Request portal
Logged and tracked.
Building manager facility requests & contractor tracking
Building managers: every request tracked to done. Contractors, access and notices sorted.
Requests by email and phone, contractors coordinated by text and access codes shared insecurely. We build facility request systems for building managers.
Looking for building management request software?
Building managers handle requests, contractors and access every day. We build systems that track everything and keep residents informed.
Wollopit builds portals, listing tools, interactive maps and websites for building managers around how your business actually runs. We connect the property platforms you already use, replace the bits holding you back and look after the lot on our own servers, so your team can get back to deals and clients.
01The problems
What we hear from building managers
Does your building management company have these problems? Here's how we'd fix them.
Most building managers we talk to are juggling portals, spreadsheets and email chains for work that should run itself.
- The problemRequests by phoneLost.How we fix itRequest portal.
- The problemContractors by textHard to track.How we fix itContractor work orders.
- The problemAccess codesShared insecurely.How we fix itAccess management.
- The problemNoticesPosted on walls.How we fix itDigital notices.
- The problemComplianceInspections tracked loosely.How we fix itCompliance schedules.
- The problemBookingsLifts and loading docks.How we fix itFacility bookings.
02What we build
Solutions
What we build for building managers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Work orders
Contractors dispatched.
Access management
Codes and permissions.
Digital notices
Residents informed.
Compliance schedules
Inspections tracked.
Facility bookings
Lifts and docks.
03How it changes
Before and after
A move-in day, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Lift booked by phone
- Dock clash
- Contractor via text
- Notice on the wall
After
- Lift booked online
- Dock scheduled
- Work order sent
- Notice to phones
04Services
Everything under one roof
Software, websites and systems for building managers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for building managers
Built around how your building management company actually runs: request portal, work orders and the admin in between, in one system you own.
Websites for building managers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Building management company system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for building managers
Access management and digital notices: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect realestate.com.au, Domain and PropertyMe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your building management company, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- realestate.com.au
- Domain
- PropertyMe
- Console Cloud
- Xero
- DocuSign
- Stripe
- Mailchimp
- Google Maps
- Microsoft 365
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your building management company: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things building managers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can contractors update job status?
Yes. Contractors can update and upload photos from their phone.
How much does it cost?
It depends on what you need, so we quote up front once we understand your building management company. No surprise invoices, no lock-in and you own what we build.
Can it work with our existing property software?
Usually, yes. We connect to the platforms you rely on and build what they can't do on top. If something should go we'll explain why before anything changes.
Can clients log in and see their own information?
Yes. Owners, tenants, buyers or investors can each get their own secure portal with the documents, updates and numbers that matter to them.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most building managers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a building management company problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.