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Bike shop software: sizing, test rides & workshop bookings

Bike retailers: the right size, a test ride booked. Sell more bikes. Answer fewer emails.

Customers email asking if they're a medium or a large, test riders turn up when the bike's still in the box and nobody can explain the difference between two e-bike motors in under ten minutes. We build sizing tools, test ride bookings, e-bike comparisons and workshop systems for bike retailers, then we host them and look after them.

Looking for bike sizing and test ride booking software?

A bike shop is a showroom, a workshop and an online store all crammed into one building that smells like chain lube. Buyers worry about frame size, want to ride before they spend three grand and get lost in e-bike specs. Meanwhile the workshop runs on paper tags and a whiteboard, the website says a bike's in stock when it sold Saturday and the free first service gets forgotten.

Wollopit builds custom software for bike retailers around how your shop actually runs. A sizing tool that recommends the right frame for each model. Test rides booked for a specific bike and size so it's pumped up, charged and ready. E-bike comparisons people can actually follow. Workshop bookings that fill the week without the phone ringing. We connect to the POS and online store you already use and look after the lot on our own servers.

01The problems

What we hear from bike retailers

Does your bike retailer have these problems? Here's how we'd fix them.

Most bike shops we talk to know bikes inside out. The trouble is everything around the sale: the sizing questions, the test ride juggling, the stock that's wrong online and a workshop that's booked three weeks out on a whiteboard.

  • The problemFrame size confusion"I'm 174cm, am I a medium?" lands in the inbox every day. Every brand sizes differently and some buy online, get it wrong and want to swap.
    How we fix itA sizing tool on every bike page that takes height and inseam and recommends the right frame for that exact model, using the brand's own geometry.
  • The problemTest rides are ad hocSomeone walks in Saturday morning to ride the bike they saw online. It's still boxed, the battery's flat or you don't have their size built.
    How we fix itTest ride bookings for a specific bike and size. The workshop gets a prep list so it's built, pumped up and charged before they arrive.
  • The problemE-bikes are hard to compareHub or mid-drive, 250Wh or 625Wh, Nm and range claims. Customers glaze over and staff spend half an hour per enquiry.
    How we fix itA plain-English e-bike comparison: motor, torque, battery, realistic range, weight and price side by side, with filters for how they'll actually ride.
  • The problemWebsite stock is wrongA bike sells in store and the website keeps selling it. Now you're ringing someone to apologise and offer a different colour.
    How we fix itStock synced with your POS so the website shows what's actually on the floor, by size and colour, plus what's on the next shipment.
  • The problemWorkshop booked by phoneServices booked over the phone onto a whiteboard. Monday is chaos, Thursday is empty and the mechanics get interrupted every ten minutes.
    How we fix itOnline workshop bookings with daily capacity per mechanic, service menus and prices so customers pick a slot that actually works.
  • The problemCustomers chasing their bike"Is my bike ready?" calls all afternoon and bikes sitting in the back for a week after they're done.
    How we fix itJob cards with SMS updates: booked in, waiting on parts, quote to approve and ready to collect. Approvals done with one tap.
  • The problemFree first service forgottenEvery new bike comes with a free check, but nobody books it. Cables stretch, gears skip and the customer thinks the bike's the problem.
    How we fix itAutomatic first service reminders after six weeks, then yearly service nudges that bring regulars back to the workshop.
  • The problemBig purchases stallA $4,000 e-bike is a big decision. Customers go home to think about it and buy elsewhere on a payment plan.
    How we fix itPayment options shown right on the bike page with weekly costs, so the buyer can see how it fits the budget before they walk in.
  • The problemWaiting on stock"When's the medium coming in?" Customers ask, you say you'll let them know and then you forget.
    How we fix itBack-order alerts and deposit holds. Customers register interest by size and get told automatically when it lands.
  • The problemTrade-ins by guessworkSomeone wants to trade their old bike in. They send blurry photos over Messenger and the conversation goes nowhere.
    How we fix itAn online trade-in form with model, year, condition and photos, so you can give a rough value before they even come in.
  • The problemSerial numbers on paperWarranty claims, stolen bikes and recalls all need a serial number nobody wrote down.
    How we fix itSerial numbers recorded at sale against the customer, with warranty dates, claim tracking and a record you can find in seconds.
02What we build

Solutions

What we build for bike retailers. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Bike sizing tool

Height and inseam in, recommended frame size out, for each model using the brand's own geometry. Shows when someone's between sizes.

02

Test ride bookings

Customers pick a bike, size and time. The bike is held for their slot and the workshop gets a prep list.

03

E-bike comparisons

Motor, torque, battery, realistic range, weight and price side by side in language normal people understand.

04

E-bike finder

A few questions about commute, hills and budget, then a shortlist of e-bikes you actually stock.

05

Online store with POS sync

Bikes, parts and accessories with stock by size and colour pulled straight from your POS.

06

Workshop bookings

Service menus, prices and daily capacity so customers book a slot online and Monday stops overflowing.

07

Job cards & SMS updates

Digital job cards, quote approvals by text and ready-to-collect messages so the phone goes quiet.

08

Service reminders

First free service booked automatically, then yearly nudges and e-bike checks to keep the workshop busy.

09

Payment plans

Afterpay, Zip and humm options shown on each bike with weekly costs and a quick calculator.

10

Back-orders & deposits

Register interest by size, take a deposit to hold an incoming bike and alert customers when it lands.

11

Trade-in valuations

An online form with model, year, condition and photos so you can quote a trade-in before they visit.

12

Serial & warranty register

Serial numbers saved at sale, warranty dates, claim tracking and recall lookups.

13

Click and collect bike builds

Buy online, pick a pickup time and the bike's built and set up to their fit before they arrive.

14

Group rides & events

Shop rides, maintenance nights and demo days with RSVPs, reminders and a calendar on your website.

15

A website that rides

Hand-built, quick on mobile, with sizing, test rides and live stock, built to rank for 'bike shop near me'.

03The systems

The big ones

Your whole bike shop, on one system.

These are the systems bike retailers ask us about most. Each one works on its own and they get properly useful when they're joined up.

Bike sizing

The right frame size, before they even walk in.

Customers enter their height and inseam on any bike page and get a recommended size for that exact model. It uses each brand's own size chart so a medium in one brand doesn't get confused with a medium in another. Fewer sizing emails and fewer swaps.

  • Height and inseam inputs
  • Size charts per brand and model
  • Flags when someone's between sizes
  • Kids bikes sized by age and height
  • Shows if their size is in stock
  • Links straight to a test ride booking
  • Women's and unisex frames handled
  • Saved fit for future purchases
  • Works on mobile in the shop

Test ride bookings

Booked, built and charged before they arrive.

Customers book a test ride on a specific bike in their size. The bike is held for the slot and the workshop gets a prep list each morning so nothing's still in the box. Licence details and a waiver are collected online so the ride starts on time.

  • Pick a bike, size and time
  • Bike held for the booking
  • Morning prep list for the workshop
  • Battery charge check for e-bikes
  • Licence and ID captured online
  • Digital waiver signed ahead
  • SMS reminders and easy rescheduling
  • Demo fleet and home test rides
  • Follow-up message after the ride

E-bike comparisons

E-bikes explained without the jargon.

Lay out your e-bikes side by side with motor, torque, battery, realistic range, weight and price. A quick finder asks about hills, distance and budget, then shortlists bikes you actually have. Customers turn up knowing what they want to ride.

  • Side by side comparison of up to four
  • Motor type and torque explained
  • Battery size and realistic range
  • Weight and max rider load
  • Filters for commute, hills or cargo
  • E-bike finder questionnaire
  • Weekly payment costs shown
  • Book a test ride from the comparison
  • Stock by size on every bike

Workshop & servicing

A workshop that books itself and calls people back.

Customers book services online against real mechanic capacity. Every bike gets a digital job card, quotes are approved by text and the customer gets an SMS the moment it's ready. First service reminders go out on their own.

  • Online bookings with daily capacity
  • Service menu with set prices
  • Digital job cards and bike tags
  • Parts used pulled from POS stock
  • Quote approvals by SMS
  • Ready to collect messages
  • First service reminders after sale
  • Yearly service nudges
  • Mechanic workload board
  • Invoices through your POS or Xero

Online store & stock

A website that knows what's on the floor.

Your online store pulls stock by size and colour straight from your POS, so a bike that sells in store disappears online. Incoming shipments show as pre-order with deposits and customers who registered interest get told when their size lands.

  • Stock synced with your POS
  • Size and colour variants
  • Incoming stock and ETAs
  • Deposits to hold incoming bikes
  • Back-order alerts by size
  • Afterpay, Zip and humm at checkout
  • Click and collect with build slots
  • Parts and accessories shipping
  • Google Shopping feed
04How it changes

Before and after

An e-bike sale, wolloped.

Here's how a typical e-bike sale could change. Every shop is different, so we map yours first.

Before

  1. Customer emails asking what size they need
  2. Three emails later they still can't compare two motors
  3. They turn up Saturday and the bike's still boxed
  4. Battery's flat so the test ride is round the car park
  5. They go home to think about the price
  6. Nobody books their free first service

After

  1. Sizing tool recommends a medium on the bike page
  2. E-bike comparison makes the choice obvious
  3. Test ride booked for that bike in their size
  4. It's built and charged from the morning prep list
  5. Weekly payment cost shown up front
  6. First service reminder books them in at six weeks
05Services

Everything under one roof

Software, websites and systems for bike retailers.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for bike retailers

Built around how your bike retailer actually runs: bike sizing tool, test ride bookings and the admin in between, in one system you own.

Websites for bike retailers

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Bike retailer system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for bike retailers

E-bike comparisons and e-bike finder: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Lightspeed, Shopify and WooCommerce so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your bike retailer, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the POS, online store and payment tools you rely on or replace the ones holding you back.

  • Lightspeed
  • Shopify
  • WooCommerce
  • Square
  • Stripe
  • Afterpay
  • Zip
  • humm
  • Xero
  • MYOB
  • Australia Post
  • StarShipIt
  • Sendle
  • Klaviyo
  • Mailchimp
  • Google Merchant Center
  • Google Business Profile
  • BikeExchange
  • Deputy
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your bike retailer: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time on the shop floor and in the workshop, then work out where sales stall and where the phone eats your day.

  2. 02

    Archi-tech

    We plan it before writing code: your brands and size charts, test ride fleet, workshop capacity, stock, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next busy season.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things bike retailers ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can customers book a test ride for a specific bike?

Yes. Customers choose the bike and size and we hold it for their slot. The workshop gets a prep list so it's built, pumped up and charged before they arrive.

How accurate is the sizing tool?

It uses each brand's own size chart for every model, so it's as good as the manufacturer's recommendation. It flags when someone's between sizes so your staff can have the final say on a test ride.

Can it compare e-bikes from different brands?

Yes. We lay out motor, torque, battery, realistic range, weight and price in the same format across every brand you stock, so customers compare like with like.

Can customers book workshop services online?

Yes. You set daily capacity and a service menu, customers pick a slot and every bike gets a job card with SMS updates through to pickup.

Do we have to switch from Lightspeed or our current website?

No. If your POS and online store are doing their job we build around them, syncing stock and adding sizing, test rides and workshop bookings on top. If something's holding you back we'll show you what replacing it involves first.

How much does it cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like a sizing tool or test ride bookings can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most bike retailers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a bike retailer problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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