Job capture
Location, vehicle and situation recorded.
Towing dispatch & live tracking software
Towing: dispatch the nearest truck and show the customer where it is. Live tracking, fewer calls.
Calls taken on the road, drivers dispatched by phone and customers ringing to ask where the truck is. We build dispatch and tracking systems for towing businesses.
Looking for towing dispatch software?
Towing is urgent and stressful for customers. We build systems that capture the job, dispatch the nearest truck and send the customer a live tracking link.
Wollopit builds booking systems, stock feeds, quoting tools and websites for towing services around how your workshop or yard actually runs. We connect the systems you already use, replace the ones holding you back and look after the lot on our own servers, so you can get back to the work.
01The problems
What we hear from towing services
Does your towing business have these problems? Here's how we'd fix them.
Most towing services we talk to are juggling the phone, the counter and the workshop at once. It works, right up until three customers want an update at the same time.
- The problemJobs taken on the roadDetails are scribbled while driving.How we fix itOnline and phone job capture with location.
- The problemDispatch by phoneFinding the nearest truck takes calls.How we fix itDispatch by driver location.
- The problemCustomers ring for ETAsStressed customers call repeatedly.How we fix itLive tracking links by text.
- The problemAccount workInsurers and clubs need records.How we fix itAccount job records and reports.
- The problemPaperworkTow authorities are on paper.How we fix itDigital forms and photos.
- The problemInvoicingJobs are invoiced late.How we fix itInvoices from completed jobs.
02What we build
Solutions
What we build for towing services. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Location dispatch
Nearest available driver assigned.
Live tracking
Customers see the truck coming.
Account reporting
Records for insurers and clubs.
Digital paperwork
Forms and photos on the phone.
Fast invoicing
Invoices on completion.
03How it changes
Before and after
A breakdown on the highway, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Customer rings in a panic
- Call around for a driver
- Customer rings for an ETA
- Paperwork later
After
- Location captured
- Nearest driver dispatched
- Tracking link sent
- Forms done on the phone
04Services
Everything under one roof
Software, websites and systems for towing services.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for towing services
Built around how your towing business actually runs: job capture, location dispatch and the admin in between, in one system you own.
Websites for towing services
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Towing business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for towing services
Live tracking and account reporting: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your towing business, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Square
- Carsales
- Gumtree
- Facebook Marketplace
- Google Business Profile
- Twilio SMS
- Google Calendar
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your towing business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things towing services ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it handle insurer and roadside club jobs?
Yes. Account jobs can carry their reference numbers and report back in the format they need.
How much does it cost?
It depends on what you need, so we quote up front once we understand your towing business. No surprise invoices, no lock-in and you own what we build.
Can you work with our existing workshop or dealer software?
Usually, yes. We build around what's working and connect it to your website, bookings and accounts. If something is holding you back we'll show you the options before anything changes.
Can customers get text updates?
Yes. Booking confirmations, progress updates, quotes to approve and 'ready to collect' messages can all go out by SMS automatically.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most towing services we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a towing business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.