Refill reminders
Clients prompted on time.
Lash & brow booking with automatic refill reminders
Lash and brow studios: refills that book themselves. Reminders, deposits and patch tests sorted.
Clients forgetting refills, patch tests recorded on paper and no-shows. We build booking and reminder systems for lash and brow studios.
Looking for lash and brow booking software?
Lash and brow work is repeat by nature. We build booking systems that remind clients when refills are due and protect your time.
Wollopit builds booking systems, memberships, apps and websites for lash and brow studios around how your studio actually runs. We connect the tools you already use, replace the ones charging you a fortune per booking and look after the lot on our own servers, so you can get back to your clients.
01The problems
What we hear from lash and brow studios
Does your lash and brow studio have these problems? Here's how we'd fix them.
Most lash and brow studios we talk to are paying monthly fees for software that almost fits, then patching the gaps with spreadsheets and DMs.
- The problemRefills forgottenClients come back too late.How we fix itAutomatic refill reminders.
- The problemPatch testsRecords on paper.How we fix itPatch test records per client.
- The problemNo-showsLost income.How we fix itDeposits.
- The problemBookings by DMMessages everywhere.How we fix itOnline booking.
- The problemAftercareInstructions forgotten.How we fix itAftercare messages.
- The problemProduct salesSerums not sold.How we fix itProduct suggestions.
02What we build
Solutions
What we build for lash and brow studios. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Patch test records
Stored per client.
Deposits
Protect your time.
Online booking
By service and artist.
Aftercare
Sent automatically.
Product suggestions
After appointments.
03How it changes
Before and after
A refill cycle, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Client forgets refill
- Comes back for a full set
- Patch test on paper
- No-show
After
- Reminder sent
- Refill booked on time
- Patch test recorded
- Deposit protects slot
04Services
Everything under one roof
Software, websites and systems for lash and brow studios.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for lash and brow studios
Built around how your lash and brow studio actually runs: refill reminders, patch test records and the admin in between, in one system you own.
Websites for lash and brow studios
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Lash and brow studio system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for lash and brow studios
Deposits and online booking: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Mindbody, Fresha and Timely so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your lash and brow studio, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Mindbody
- Fresha
- Timely
- Ezidebit
- Stripe
- Square
- Xero
- Mailchimp
- Twilio SMS
- Google Business Profile
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your lash and brow studio: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things lash and brow studios ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it require a patch test before first booking?
Yes. First-time clients can be prompted to book a patch test before services.
How much does it cost?
It depends on what you need, so we quote up front once we understand your lash and brow studio. No surprise invoices, no lock-in and you own what we build.
We already use a booking app. Do we have to switch?
No. If it's working we build around it: the website, the missing features and the integrations. If the fees or limits are holding you back we'll show you what your own system would look like first.
Can clients book and pay from their phone?
Yes. Everything is built phone-first: booking, paying, memberships, reminders and rebooking in a couple of taps.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most lash and brow studios we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a lash and brow studio problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.