Online queue check-in
Customers join the walk-in queue from their phone with their name, barber and cut, then get told when to head in.
Barber software: walk-in queues, online check-in & bookings
Barbers: walk-ins without the waiting room crowd. More fades, fewer walk-outs.
Saturday morning the couch is full, blokes are standing in the doorway and half of them leave before they're seen. Bookings clash with walk-ins, everyone wants the same barber and nobody knows who's next. We build live queue, check-in, booking and loyalty systems for barbershops, then we host them and look after them.
Looking for barber queue and check-in software that handles walk-ins and bookings together?
Barbershops run on walk-ins. That's the charm of it until the waiting area turns into a bus stop. Customers peek through the window, see six blokes on the couch and keep walking. The ones who stay ask "how long?" every ten minutes. Meanwhile a booked client turns up at 10:30 and the bloke who's waited forty minutes isn't happy about being bumped.
Wollopit builds custom barbershop software around how your shop actually runs. Customers join the queue from their phone, see the live wait for their barber and turn up when they're nearly next. Bookings slot in without starting a fight. Regulars get rewarded and reminded when they're due for a tidy-up. Chair renters see their own numbers. We connect the booking and payment tools you already like and host the lot on our own servers, so you can get back to cutting.
01The problems
What we hear from barbers
Does your barbershop have these problems? Here's how we'd fix them.
Most barbers we talk to are flat out on Thursday night and Saturday morning and quiet on Tuesday arvo. The trouble isn't the cutting. It's everything happening around the chair.
- The problemThe waiting area is packedSaturday morning there's nowhere to sit. People look in the window, count heads and walk off to the shop down the road.How we fix itOnline check-in so customers join the queue from home or the cafe next door, then come in when they're nearly up.
- The problem"How long's the wait, mate?"The phone rings mid-fade and the answer is always a guess. Customers turn up expecting ten minutes and wait forty.How we fix itLive wait times on your website and Google profile, worked out from who's in the queue and how long each cut really takes.
- The problemBookings and walk-ins clashA booked client walks in at 10:30 and the walk-in who's waited half an hour watches him go straight to the chair.How we fix itOne queue that knows about bookings, shows honest wait times around them and keeps walk-ins in the loop.
- The problemEveryone wants the same barberHalf the queue is waiting for one barber while another sits scrolling his phone with an empty chair.How we fix itQueues per barber plus a "first available" option, so customers choose and you can see the imbalance building.
- The problemNobody's sure who's nextSomeone slips in ahead, someone else swears he was here first and the barber ends up refereeing.How we fix itA shop screen that shows the queue in order and calls the next name, with an SMS to anyone who's stepped out.
- The problemNo-shows on booked cutsPrime Saturday slots booked and never turned up to. That's money gone and walk-ins turned away for nothing.How we fix itSMS reminders with a tap to confirm or cancel, optional deposits for peak times and cancelled slots released to the queue.
- The problemRegulars drift offYour best customers come every three weeks until they don't. Nobody notices until they've found another barber.How we fix itRebook reminders timed to each customer's usual gap, plus a digital loyalty card that rewards turning up.
- The problemChair rent and commission headachesRenters, commission barbers and juniors all paid differently. Someone's doing sums on the back of a receipt book.How we fix itPer-barber takings, chair rent due dates and commission splits worked out automatically, with reports ready for Xero.
- The problemThe product shelf collects dustPomade, clay and beard oil sit there while customers buy theirs at the chemist.How we fix itProduct suggestions linked to the cut, a quick add at checkout and a reminder when they're likely running low.
- The problemInstagram does the selling but not the bookingYour barbers' work looks great online, then people have to DM to find out how to get in.How we fix itBarber portfolios on your website linked straight to that barber's queue or booking page.
02What we build
Solutions
What we build for barbers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Live wait times
Honest waits per barber on your website and Google profile, updating as cuts finish.
Shop queue screen
A TV in the shop showing who's in the chair, who's next and roughly how long. No more arguments.
Per-barber queues
Pick your barber or take the first available. See at a glance who's slammed and who's free.
Bookings and walk-ins together
One day view where booked cuts and walk-ins share the same chairs without bumping anyone unfairly.
"You're nearly up" SMS
A text when they're two away so they can finish their coffee and walk in right on time.
Deposits and reminders
Optional deposits for peak slots, confirm or cancel by SMS and freed slots handed back to the queue.
Digital loyalty card
Stamps or points in their phone wallet. Tenth cut free, birthday beard trim or whatever suits your shop.
Rebook reminders
A nudge timed to each regular's usual gap, with a link straight into their barber's queue.
Cut memberships
Monthly plans for regulars who come every couple of weeks, billed automatically through Stripe or Ezidebit.
Chair rent and commission tracker
Renter balances, commission splits, junior rates and per-barber takings with reports for your bookkeeper.
Product sales and stock
Product suggestions after the cut, quick sales at checkout and low-stock alerts for your top sellers.
Barber portfolios
Each barber's best fades, tapers and beard work on your website, linked to their queue.
A website that cuts it
Hand-built, quick on mobile, with live wait times up top and built to rank for "barber near me".
03The systems
The big ones
Your whole shop, on one system.
These are the systems barbers ask us about most. Each one works on its own and they get properly handy when they're joined up.
Walk-in queue
Join the queue from the couch at home.
Customers check in online, see the real wait for their barber and get a text when they're nearly up. Your waiting area stays calm and fewer people walk out after counting heads through the window.
- Online check-in from any phone
- Live wait times per barber
- Wait times on your website and Google
- "You're two away" SMS alerts
- In-shop check-in on a tablet
- Pick a barber or first available
- Cut type sets the estimated time
- Skip and recall if someone's stepped out
- Queue caps near closing time
Bookings & scheduling
Booked cuts and walk-ins, sharing the chairs fairly.
One day view for every chair where bookings and walk-ins live together. The queue knows a booking is coming and shows honest waits around it, so nobody feels jumped.
- Bookings and walk-ins in one view
- Wait times that account for bookings
- Per-barber hours and breaks
- Deposits for peak slots
- SMS confirm or cancel
- Cancelled slots released to the queue
- Kids' cuts and beard trims timed properly
- Shop screen showing the order
Loyalty & rebooking
Regulars back in the chair before they're shaggy.
A loyalty card that lives in their phone and reminders timed to how often each customer actually gets a cut. Memberships suit the every-fortnight crowd and keep money coming in on quiet weeks.
- Digital card in their phone wallet
- Stamp or points rewards
- Birthday and milestone perks
- Rebook reminders by usual gap
- Monthly cut memberships
- Automatic billing and card retries
- Lapsed customer win-back texts
- Product rewards for regulars
Chair rent & commissions
Everyone paid right without the receipt book maths.
Renters, commission barbers and juniors each set up the way you actually pay them. Takings, splits and rent due dates add up on their own and the numbers head to Xero or MYOB.
- Per-barber takings and cut counts
- Commission splits by barber
- Chair rent schedules and balances
- Rent due reminders
- Product commission tracking
- Barber logins for their own numbers
- Tips recorded per barber
- Reports for Xero or MYOB
04How it changes
Before and after
A Saturday rush, wolloped.
Here's how a busy Saturday morning could change. Every shop is different, so we map yours first.
Before
- Couch full by 9am and blokes standing in the doorway
- Phone ringing mid-cut with "how long's the wait?"
- Booked client walks in and the walk-ins grumble
- Three people waiting for Jono while Tash sits idle
- Two customers argue over who was next
- A handful walk out and don't come back
After
- Customers checked in online and are waiting at home
- Live wait times on Google answer the question for you
- The queue planned around the booking from the start
- Waits per barber nudge people to first available
- The shop screen calls the next name
- Loyalty stamps added and rebook reminders set
05Services
Everything under one roof
Software, websites and systems for barbers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for barbers
Built around how your barbershop actually runs: online queue check-in, live wait times and the admin in between, in one system you own.
Websites for barbers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Barbershop system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for barbers
Shop queue screen and per-barber queues: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Fresha, Square Appointments and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your barbershop, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside booking platforms you're happy with or replace the ones holding you back.
- Fresha
- Square Appointments
- Square
- Timely
- Kitomba
- Shortcuts
- Booksy
- Tyro
- Stripe
- Ezidebit
- Xero
- MYOB
- Mailchimp
- Twilio SMS
- Google Business Profile
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your barbershop: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We hang around the shop on a busy morning, watch the queue and the chairs, then work out where customers and time are leaking.
- 02
Archi-tech
We plan it before writing code: your barbers, queue rules, bookings, loyalty, rent and commission setup, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the walk-in queue first, so you feel it before next Saturday's rush.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things barbers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers see the queue on a screen in the shop?
Yes. A TV in the shop can show the live queue, who's in each chair and who's next. It can call names too, so nobody argues about the order.
Can customers pick their barber?
Yes. Each barber gets their own queue with their own wait time. Customers can also choose first available if they just want a cut quickly.
What if someone checks in online and doesn't turn up?
They get a text when they're nearly up. If they don't show, the barber can skip them with one tap and they can be recalled if they wander in late. You set the rules.
We already use Fresha or Square. Do we have to switch?
No. If your booking or payment platform is doing its job, we build around it and add the walk-in queue, wait times, loyalty and reporting on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can it handle chair renters and commission barbers in the same shop?
Yes. Each barber is set up the way you actually pay them, whether that's chair rent, a commission split or a junior rate. Renters can log in to see their own numbers.
How much does a barbershop system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
A walk-in queue with live wait times can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most barbers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a barbershop problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.