Resident news
Village updates.
Retirement village resident portals & bookings
Retirement villages: a village noticeboard on every phone. News, bookings and requests.
Noticeboards, paper booking sheets and maintenance requests by phone. We build simple, accessible resident portals for retirement villages.
Looking for retirement village resident portal software?
Residents want village news, activities and easy maintenance requests. We build portals that are simple, large-print and easy to use.
Wollopit builds portals, listing tools, interactive maps and websites for retirement villages around how your business actually runs. We connect the property platforms you already use, replace the bits holding you back and look after the lot on our own servers, so your team can get back to deals and clients.
01The problems
What we hear from retirement villages
Does your retirement village have these problems? Here's how we'd fix them.
Most retirement villages we talk to are juggling portals, spreadsheets and email chains for work that should run itself.
- The problemPaper noticeboardsNews missed.How we fix itResident news online.
- The problemBooking sheetsFacilities double booked.How we fix itFacility bookings.
- The problemMaintenance by phoneRequests lost.How we fix itRequest tracking.
- The problemActivitiesHard to promote.How we fix itActivity calendar.
- The problemEnquiriesProspective residents.How we fix itEnquiry and tour bookings.
- The problemAccessibilityTech can be daunting.How we fix itLarge, simple design.
02What we build
Solutions
What we build for retirement villages. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Facility bookings
Rooms and amenities.
Maintenance requests
Tracked.
Activity calendar
What's on.
Enquiries & tours
Prospective residents.
Accessible design
Easy for everyone.
03How it changes
Before and after
A village week, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Notice pinned up
- Booking sheet clash
- Phone request forgotten
- Tour by phone
After
- News on phones
- Bookings online
- Request tracked
- Tour booked online
04Services
Everything under one roof
Software, websites and systems for retirement villages.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for retirement villages
Built around how your retirement village actually runs: resident news, facility bookings and the admin in between, in one system you own.
Websites for retirement villages
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Retirement village system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for retirement villages
Maintenance requests and activity calendar: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect realestate.com.au, Domain and PropertyMe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your retirement village, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- realestate.com.au
- Domain
- PropertyMe
- Console Cloud
- Xero
- DocuSign
- Stripe
- Mailchimp
- Google Maps
- Microsoft 365
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your retirement village: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things retirement villages ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Is it easy for older residents to use?
Yes. We design with large text, simple steps and options for staff to help.
How much does it cost?
It depends on what you need, so we quote up front once we understand your retirement village. No surprise invoices, no lock-in and you own what we build.
Can it work with our existing property software?
Usually, yes. We connect to the platforms you rely on and build what they can't do on top. If something should go we'll explain why before anything changes.
Can clients log in and see their own information?
Yes. Owners, tenants, buyers or investors can each get their own secure portal with the documents, updates and numbers that matter to them.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most retirement villages we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a retirement village problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.