Design gallery booking
Your own sets as a menu clients book from, with photos, price and time on every design.
Nail salon booking software: designs, deposits & loyalty
Nail salons: book the design, not just the time. Polish more, phone less.
Design requests come in as DM screenshots, bookings land by phone mid-set and a complex set overruns into the next client. We build booking, design gallery, deposit and loyalty systems for nail salons that work together. Then we host them and look after them.
Looking for nail salon booking software that actually understands designs?
Nail clients don't just book a time. They book a look. Someone wants chrome French tips with charms. Someone else wants a plain gel colour. Both get booked as 'gel nails, one hour' and the day falls apart by two o'clock. Meanwhile inspo photos sit in Instagram DMs, the phone rings while you're mid-buff and the client who ghosted last Saturday just booked again.
Wollopit builds custom nail salon software around how your salon actually runs. Clients pick a design from your own gallery, the booking gets the right time and price for that work and a deposit locks it in. Refill reminders go out on schedule. Regulars earn points without a paper card. We connect the tools you already use like Fresha, Timely or Square and look after the lot on our own servers.
01The problems
What we hear from nail salons
Does your nail salon have these problems? Here's how we'd fix them.
Most nail salons we talk to have brilliant techs and a booking setup that was never built for designs. It holds together until the Friday before a formal.
- The problemDesigns arrive in DMsInspo photos land in Instagram, Messenger and texts. You scroll back through three apps to find what Chloe wanted.How we fix itA design gallery inside the booking. Clients pick a look or upload their inspo and it's attached to the appointment.
- The problemComplex sets overrunA full set of hand-painted art gets booked like a plain gel mani and the whole afternoon runs late.How we fix itDurations set by design and add-ons, so a 3D charm set books two hours and a colour refresh books forty minutes.
- The problemNo-shows on the busiest daysSaturday mornings and formal week fill up, then two clients don't turn up and the chair sits empty.How we fix itDeposits at booking, SMS reminders and a clear cancellation policy clients agree to before they confirm.
- The problemThe phone rings mid-setYou're holding a brush and a client's hand while the phone buzzes on the bench. Missed calls become missed bookings.How we fix itOnline booking around the clock by technician and service. Missed calls get an SMS link to book.
- The problemPricing nail art by messageClients ask 'how much for this?' and you're pricing photos one by one at ten at night.How we fix itGallery designs carry their own price and time. Custom inspo becomes a quote request using price tiers you set.
- The problemRefills forgottenClients leave it five weeks, turn up with lifting and grown-out nails and need a full set redone.How we fix itRefill and infill reminders timed from their last visit, with a one-tap link to rebook their usual tech.
- The problemRegulars go unrewardedPaper stamp cards get lost in handbags and your most loyal clients get the same deal as walk-ins.How we fix itPoints or visit rewards tracked automatically, with birthday perks and a digital card in their phone wallet.
- The problemClients book the wrong techOne tech does acrylics, one only does gel and the junior isn't ready for art yet.How we fix itServices and designs matched to each tech's skills so clients can only book someone who does that work.
- The problemClient notes live in someone's headShape, length, allergies and last visit's colour are remembered by whoever did them.How we fix itClient cards with nail shape, length, products used, allergies and photos of every past set.
- The problemGroup bookings by group chatBridal parties and formal groups get organised across six messages and someone ends up double booked.How we fix itGroup bookings that hold several techs at once with one deposit and a shared link for the party.
- The problemYour best work stays in the camera rollHundreds of great sets on your phone and none of them on the website or the booking page.How we fix itUpload photos after each set and they flow into the gallery, the website and your socials if you want.
- The problemGel colours run out mid-weekThe popular shade is empty, the reorder never happened and the client settles for second best.How we fix itProduct stock tracked by use, with low-stock alerts and a reorder list for your supplier.
02What we build
Solutions
What we build for nail salons. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Smart durations
Appointment length worked out from the design, nail length and add-ons like removal or repairs.
Online booking by technician
Clients book the right tech for the right service, with skills and availability matched.
Deposits & cancellation policy
Card deposits through Stripe or Square, automatic forfeits and a policy agreed at booking.
SMS & email reminders
Confirmations, day-before reminders and 'running late?' messages sent through Twilio.
Refill reminders
Infill and rebalance nudges timed from the last visit with a one-tap rebook.
Loyalty rewards
Points, visit stamps, birthday perks and referral rewards on a phone wallet card.
Client cards
Shape, length, products, allergies, patch tests and a photo history of every set.
Custom design quotes
Clients upload inspo, you reply with a price and time and they book straight from the quote.
Group & bridal bookings
Several techs held at once, one deposit and a run sheet for the big day.
Gift vouchers
Digital gift cards sold online, redeemed at the desk and tracked against balances.
Product stock
Gel, acrylic and tips tracked by use with low-stock alerts and supplier reorder lists.
A website that books
Hand-built, quick on mobile, with your gallery and live booking, built to rank for 'nails near me'.
03The systems
The big ones
Your whole salon, on one system.
These are the systems nail salons ask us about most. Each one works on its own and they get properly clever when they're joined up.
Design gallery
Clients book the design. The diary gets the right time.
Your gallery becomes the booking menu. Each design carries its own photos, price and duration, so picking a look books the right slot with the right tech. Custom inspo can be uploaded and quoted before it hits the diary.
- Upload sets straight from your phone
- Price and time on every design
- Filter by shape, length and style
- Clients upload their own inspo
- Inspo photo attached to the booking
- Add-ons like removal, repairs and charms
- Only techs who do that design are shown
- Seasonal and trending collections
- Gallery on your website and booking page
Bookings & deposits
A full Saturday that stays full.
Online booking by tech and service with deposits taken up front. Reminders go out on their own and late cancellations follow your policy. Empty chairs on busy days become rare.
- Bookings by technician and skill
- Card deposits at booking
- Cancellation policy agreed up front
- SMS and email reminders
- Waitlist fills cancelled slots
- Missed call SMS with a booking link
- Group and bridal bookings
- Buffer time for soak-offs and cleaning
- Works alongside Fresha or Timely
Refills & loyalty
Regulars who come back on time.
Refill reminders go out when their nails need it, not when they remember. Points and perks build up automatically so your loyal clients actually feel looked after.
- Refill reminders by service type
- One-tap rebook with their usual tech
- Points per visit or per dollar
- Digital loyalty card in their wallet
- Birthday and anniversary perks
- Refer a friend rewards
- Lapsed client win-back messages
- Rewards redeemed at the desk
Clients & stock
Every client's nails, remembered.
Client cards hold the shape, length, products and allergies for every visit with photos of each set. Product stock drops as you use it so the popular shade never runs out on a Saturday.
- Nail shape and length preferences
- Products and colours used last time
- Allergy and patch test records
- Photo history of every set
- Notes shared across all techs
- Gel and acrylic stock by use
- Low-stock alerts
- Supplier reorder lists
04How it changes
Before and after
A busy Friday, wolloped.
Here's how a Friday design booking could change. Every salon runs differently, so we map yours first.
Before
- Client DMs an inspo photo at 11pm
- You price it by message the next morning
- Booked by phone as a one-hour gel set
- The set runs 40 minutes over
- Next client no-shows with no deposit
- Her refill gets forgotten for six weeks
After
- Client picks the design in the gallery
- Price and time come from the design
- Two hours booked with the right tech
- Deposit paid and reminder sent
- The waitlist fills any cancellation
- Refill reminder lands at three weeks
05Services
Everything under one roof
Software, websites and systems for nail salons.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for nail salons
Built around how your nail salon actually runs: design gallery booking, smart durations and the admin in between, in one system you own.
Websites for nail salons
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Nail salon system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for nail salons
Online booking by technician and deposits & cancellation policy: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Fresha, Timely and Mindbody so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your nail salon, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the booking, payment and marketing tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Fresha
- Timely
- Mindbody
- Kitomba
- Square
- Stripe
- Ezidebit
- Xero
- MYOB
- Mailchimp
- Twilio SMS
- Google Business Profile
- TikTok
- Apple Wallet
- Google Wallet
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your nail salon: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit at the desk on a busy day, watch how bookings, designs and deposits actually happen and work out what's costing you time.
- 02
Archi-tech
We plan it before writing code: your services, designs, durations, techs, deposits, loyalty rules, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the gallery booking or deposits first so you get a win before formal season.
- 04
Look after
We host it, maintain it and keep improving it. When something needs changing you call the people who built it.
08Questions
FAQ
Things nail salons ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can we add our own designs to the gallery?
Yes. Upload your sets from your phone and give each one a price, a duration and the techs who can do it. They show up in the booking straight away.
Can clients send their own inspo photos?
Yes. They upload it while booking or request a quote first. You set the price and time, then they book and pay the deposit from the quote.
We already use Fresha or Timely. Do we have to switch?
No. If your booking platform is doing its job we build around it, adding the gallery, design durations, refill reminders and loyalty on top. If it's holding you back we'll show you what replacing it would involve before anything changes.
Can we take deposits and keep them for no-shows?
Yes. Deposits are taken by card at booking through Stripe or Square and your cancellation policy is agreed before they confirm. Late cancels and no-shows follow your rules automatically.
How do refill reminders work?
Each service has its own rebook window, like three weeks for an infill. The client gets an SMS when it's due with a link to book their usual tech.
How much does a nail salon system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a design gallery or refill reminders can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most nail salons we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a nail salon problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.