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Skate park software: session passes, waivers & coaching

Skate parks: sessions, waivers and lessons sorted online. Less desk time, more skating.

Parents queue at the desk to sign paper waivers, sessions get paid in cash, lessons are booked over Instagram DMs and the Saturday morning session is wall to wall. We build session pass, waiver, coaching, membership and party systems for skate parks that all talk to each other. Then we host them and look after them.

Looking for skate park software that handles sessions, waivers and coaching?

An indoor skate park is a few businesses under one roof: a session venue, a coaching school, a party venue, a hire counter and a pro shop. Most parks run the lot off a POS, a box of paper waivers, a coach's Instagram inbox and a whiteboard of who's in. On a school holiday morning that turns into a queue out the door while the ramps sit half empty.

Wollopit builds custom skate park software around how your park actually runs. Parents sign waivers once online and they're good until they lapse. Sessions sell themselves with live spots left. Coaches see their lessons and riders on their phone. Members scan in with a QR code. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers, so you can get back to the ramps.

01The problems

What we hear from skate parks

Does your skate park have these problems? Here's how we'd fix them.

Most skate parks we talk to have a great crew, great ramps and a front desk that's drowning in clipboards, cash and DMs. It holds together until the first week of school holidays.

  • The problemThe waiver queue at the deskEvery new kid means a parent filling in a clipboard waiver while the line backs up past the hire helmets.
    How we fix itWaivers signed online before they arrive. Guardians sign for minors and the desk just scans a QR code.
  • The problemPaper waivers you can't findA rider takes a slam and you're digging through a box of forms to see if their waiver even exists.
    How we fix itEvery waiver stored and searchable by rider, with signature, date and version, plus reminders when one lapses.
  • The problemSessions paid in cashCash and card at the counter, no record of who skated which session and the takings never quite match.
    How we fix itSession passes bought online or at the desk, every entry logged and the day's takings flowing into Xero.
  • The problemSessions packed to the railsSchool holiday mornings are wall to wall. Beginners get spooked and the experienced riders get frustrated.
    How we fix itCapacity limits per session, live spots left on the website and separate beginner, scooter and BMX sessions.
  • The problemLessons booked by DMParents message the coach on Instagram, the desk never hears about it and two kids turn up for the same slot.
    How we fix itOnline lesson booking against real coach availability, paid up front with SMS reminders.
  • The problemCoaching programs on a spreadsheetTerm programs, weekly squads and progress notes live in a spreadsheet only one coach can open.
    How we fix itTerm enrolments with skill levels, progress notes per rider and updates parents can actually see.
  • The problemMemberships run by handMembers on a list behind the counter, cards charged one at a time and nobody knows who's lapsed.
    How we fix itMemberships and multi-visit passes that bill themselves, with a QR member card and automatic renewals.
  • The problemParties booked by phoneBirthday enquiries come in by phone, Facebook and email. The deposit gets forgotten and two parties land on the same Saturday.
    How we fix itParty packages booked online with deposits, guest numbers and add-ons, plus waivers sent to every guest's parent.
  • The problemHire gear on trustHelmets, pads and boards handed out with no record of who has what or which ones are worn out.
    How we fix itHire gear added to the pass at checkout, sizes tracked and returns ticked off at the desk.
  • The problemCoach checks nobody's trackingCoaches swap shifts by text and nobody's sure whose Working with Children Check expires next month.
    How we fix itCoach rosters on their phones with Working with Children Check and first aid expiry alerts before they lapse.
  • The problemIncidents on scrap paperA rider stacks it, someone writes it on the back of a receipt and it never gets followed up.
    How we fix itIncident reports logged on a phone in minutes, linked to the rider's waiver and parent contact details.
02What we build

Solutions

What we build for skate parks. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Online waivers

Guardians sign for minors, waivers last until they lapse and the desk scans a QR code to check riders in.

02

Session passes

Casual sessions, multi-visit passes and gift cards bought online or at the counter, with every entry logged.

03

Session timetable & capacity

Beginner, scooter, BMX, adults-only and girls' sessions with capacity limits and live spots left.

04

Lesson bookings

Private and group lessons booked against real coach availability, paid up front with SMS reminders.

05

Coaching programs & progress

Term programs and squads with skill levels, progress notes and updates sent to parents.

06

Memberships

Monthly or annual memberships that bill themselves, with a QR member card and failed-payment retries.

07

Party packages

Birthday parties booked online with deposits, guest lists, add-ons and waivers sent to every guest.

08

School holiday programs

Day and half-day camps with enrolments, medical notes, sign-in and sign-out and spots left on the website.

09

Comps & jams

Entries by division and age group, heat lists, scoring sheets and results posted to the website.

10

Hire gear

Helmets, pads, boards and scooters added at checkout, sizes tracked and returns checked off.

11

Pro shop & gift cards

Decks, wheels and merch online and at the counter, with stock synced to your POS.

12

Coach rosters & compliance

Rosters on staff phones, shift swaps, Working with Children Check and first aid expiry alerts.

13

Incident reports

Slams and injuries logged on a phone, linked to the rider's waiver and parent contact.

14

A website that drops in

Hand-built, quick on mobile, with the live session timetable and party bookings, built to rank for 'skate park near me'.

03The systems

The big ones

Your whole skate park, on one system.

These are the systems skate parks ask us about most. Each one works on its own and they get properly clever when they're joined up.

Waivers & check-in

Sign once at home. Scan in at the door.

Parents sign the waiver online before they leave the house, for every kid in the family. At the desk you scan a QR code and you know straight away whether they're covered, how old they are and who to call.

  • Online waivers on any phone
  • Guardians sign for minors
  • One waiver for the whole family
  • Expiry dates and renewal reminders
  • Waiver versions kept on record
  • QR check-in at the desk
  • Medical notes and emergency contacts
  • Search any rider in seconds
  • Linked to incident reports

Session passes & capacity

Sessions that sell themselves and never overflow.

Your timetable becomes the booking system. Riders pick a session, pay online and see how many spots are left, so the ramps stay busy without turning into a pinball machine.

  • Casual passes and multi-visit packs
  • Beginner, scooter, BMX and adults sessions
  • Capacity limits per session
  • Live spots left on the website
  • Hire gear added at checkout
  • Walk-ins sold at the desk
  • Gift cards and vouchers
  • Takings flow into Xero
  • Busy session reports

Coaching & lessons

Lessons out of the DMs and onto the calendar.

Private lessons, group classes and term programs all booked against each coach's real availability. Coaches see their day on their phone and parents get progress notes instead of a shrug at pickup.

  • Private and group lesson booking
  • Coach availability and calendars
  • Paid up front online
  • Term programs and squads
  • Skill levels and progress notes
  • Updates sent to parents
  • SMS reminders and waitlists
  • Coach pay reports
  • Synced to Google Calendar

Memberships

Regulars who scan in and keep coming back.

Memberships and passes that bill themselves and a member card that lives in their phone. You can see who's active, who's lapsed and who hasn't skated in a month.

  • Monthly and annual memberships
  • Automatic billing and card retries
  • QR member card in their wallet
  • Family memberships
  • Pause for injury or holidays
  • Member discounts on hire and shop
  • Member-only sessions
  • Lapsed member reminders

Parties & holiday programs

Birthdays and holiday camps booked while you sleep.

Party packages with deposits and add-ons booked straight from your website. Every guest's parent gets the waiver link before the day. School holiday camps fill themselves with enrolments, medical notes and sign-out in one place.

  • Party packages booked online
  • Deposits and balance reminders
  • Guest numbers and add-ons
  • Waiver links sent to every guest
  • Party room and coach allocation
  • Holiday camp enrolments
  • Medical notes and allergies
  • Sign-in and sign-out by parent
  • Run sheets for staff
04How it changes

Before and after

A school holiday session, wolloped.

Here's how a school holiday morning could change. Every park is different, so we map yours first.

Before

  1. Queue out the door before you've even opened
  2. Parents filling in clipboard waivers one by one
  3. Cash and card for every session at the counter
  4. A coach checking Instagram for who's booked a lesson
  5. The 9am session is packed and beginners bail
  6. Hire helmets handed out with no record

After

  1. Most riders booked and paid the night before
  2. Waivers already signed at home
  3. The desk scans QR codes and waves them through
  4. Lessons sitting on the coach's phone calendar
  5. Session capped at 50 with spots left on the website
  6. Hire gear logged against each pass
05Services

Everything under one roof

Software, websites and systems for skate parks.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for skate parks

Built around how your skate park actually runs: online waivers, session passes and the admin in between, in one system you own.

Websites for skate parks

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Skate park system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for skate parks

Session timetable & capacity and lesson bookings: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Square, Lightspeed and Shopify so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your skate park, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.

  • Square
  • Lightspeed
  • Shopify
  • Stripe
  • Xero
  • MYOB
  • Mailchimp
  • Twilio SMS
  • Google Calendar
  • Google Maps
  • Google Business Profile
  • Instagram
  • Facebook
  • TikTok
  • YouTube
  • Deputy
  • Humanitix
  • Microsoft 365
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your skate park: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time at the desk, on the deck and with your coaches, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your sessions, waivers, coaching, members, parties, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually waivers or session passes first, so you get a win before the next school holidays.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things skate parks ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can parents sign waivers for their kids online?

Yes. Guardians sign for minors online and one parent can cover every kid in the family. The waiver is stored against each rider and the desk sees it the moment they scan in.

How long does a waiver last?

As long as you want it to. Set it to a year or another period that suits your insurer. Riders get a reminder to re-sign before it lapses.

Can we cap the number of riders in a session?

Yes. Every session gets its own capacity. Online sales stop when it's full, the desk sees spots left and you can run a waitlist.

Can coaches manage their own lessons?

Yes. Each coach sets their availability and sees their bookings on their phone. Parents book and pay online so nothing gets lost in the DMs.

Do we need to replace our POS?

No. If Square, Lightspeed or your current POS is working, we build around it so sessions, hire and shop sales stay in sync. If something's holding you back, we'll show you what replacing it would involve first.

How much does a skate park system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online waivers or session passes can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most skate parks we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a skate park problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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