees eat the marginBooking fees on every ticket, your money held until after the event and buyer data you can barely use.How we fix itYour own ticketing on Stripe or Square with tiers, early bird, camping and parking add-ons and payouts on your schedule.
- The problemQueues out to the road at the gatesPatchy reception in a paddock, a scanner app that drops out and wristband exchange done off a printed list.How we fix itQR scanning that works offline on any phone, fast wristband exchange and live gate counts for the ops tent.
- The problemThe lineup is wrong somewhereAn act pulls out and the website, the app, the posters and the socials all still show the old bill.How we fix itOne lineup manager. Change it once and the website, timetable, stage screens and socials follow.
- The problemArtist advancing by email chainRiders, tech specs, flights, accommodation, contracts and invoices spread across forty threads per act.How we fix itAn artist portal for contracts, riders, stage plots, travel, guest lists and payments with nothing lost in an inbox.
- The problemStallholder applications in the inboxFood vans email menus, food licences and insurance certificates that end up in someone's downloads folder.How we fix itA vendor portal where stallholders apply, upload paperwork, get approved and pay site fees online.
- The problemExpired insurance nobody spottedA coffee van rolls in on day one with a public liability certificate that ran out in March.How we fix itDocument expiry dates tracked automatically, with reminders to vendors before they can be confirmed.
- The problemThe site plan is a PDFWho's on site 14, who needs 15 amp power and where's the second first aid tent? Ask the production manager.How we fix itAn interactive site map for crew and punters: stages, stalls, power, water, toilets, first aid and exits.
- The problemVolunteers rostered in spreadsheetsNo-shows, double bookings, swaps by text and nobody sure who's actually earned their free ticket.How we fix itVolunteer rosters with self-selected shifts, swaps, check-in on site and ticket rewards unlocked once shifts are done.
- The problemPasses printed from WordCrew, artist, media and vendor passes made by hand with no idea who can get into which zone.How we fix itAccreditation with zones, photo IDs and QR passes that security can check on a phone.
- The problemFans can't plan their dayPeople screenshot the timetable, miss sets and fill the info tent asking where stage three is.How we fix itA personal schedule builder with clash warnings, set reminders and directions on the map.
- The problemOn-the-day comms go nowhereStorm warning, set time change or lost kid alert posted on Facebook where nobody on site sees it.How we fix itPush notifications and SMS to ticket holders, crew, volunteers and vendors, sent to just the people who need them.
- The problemWeeks reconciling after the eventTicket sales, vendor fees, bar takings and artist payments in five systems, matched up by hand into Xero.How we fix itOne post-event dashboard with every dollar in and out, synced straight into Xero or MYOB.
02What we build
Solutions
What we build for festivals. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Gate scanning & wristbands
Offline QR scanning on any phone, wristband exchange, re-entry rules and live gate counts.
Lineup manager
Artists, bios, photos, Spotify and YouTube links, stages and set times, all edited in one place.
Timetable & festival app
Personal schedules, clash warnings, set reminders and the site map in a web app that works on patchy reception.
Artist advancing portal
Contracts, riders, stage plots, travel, accommodation, guest lists and artist payments.
Stallholder & vendor portal
Applications, menus, food licences, public liability, approvals, site allocation and site fees paid online.
Interactive site map
Stages, stalls, power, water, toilets, first aid and exits, with a crew view and a public view.
Volunteer rosters
Shift sign-ups, swaps, check-in, inductions and ticket rewards earned once shifts are done.
Accreditation & passes
Crew, artist, media and vendor passes with zones, photo IDs and QR checks for security.
On-site comms
Push notifications and SMS to punters, crew, volunteers and vendors, with ready-made alert templates.
Sponsor portal
Deliverables, logo files, activation sites, comp tickets and post-event reports for every sponsor.
Production schedule
Bump-in and bump-out times, deliveries, contractor bookings and run sheets for every stage.
Post-event dashboard
Tickets, vendor fees, bar and merch takings and artist costs in one view, synced to Xero or MYOB.
Mailing list & on-sale campaigns
Pre-sale registrations, lineup announcement emails and on-sale reminders through Mailchimp or SMS.
A website that sells out
Hand-built, quick on mobile and ready for on-sale traffic, with the live lineup, tickets and FAQs.
03The systems
The big ones
Your whole festival, on one system.
These are the systems festivals ask us about most. Each one works on its own and they get properly clever when they're joined up.
Ticketing & gates
Your tickets, your data, your gates.
Sell tickets on your own website through Stripe or Square, with every tier and add-on you need. At the gate, any phone becomes a scanner that keeps working when the reception drops out.
- Early bird, tiers and release waves
- Day, weekend and camping passes
- Parking, merch and shuttle add-ons
- Payment plans and ticket transfers
- Pre-sale codes for your mailing list
- Offline QR scanning on any phone
- Wristband exchange and re-entry
- Live gate counts for the ops tent
- Refunds and weather policy handled
- Buyer data that's actually yours
Lineup & festival app
Change a set time once. Everyone knows.
The lineup and timetable live in one place. Move a set or add a late act and the website, festival app, stage screens and socials all update, with fans who starred that act getting a heads up.
- Artists, bios, photos and links
- Spotify and YouTube embeds
- Stages and set times on one board
- Lineup announcement phases
- Personal schedules with clash warnings
- Set reminders before each act
- Push alerts for changes
- Stage screens kept current
- Works on patchy reception
- Auto-posts for set time changes
Stallholders & vendors
Vendor season without the inbox.
Food vans, market stalls and bars apply online, upload their licences and insurance and choose their power needs. You approve, place them on the site map and they pay their site fee in the same portal.
- Online applications by category
- Menus and product photos uploaded
- Food licence and public liability uploads
- Expiry dates tracked automatically
- Approve, waitlist or decline in a click
- Power, water and space requirements
- Site allocation on the map
- Site fees and bonds paid online
- Bump-in times and vendor passes
- Vendor briefing packs sent out
Volunteers & accreditation
Volunteers who turn up and crew who get in.
Volunteers pick their own shifts, swap with each other and check in on site. Once their hours are done their ticket unlocks. Crew, artists, media and vendors get zoned passes security can check on a phone.
- Volunteer applications and inductions
- Self-selected shifts by team
- Shift swaps without texting the coordinator
- On-site check-in and no-show alerts
- Ticket rewards unlocked after shifts
- Meal vouchers and camping perks
- Zoned passes for crew and artists
- Photo ID and QR accreditation
- Media and sponsor guest lists
- Working with Children checks recorded
Site map & operations
The site plan, off the PDF.
One interactive map that crew, vendors and punters all use. Production sees power, water and deliveries. Punters see stages, food, toilets and first aid, with the right layers for each.
- Stages, stalls and bars placed on the map
- Power and water layers for production
- Toilets, first aid and water refills
- Emergency exits and evacuation routes
- Accessible viewing and paths
- Delivery and bump-in schedule
- Contractor and supplier bookings
- Run sheets for every stage
- Incident logging from the ops tent
- Public map in the festival app
Artists & sponsors
Advancing and sponsor deals, out of the email chain.
Every act gets a portal for contracts, riders, stage plots, travel and guest lists. Sponsors get their deliverables, logo files and activation details in one place, then a report when it's all over.
- Artist contracts and signatures
- Riders and tech specs uploaded
- Stage plots and input lists
- Flights, transfers and accommodation
- Artist guest lists
- Artist payments and invoices
- Sponsor deliverables tracked
- Logo files and brand guidelines
- Activation sites on the map
- Post-event sponsor reports
04How it changes
Before and after
A set time change, wolloped.
Here's how a Saturday afternoon set change could go. Every festival is different, so we map yours first.
Before
- The stage manager radios the office about a late start
- Someone edits the website timetable from a laptop in a tent
- A Facebook post gets typed on a phone with one bar of reception
- The stage screens still show the old time
- The info tent finds out from an annoyed punter
- Fans miss the set and complain online
After
- The stage manager moves the set time on their phone
- The website, app and stage screens update instantly
- Fans who starred the act get a push notification
- A story posts itself from your template
- The info tent and volunteers see the change straight away
- Everyone's where they need to be when the band walks on
05Services
Everything under one roof
Software, websites and systems for festivals.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for festivals
Built around how your festival actually runs: festival ticketing, gate scanning & wristbands and the admin in between, in one system you own.
Websites for festivals
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Festival system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for festivals
Lineup manager and timetable & festival app: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Eventbrite, Humanitix and Moshtix so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your festival, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside ticketing platforms you're happy with or replace the ones holding you back.
- Eventbrite
- Humanitix
- Moshtix
- Oztix
- Stripe
- Square
- Xero
- MYOB
- Shopify
- Mailchimp
- Twilio SMS
- Google Calendar
- Google Maps
- Spotify
- YouTube
- TikTok
- Rosterfy
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your festival: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit down with your festival director, production manager and volunteer coordinator, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your tickets, lineup, vendors, volunteers, site, on-sale traffic, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before your next on-sale or vendor season.
- 04
Look after
We host it, maintain it and keep improving it between festivals. When something breaks you call the people who built it.
08Questions
FAQ
Things festivals ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can we sell our own tickets instead of using a ticketing platform?
Yes. We can build ticketing on your own website through Stripe or Square with your tiers, add-ons and buyer data. If you'd rather stay on Humanitix, Eventbrite, Moshtix or Oztix, we can connect to them instead.
Will scanning work without phone reception?
Yes. We build gate scanning that keeps working offline on any phone and syncs back up when it finds a signal, so a flaky paddock connection doesn't stop the queue.
Can stallholders apply and pay site fees online?
Yes. Vendors apply, upload their food licence and public liability, get approved and pay their site fee or bond in the same portal. You get reminders when their paperwork is about to expire.
Can volunteers earn their ticket automatically?
Yes. Volunteers check in for each shift and once they've done their hours their ticket or perks unlock on their own. No more checking a spreadsheet at the gate.
Will it cope with on-sale day?
We plan hosting around your on-sale before it happens, with queueing so the site stays up when everyone hits buy at once.
We already use a few platforms. Do we have to switch?
No. If your ticketing or rostering platform is doing its job, we build around it and join it up with the lineup, vendors, site map and website. If it's holding you back, we'll show you what replacing it would involve before anything changes.
How much does festival software cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a vendor portal or lineup manager can be quick. Bigger systems are planned in stages around your festival calendar so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure, including the quiet months between festivals. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most festivals we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a festival problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.