Online booking
By stylist, service and level, on your website, Instagram and Google.
Hair salon booking software with deposits & rebooking
Hair salons: full chairs and fewer no-shows. More hair, less admin.
Bookings come in by DM while you've got foils in, a full colour no-shows on Saturday morning and regulars walk out without a next appointment. We build booking systems for hair salons that know a balayage from a fringe trim. They protect your chairs with deposits and fill your book with rebooking prompts. Then we host them and look after them.
Looking for hair salon booking software that actually understands a salon day?
A salon book is harder than it looks. Every stylist works at a different pace. A colour needs processing time where a cut can slot in. A senior charges more than a junior for the same service. Generic booking apps flatten all of that, so your day either runs over or sits half empty. Meanwhile the formulas live in a notebook and the rebooking happens only if someone remembers to ask.
Wollopit builds custom hair salon software around how your salon actually runs. Clients book online at the right length with the right stylist. Big services take a deposit. Every client card holds their formula and photos. Rebooking prompts go out on their own at the right time. We connect the tools you already like, work alongside your salon platform if it's doing its job and host the lot on our own servers.
01The problems
What we hear from hair salons
Does your hair salon have these problems? Here's how we'd fix them.
Most salons we talk to are brilliant at hair and run the front desk on DMs, sticky notes and a stylist's memory. It holds together until the Saturday before Christmas.
- The problemBookings in DMsInstagram messages, texts and missed calls all day while your hands are full of foils.How we fix itOne booking link on Instagram, Google and your website that only shows times each stylist can genuinely do.
- The problemNo-shows on the busiest dayA full head of colour doesn't turn up at 9am and the chair sits empty on a Saturday.How we fix itDeposits or card on file for big services, a clear cancellation policy and confirmation texts they reply to.
- The problemService lengths are wrongA balayage booked as two hours runs into the 11:30 cut and the whole afternoon slides.How we fix itService times set per stylist, with processing gaps so a quick cut fits in while the colour develops.
- The problemClients forget to rebookRegulars leave without a next appointment and slowly drift to the salon down the road.How we fix itOne-tap rebooking at the desk, plus a prompt timed to their service, like six weeks after a regrowth.
- The problemFormulas on scraps of paperColour recipes live in a notebook or one stylist's head. When they leave the recipe goes too.How we fix itClient cards with formula, developer, timing, photos and notes that any stylist can pull up.
- The problemMarketplace fees on your own clientsA booking platform takes a cut of regulars who would have booked with you anyway.How we fix itYour own booking system on your own website, with no per-booking fee on your regulars.
- The problemCancellations leave holesSomeone cancels Friday morning and the gap stays empty while three people wanted in that week.How we fix itA waitlist that texts the next suitable client the moment a gap opens.
- The problemNew colour clients can't startThey turn up without a patch test or a consult and the appointment goes nowhere.How we fix itConsults and patch tests booked first, with intake forms and inspo photos sent before the big day.
- The problemRetail stays on the shelfShampoo and treatments go unsold because nobody remembered to mention them.How we fix itProducts saved to the client card, a follow-up text with what was used and online reorders for pickup.
- The problemCommission worked out by handPay week means a spreadsheet of services, retail and rebooking rates for every stylist.How we fix itCommission and targets calculated automatically, ready for payroll in Xero.
- The problemRunning out of colour mid-serviceThe last tube of a popular shade goes and nobody noticed until a client's in the chair.How we fix itColour stock tracked by usage with reorder alerts before it runs out.
02What we build
Solutions
What we build for hair salons. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Deposits & card on file
No-show protection for colours, extensions and long services.
Smart durations
Service lengths per stylist with processing time built in.
Rebooking prompts
Timed reminders to book again based on the service they had.
Waitlist & gap filler
Cancellations offered to waiting clients by SMS automatically.
Client cards & formulas
Formulas, photos, allergies and preferences for every stylist to see.
Consults & patch tests
Booked before the big service, with intake forms and inspo uploads.
Retail follow-ups
Products recommended after a visit with online reorders for pickup.
Gift vouchers & packages
Digital vouchers, treatment packs and prepaid blow-dry bundles.
Commission & targets
Stylist commission, retail and rebooking rates worked out for payroll.
Colour stock
Usage tracked per service with reorder alerts and supplier lists.
Reviews & socials
Review requests after visits and Google reviews in one inbox.
A website that books
Hand-built, quick on mobile and built to rank for 'hair salon near me'.
03The systems
The big ones
Your whole salon, on one system.
These are the systems salons ask us about most. Each one works on its own. They get properly clever when they're joined up.
Online booking
A book that knows how long a colour really takes.
Every stylist gets their own calendar with their own service times and prices. Processing gaps open up for shorter services, so a cut can slot in while a colour develops. Clients book online and only ever see times that genuinely work.
- Calendars per stylist
- Service lengths set per stylist
- Processing time with bookable gaps
- Junior, senior and director pricing
- Booking link for Instagram and Google
- Multi-service bookings in one go
- Breaks, training days and leave
- Couples and group bookings
- Shared view for the front desk
Deposits & no-shows
Protect the chair before they sit in it.
Big services take a deposit or a card on file when they book. Confirmation texts go out two days ahead and anyone who doesn't reply gets flagged. Late cancellations follow your policy without an awkward conversation at the desk.
- Deposits by service or client
- Card on file for long services
- Your cancellation policy at checkout
- SMS confirmations with replies
- Unconfirmed bookings flagged
- Late cancel and no-show fees
- Deposits applied to the final bill
- Repeat no-shows flagged on the card
Rebooking & retention
Regulars who never drift.
Rebook at the desk in one tap before they leave. If they don't, a prompt goes out at the right time for their service with a link to their stylist's next free times. Lapsed clients get a gentle nudge before they become someone else's regular.
- One-tap rebooking at checkout
- Prompts timed by service
- Links to their stylist's free times
- Waitlist that fills cancellations
- Lapsed client nudges
- Birthday offers
- Rebooking rate per stylist
- SMS and email templates in your branding
Client cards
Every formula, every photo, every client.
Each client card holds their colour formula, developer, timing and before and after photos. Allergies, patch test dates and preferences sit right there too. Any stylist can pick up where the last one left off.
- Colour formulas with history
- Developer and processing times
- Before and after photos
- Patch test dates and results
- Allergy and sensitivity notes
- Consult and intake forms
- Inspo photos uploaded by clients
- Products they use at home
Retail, stock & commission
Sell more product. Pay stylists without a spreadsheet.
Products used in the chair land on the client card with an easy follow-up and online reorders for pickup. Colour stock drops as it's used and tells you when to reorder. Commission and targets work themselves out for each pay run.
- Retail recommendations after visits
- Online product reorders for pickup
- Colour stock tracked by usage
- Low stock and reorder alerts
- Stylist commission on services and retail
- Targets and leaderboards
- Gift vouchers and packages
- Payroll figures to Xero
04How it changes
Before and after
A Saturday book, wolloped.
Here's how a busy Saturday could change. Every salon is different, so we map yours first.
Before
- DMs and missed calls all morning
- A full colour no-shows at 9am
- The balayage runs over into the next cut
- Nobody can find last visit's formula
- The client leaves without rebooking
- Commission sorted on Monday night by hand
After
- Clients book online at the right length
- The deposit protected the slot and the waitlist filled it
- Processing time was built into the book
- The formula is on the client card
- A rebooking prompt goes out at six weeks
- Commission is ready for payroll
05Services
Everything under one roof
Software, websites and systems for hair salons.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for hair salons
Built around how your hair salon actually runs: online booking, deposits & card on file and the admin in between, in one system you own.
Websites for hair salons
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Hair salon system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for hair salons
Smart durations and rebooking prompts: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Fresha, Timely and Kitomba so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your hair salon, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside salon platforms you're happy with or replace the ones holding you back.
- Fresha
- Timely
- Kitomba
- Shortcuts
- Phorest
- Square
- Stripe
- Afterpay
- Xero
- MYOB
- Deputy
- Mailchimp
- Twilio SMS
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your hair salon: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at your front desk and on the floor, then work out where the book, the no-shows and the admin are costing you.
- 02
Archi-tech
We plan it before writing code: your stylists, services, durations, deposits, client cards, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next busy season.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things hair salons ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it store colour formulas?
Yes. Client cards hold formulas, developer, timing, photos, patch tests and preferences for every stylist to see.
Can we take deposits only for big services?
Yes. You choose which services need a deposit or card on file. A trim can book freely while a full colour or extensions take a deposit.
Can it handle processing time?
Yes. Each service can have processing gaps built in, so a shorter appointment can be booked while a colour develops.
We already use Fresha, Timely or Kitomba. Do we have to switch?
No. If your salon platform is doing its job we build around it and add what's missing. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Will it send rebooking reminders on its own?
Yes. Prompts go out at the right time for each service with a link to that stylist's next free times.
How much does a salon booking system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like deposits or rebooking prompts can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most hair salons we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a hair salon problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.