Online rental checkout
Pick a unit, choose a move-in date, sign, pay and get the gate code. Works on a phone in a removal truck.
Self storage software: online rentals, gate codes & billing
Self storage: rent online, get the gate code, move in. Contactless rentals, Sunday included.
Customers ring all day asking what a 3x3 costs, contracts get signed on paper at the counter, gate codes are typed in by hand and someone spends the first week of every month chasing declined cards. We build online rental, access and billing systems for self storage facilities that run day and night, then we host them and look after them.
Looking for self storage software that rents units online and issues gate codes?
Self storage customers usually need space now. They're mid-move, mid-reno or mid-breakup and they're searching on a Saturday night. If your website says 'call for a quote' and the office shut at 4pm, they rent from the place down the road that lets them book online. Then there's everything after the rental: the agreement, the ID, the storage protection, the gate code, the monthly billing and the awkward chase when the card bounces.
Wollopit builds custom self storage software around how your facility actually runs. Live prices and availability on your website, a checkout that signs the agreement and takes payment, gate codes issued automatically and access that switches off when an account goes overdue and back on when it's paid. We work alongside Storman, SiteLink or whatever you run today, connect your gate system where it supports integration and look after the lot on our own servers.
01The problems
What we hear from self storage facilities
Does your self storage facility have these problems? Here's how we'd fix them.
Most facilities we talk to have great units and a tidy site. The admin is what's leaking: phone calls, paper and gate codes on sticky notes.
- The problemThe phone rings for prices all daySame questions on repeat: how much is a 3x3, have you got a 6x3 free, do you take cash. The manager can't get out to walk the site.How we fix itLive prices and availability on your website by unit size, with specials shown and the 'rent now' button right next to them.
- The problemNobody knows what size they needCustomers guess, rent too small and move units a week later. Or they ring to ask how many boxes fit in a 2x1.How we fix itA size guide that says what fits: a one-bedroom flat, a three-bedroom house, a ute load. It recommends the right unit and links straight to it.
- The problemAfter-hours renters go elsewhereSomeone needs a unit Sunday arvo for a Monday settlement. The office is shut so they book with a competitor that takes bookings online.How we fix it24/7 online rentals. Pick a unit, sign, pay and get access without anyone in the office.
- The problemPaper contracts and photocopied IDAgreements printed, signed at the counter, ID photocopied and filed. Move-ins take twenty minutes and the filing cabinet keeps growing.How we fix itOnline storage agreements with ID upload and e-signature. Everything's stored against the tenant and findable in seconds.
- The problemGate codes issued by handStaff type a PIN into the gate software, write it on a card and hope it was entered right. Wrong codes mean a call from the gate at 7am.How we fix itCodes created automatically on move-in and sent by SMS and email, pushed to your access system where it supports integration.
- The problemStorage protection explained at the deskCover options explained over and over, forms filled in by hand and half the tenants never decide.How we fix itProtection options chosen at checkout with clear cover levels, added to the monthly bill and the paperwork emailed straight away.
- The problemChasing rent every monthDeclined cards, expired direct debits and a spreadsheet of who owes what. The first week of the month disappears.How we fix itRecurring billing by card or direct debit with automatic retries, reminders by SMS and email and a link to update card details.
- The problemOverdue tenants still get through the gateSomeone's three months behind and still coming and going because nobody remembered to lock their code.How we fix itOverdue rules that suspend access on the day you set and restore it the moment they pay, with default notices sent in line with your storage agreement.
- The problemThe unit map is a printoutWhich units are vacant, reserved, overlocked or need a clean lives on a highlighted printout pinned to the office wall.How we fix itA live unit map on any screen showing vacant, occupied, reserved, overdue and overlocked units, colour coded.
- The problemMove-outs are messyNotice given over the phone, the final bill's wrong and nobody checked the unit was swept and empty before the next tenant arrived.How we fix itOnline move-out notice, a correct final bill and a unit check on a phone so the next renter gets a clean unit.
- The problemRates haven't moved since 2019New customers pay this year's prices while long-term tenants sit on rates from years ago because rate reviews are a pain.How we fix itRate reviews by unit, size or tenure with notice letters sent on schedule and new rates applied on the right date.
- The problemBoxes and trailer hire on a clipboardPacking supplies sold at the counter only and the free trailer booked on a paper calendar. Two people turn up for it on Saturday.How we fix itBoxes and packing gear added at checkout or sold online, with trailer and truck bookings on a shared calendar.
02What we build
Solutions
What we build for self storage facilities. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Live prices & availability
Unit sizes, prices, specials and what's free right now, pulled live so the website is never wrong.
Size guide
Tell it what you're storing and it recommends the unit, with pictures of what actually fits.
Storage agreements & ID
Your agreement signed online with ID upload, alternate contact details and terms stored against the tenant.
Gate code automation
PINs created on move-in, sent by SMS and email and pushed to your access system where it supports integration.
Storage protection options
Cover levels chosen at checkout, added to the monthly bill and the paperwork emailed automatically.
Recurring billing
Card and direct debit billing with automatic retries, receipts and a self-serve link to update card details.
Overdue & access rules
Reminders, late fees, access suspended and restored automatically and default notices sent on your timeline.
Live unit map
Every unit colour coded by status on any screen, from vacant and reserved to overdue and overlocked.
Tenant portal
Tenants pay, update details, download invoices, transfer units and give move-out notice without ringing the office.
Move-outs & unit checks
Online notice, final bills done properly and a clean-and-check list on a staff phone before re-renting.
Rate reviews
Plan rate changes by size or tenure, send notice letters on schedule and apply new rates on the right date.
Box shop & trailer hire
Boxes, tape and locks sold online or at checkout, with trailer and truck bookings on one calendar.
Caravan, boat & business storage
Bays for caravans, boats and vehicles plus business accounts with multiple units and one invoice.
A website that rents units
Hand-built, quick on mobile, with live prices and online rentals, built to rank for 'storage near me' and your suburb.
03The systems
The big ones
Your whole facility, on one system.
These are the systems self storage facilities ask us about most. Each one works on its own and they get properly clever when they're joined up.
Online rentals
Rented, signed and paid before the office opens.
Customers see live prices and availability, pick a unit and move in on their own schedule. The agreement, ID, storage protection and first payment all happen in one checkout. The unit is marked occupied the second it's done.
- Live prices and availability by size
- Size guide that recommends a unit
- Move-in date and reservations
- Online agreement with e-signature
- ID upload and alternate contacts
- Storage protection at checkout
- Boxes and locks as add-ons
- First month and deposit taken online
- Specials and promo codes
- Confirmation by SMS and email
Gate codes & access
The code arrives before they hit the gate.
Every new tenant gets a PIN automatically, sent to their phone and pushed to your gate system where it supports integration. Access follows the account, so codes switch off when someone moves out or falls behind and back on when they pay.
- PINs created on move-in
- Codes sent by SMS and email
- Pushed to supported access systems
- Access hours per tenant or unit
- Extra codes for family or staff
- Suspended automatically when overdue
- Restored the moment they pay
- Cancelled on move-out
- Gate activity next to each tenant
- Staff override from a phone
Billing & overdue
Rent that collects itself.
Card and direct debit billing runs on its own with retries and reminders when something fails. Overdue accounts move through the steps you set, from friendly SMS to late fees to access suspended and default notices in line with your storage agreement.
- Card and direct debit billing
- Automatic failed-payment retries
- Update-your-card links by SMS
- Late fees on your schedule
- Reminder steps you control
- Default notices from your templates
- Overlock list for staff
- Payments synced to Xero or MYOB
- Prepay discounts for long stays
- Aged debtors at a glance
Unit map & occupancy
Every unit, at a glance.
A live map of your facility showing what's vacant, reserved, occupied, overdue or overlocked. Occupancy by size tells you where to run a special and where there's room to lift the rate.
- Colour-coded live unit map
- Vacant, reserved and occupied
- Overdue and overlocked flags
- Needs-a-clean status after move-out
- Occupancy by unit size
- Revenue per square metre
- Rate review planning by size
- Notice letters sent on schedule
- Multi-site view for groups
- Works on any office screen or phone
Tenant portal
Tenants sort themselves out.
A login where tenants pay, update their card, download invoices, add a contact, transfer to a bigger unit or give move-out notice. Fewer calls for you and no waiting till Monday for them.
- Pay or update card details
- Invoices and receipts to download
- Change contact details
- Add authorised users
- Upsize or downsize units
- Online move-out notice
- Trailer and truck bookings
- Buy boxes and packing gear
- Business accounts with many units
- Messages straight to the office
04How it changes
Before and after
A Sunday move, wolloped.
Here's how a weekend rental could change. Every facility is different, so we map yours first.
Before
- Customer searches on Sunday and finds 'call for a quote'
- The office is shut so nobody answers
- They rent from the place down the road
- If they wait, the contract is signed Monday on paper
- ID is photocopied and filed
- A staff member types the gate code in by hand
After
- Customer sees live prices and a free 3x3
- The size guide confirms it fits a two-bedroom flat
- They sign the agreement and upload ID on their phone
- Storage protection and boxes added at checkout
- Gate code arrives by SMS a minute later
- They move in that afternoon and you find out Monday
05Services
Everything under one roof
Software, websites and systems for self storage facilities.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for self storage facilities
Built around how your self storage facility actually runs: online rental checkout, live prices & availability and the admin in between, in one system you own.
Websites for self storage facilities
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Self storage facility system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for self storage facilities
Size guide and storage agreements & ID: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Storman, SiteLink and storEDGE so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your self storage facility, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside storage platforms you're happy with or replace the ones holding you back.
- Storman
- SiteLink
- storEDGE
- PTI Security Systems
- Nokē Smart Entry
- DoorKing
- Xero
- MYOB
- Stripe
- Ezidebit
- GoCardless
- DocuSign
- Square
- Google Business Profile
- Google Maps
- Mailchimp
- Microsoft 365
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your self storage facility: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in your office, at the gate and on the phones, then work out where the rentals and the hours are leaking.
- 02
Archi-tech
We plan it before writing code: your units, pricing, agreements, gate system, billing, overdue steps, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually online rentals or gate codes first, so you get a win before the next busy weekend.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things self storage facilities ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Does it work with our gate system?
Often, yes. We connect to access systems that support integration so codes are created, suspended and restored automatically. If yours doesn't, we'll show you the options before anything changes.
We already use Storman or SiteLink. Do we have to switch?
No. If your storage software is doing its job we build around it: the online rentals, size guide, tenant portal and website on top. If it's holding you back we'll show you what replacing it would involve first.
Can customers really rent without coming into the office?
Yes. They pick a unit, sign your agreement online, upload ID, pay and get their gate code. You decide which units can be rented online and what checks happen before access is given.
Can it lock out overdue tenants automatically?
Yes. You set the steps and the timing. Reminders go out, late fees apply, access is suspended on the day you choose and restored as soon as they pay. Default notices follow your storage agreement.
Can tenants choose storage protection online?
Yes. Cover options are shown at checkout, added to the monthly bill and the paperwork is emailed straight away. We set it up around the protection product you already offer.
Can it handle caravan, boat and vehicle storage?
Yes. Bays and hardstand spaces work just like units, with their own sizes, prices and access rules. Business accounts can hold several units on one invoice.
How much does a self storage system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like live prices on your website or a size guide can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most self storage facilities we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a self storage facility problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.