Workshop booking
Services and repairs online.
Mountain bike shop software: workshop, demo & trail hire
Mountain bike shops: workshop full, demo bikes booked. Services, demos and hire in one.
Service bookings by phone, demo bikes tracked on a whiteboard and riders asking when their fork will be back. We build MTB shop systems that keep the workshop flowing and the demo fleet out on the trails.
Looking for mountain bike shop or bike workshop booking software?
MTB shops juggle workshop jobs, suspension services, demo days and trail hire alongside the shop floor. We build systems that book it all online and keep riders updated.
Wollopit builds online stores, product tools, click and collect and integrations for mountain bike shops around how your shop actually runs. We connect the POS and platforms you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back to selling.
01The problems
What we hear from mountain bike shops
Does your mountain bike shop have these problems? Here's how we'd fix them.
Most mountain bike shops we talk to are running a shop and a website that don't talk to each other, then fixing the gaps by hand every afternoon.
- The problemWorkshop bookings by phoneThe phone rings while you're truing a wheel.How we fix itOnline service booking by job type.
- The problemWhere's my bike?Riders call to check on repairs.How we fix itJob status texts when parts arrive or it's ready.
- The problemDemo fleet on a whiteboardNobody knows which demo bike is where.How we fix itDemo bike booking with sizes and dates.
- The problemTrail hire waiversPaper waivers at the counter.How we fix itDigital waivers signed at booking.
- The problemParts approvalsExtra work waits for a callback.How we fix itQuotes approved by text.
- The problemService remindersRiders forget their next service.How we fix itReminders by hours or months.
02What we build
Solutions
What we build for mountain bike shops. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Job tracking
Status texts to riders.
Demo bike booking
Sizes, dates and deposits.
Trail hire
Bikes and waivers online.
Online store
Parts and gear synced with stock.
Service reminders
Repeat work automatically.
03How it changes
Before and after
A Saturday demo day, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Booking by phone
- Rider calling for updates
- Demo bike missing
- Paper waiver
After
- Booked online
- Ready text sent
- Demo fleet tracked
- Waiver signed
04Services
Everything under one roof
Software, websites and systems for mountain bike shops.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for mountain bike shops
Built around how your mountain bike shop actually runs: workshop booking, job tracking and the admin in between, in one system you own.
Websites for mountain bike shops
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Mountain bike shop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for mountain bike shops
Demo bike booking and trail hire: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your mountain bike shop, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Stripe
- Afterpay
- Xero
- Australia Post
- StarShipIt
- Klaviyo
- Google Merchant Center
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your mountain bike shop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things mountain bike shops ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can riders book suspension services separately?
Yes. Each service type has its own time slot and price, so fork and shock services can be booked on their own or with a full service.
How much does it cost?
It depends on what you need, so we quote up front once we understand your mountain bike shop. No surprise invoices, no lock-in and you own what we build.
Do we have to leave Shopify or WooCommerce?
No. Most of the time we build on top of the platform you're on: custom features, integrations and better product tools. If it's genuinely holding you back we'll explain the options first.
Can the shop and the website share stock?
Yes. We sync your POS, website and marketplaces so stock, prices and orders line up without anyone retyping them.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most mountain bike shops we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a mountain bike shop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.