Online unit rentals
A live unit map with sizes, prices, specials and availability. Customers reserve or rent and pay in a few taps.
Storage unit software: online rentals, contracts & billing
Storage: rent a unit online, move in today. Fewer phone calls, more full units.
Units booked by phone, agreements signed on a clipboard, gate codes typed in by hand and arrears chased whenever someone gets a spare minute. We build online rental, billing and access systems for storage businesses that all talk to each other, then we host them and look after them.
Looking for storage unit software that rents, bills and opens the gate on its own?
A storage business looks simple from the street: a fence, a gate and rows of roller doors. Behind the counter it's a landlord, a debt collector, a security desk and a retail shop rolled into one. Most sites run a storage management system for the units, a separate gate access system, a payment provider, Xero and a pile of paper agreements. Then someone joins it all up by hand every day.
Wollopit builds custom storage software around how your sites actually run. Customers see real sizes, prices and availability on your website, pick a unit, sign online and pay. Their gate code turns up by SMS. Billing runs itself, arrears follow your rules and access is suspended when it should be. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from storage businesses
Does your storage business have these problems? Here's how we'd fix them.
Most storage operators we talk to have good sites and loyal tenants. The trouble is the hours spent on the phone, at the counter and in the bank statement keeping it all ticking.
- The problemEvery rental starts with a phone callPeople want a 3x3 at 8pm on a Sunday. The office is shut so they ring the place up the road on Monday.How we fix itA live unit map on your website with sizes, prices and availability. Customers pick a unit, pay and book a move-in time without ringing.
- The problemWhich size do I need?Half the calls are people guessing between a 2x3 and a 3x3, then turning up with a three-bedroom house.How we fix itA size guide showing what actually fits, from a one-bedroom flat to a boat on a trailer. A quick 'what are you storing' quiz suggests the right unit.
- The problemMove-ins stuck at the counterLicence photocopied, a ten-page agreement signed on a clipboard and a queue of trailers out the front on Saturday morning.How we fix itAgreements signed online before they arrive, ID uploaded and checked, gate code sent by SMS. They drive straight in.
- The problemBilling chased by handDirect debits set up one by one, card details on paper forms and someone ticking payments off a bank statement.How we fix itRecurring billing by card or direct debit with automatic receipts, failed-payment retries and payments reconciled into Xero or MYOB.
- The problemArrears that drag on for monthsNobody wants to make the awkward call so a unit sits three months behind with the gate code still working.How we fix itStaged reminders by email and SMS, late fees applied to your rules, access suspended automatically and overlock tasks sent to staff.
- The problemDefaulted units handled from an inboxWhen a tenant goes quiet the notices, dates and photos live in someone's email. One missed step can cost you.How we fix itA default workflow that follows your agreement, with notice templates, dated records, inventory photos and every step logged.
- The problemGate codes on a separate systemCodes typed into the access software by hand, ex-tenants still getting in and nobody knows who was on site last Tuesday.How we fix itCodes issued at move-in and revoked at move-out or in arrears, with entry logs tied to each customer account.
- The problemWaitlists on a sticky notePopular sizes and caravan bays sell out. By the time one frees up the people who asked are long forgotten.How we fix itA waitlist by size and site that offers the unit automatically the moment a move-out is booked.
- The problemRate reviews nobody gets toLong-term tenants are still on years-old prices because writing the letters and updating every account takes a week.How we fix itRate reviews for selected tenants with notice letters sent on schedule and new prices applied on the right date.
- The problemMoving supplies sold at the counter onlyBoxes, tape and padlocks sit on a shelf when customers would happily add them while they book.How we fix itBoxes, locks and contents cover added at checkout, packed and waiting at the office on move-in day.
- The problemLock checks on a clipboardWalk-arounds on paper, overlocks missed and the system says a unit's empty when someone's still in it.How we fix itA site audit app on staff phones with unit-by-unit checks, photos and mismatches flagged against your bookings.
- The problemBusiness tenants with five unitsTradies and online sellers get five invoices, can't share access with staff and want deliveries signed for.How we fix itBusiness accounts with one combined invoice, multiple authorised users and a delivery acceptance log.
02What we build
Solutions
What we build for storage businesses. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Size guide & quiz
Photos, dimensions and 'what fits' examples, plus a quick quiz that recommends the right unit.
Online agreements & ID
Storage agreements signed on a phone, ID uploaded, alternate contacts captured and everything filed to the account.
Recurring billing
Monthly or four-weekly charges by card or direct debit, prorated first months, retries and receipts.
Arrears & overlock workflow
Staged reminders, late fees, access suspension and overlock tasks that follow your rules every time.
Default records
Notice templates, dated steps, inventory photos and a full history for every defaulted unit.
Gate access integration
Codes or app access issued on move-in, suspended in arrears and revoked on move-out, with entry logs.
Customer portal
Tenants update cards, download invoices, give move-out notice, add users and book a trailer.
Waitlists & reservations
Hold a unit with a deposit or join a waitlist that offers the next one automatically.
Moving supplies & contents cover
Boxes, locks, tape and contents cover added at checkout and ready at the office.
Trailer & move-in bookings
Book the free move-in trailer or a loading bay time slot so Saturday doesn't turn into a traffic jam.
Site audit app
Lock checks, vacant unit walks, damage photos and maintenance jobs on staff phones.
Multi-site dashboard
Occupancy, revenue, arrears and move-ins across every site on one screen.
Vehicle, boat & caravan bays
Bay sizes, lengths, power and covered or open options, rented the same way as units.
A website that rents
Hand-built, quick on mobile and built to rank for 'storage near me' and your suburb.
03The systems
The big ones
Your whole storage site, on one system.
These are the systems storage operators ask us about most. Each one works on its own and they get properly clever when they're joined up.
Online rentals
Pick a unit, pay and it's yours.
Your website shows real units with real availability, not a 'call for prices' page. Customers compare sizes, see what fits, pick a unit and pay their first month while they're still thinking about it.
- Live availability by size and site
- Unit map or simple size list
- Size guide with 'what fits' examples
- What are you storing quiz
- Specials like first month half price
- Reserve with a deposit or rent outright
- Prorated first-month billing
- Moving supplies and contents cover at checkout
- Move-in time slot booking
- Enquiries followed up automatically
Contracts & move-in
Signed, checked and through the gate.
The agreement is signed on a phone before the customer leaves home. ID, alternate contacts and contents cover are sorted online, then the gate code arrives by SMS so move-in day is just unloading.
- Storage agreements signed online
- ID upload and checks
- Alternate contact details captured
- Contents cover declarations
- Prohibited goods acknowledgement
- Gate code sent by SMS and email
- Move-in checklist for staff
- Unit photo on move-in
- Everything filed to the account
- Saturday move-in schedule
Billing & arrears
Rent that collects itself. Arrears that don't drag on.
Recurring billing runs by card or direct debit with retries when a payment fails. If a tenant falls behind your rules take over: reminders, late fees, access suspension and overlock tasks, all logged against the account.
- Card and direct debit billing
- Monthly or four-weekly cycles
- Automatic receipts and invoices
- Failed-payment retries
- Staged email and SMS reminders
- Late fees to your rules
- Access suspended automatically
- Overlock tasks sent to staff
- Default workflow with dated records
- Payments reconciled into Xero or MYOB
Gate access & site
The gate knows who's paid.
Access is tied to the account, not a list someone updates by hand. Codes are issued on move-in, suspended in arrears and revoked on move-out, while staff run lock checks and audits from their phones.
- Codes issued on move-in
- Suspended in arrears, restored on payment
- Revoked on move-out
- Entry logs per customer
- Access hours by customer type
- Lock check app for staff
- Vacant unit audits with photos
- Mismatches flagged against bookings
- Maintenance jobs and damage reports
- Works with your existing gate system
Customer portal & reporting
Tenants sort themselves out. You see every site.
Tenants log in to update cards, grab invoices, add users and give move-out notice without ringing. You get occupancy, revenue, arrears and waitlists across every site on one dashboard.
- Update card or bank details
- Download invoices and statements
- Add authorised users
- Give move-out notice online
- Business accounts with combined invoices
- Waitlist offers sent automatically
- Rate reviews with notice letters
- Occupancy by size and site
- Revenue and arrears trends
- Move-ins and move-outs per week
04How it changes
Before and after
A Saturday move-in, wolloped.
Here's how a busy Saturday move-in could change. Every storage business is different, so we map yours first.
Before
- Customer rings Friday to ask what size they need
- Unit held on a sticky note at the counter
- Licence photocopied and agreement signed on a clipboard
- Card details taken on a paper form
- Gate code typed into the access system by hand
- Boxes and a padlock sold at the counter while the trailer waits
After
- Customer used the size quiz on Thursday night
- Picked Unit 42 online and paid the first month
- Agreement signed and ID uploaded from the couch
- Recurring billing set up at checkout
- Gate code arrived by SMS
- Boxes and lock packed and waiting at the office
05Services
Everything under one roof
Software, websites and systems for storage businesses.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for storage businesses
Built around how your storage business actually runs: online unit rentals, size guide & quiz and the admin in between, in one system you own.
Websites for storage businesses
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Storage business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for storage businesses
Online agreements & ID and recurring billing: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect StorMan, Storable Edge and SiteLink so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your storage business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the storage platforms, gate systems and accounting tools you rely on. If one is holding you back we'll show you what replacing it would involve.
- StorMan
- Storable Edge
- SiteLink
- Storeganise
- PTI Security Systems
- Nokē Smart Entry
- Xero
- MYOB
- Stripe
- Ezidebit
- GoCardless
- DocuSign
- Google Business Profile
- Google Maps
- Mailchimp
- MessageMedia
- Microsoft 365
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your storage business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time at the counter, on the site walk and in the back office, then work out where the hours are really going.
- 02
Archi-tech
We plan it before writing code: your units, sites, agreements, billing rules, gate access, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually online rentals or billing first, so you get a win before the next busy weekend.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things storage businesses ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it integrate with our gate access?
Often, yes. Most modern gate and smart lock systems can be connected so codes are issued on move-in, suspended in arrears and revoked on move-out. We check yours early in the planning.
We already use StorMan or another storage system. Do we have to switch?
No. If your storage management system is doing its job we build around it: online rentals, agreements, the customer portal and the website on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can customers really rent and move in without coming to the office?
Yes. They pick a unit, sign the agreement, upload ID and pay online, then get their gate code by SMS. You decide which steps need a staff check before the code goes out.
Can it handle arrears and defaulted units?
Yes. Reminders, late fees, access suspension and overlock tasks follow the rules you set. The default process is logged step by step with notices, dates and photos. We'd suggest your lawyer checks the agreement and notice wording for your state.
Do you handle caravan, boat and vehicle storage?
Yes. Bays can be set up by length, power and covered or open options, then rented and billed the same way as units.
Can it run more than one site?
Yes. Each site has its own units, pricing and gate system, with one dashboard showing occupancy, revenue and arrears across all of them.
How much does a storage system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online rentals or a size guide can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most storage businesses we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a storage business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.