Fit finder
Customers enter their size in a brand they know and get the right size in yours, with notes on width and fit.
Shoe store software: size finders, stock & click and collect
Shoe stores: the right size, in stock, near you. Fit first, returns last.
A customer is a 9 in one brand and a 10 in another. The size they want is sitting at your other store. Back-to-school week has a queue out the door. We build fit finders, multi-store stock, click and collect and fitting bookings for independent shoe stores, then we host them and look after them.
Looking for shoe store software that gets the size right and finds the stock?
A shoe store lives and dies on sizes. Every style comes in a full size run with half sizes and widths, so one shoe is really twenty SKUs. One brand runs small. Another runs narrow. Customers know their size in one label and guess the rest. Then the size they want is at your other store, so staff ring around, customers wait and online orders come back in the post as wrong-size returns.
Wollopit builds custom shoe store software around how your stores actually run. A fit finder that turns a customer's size in one brand into the right size in another. Live stock by size across every store and the website. Click and collect from the store they pick. Kids' size reminders and back-to-school fitting bookings. We connect to the POS and online shop you already use, fill the gaps and look after the lot on our own servers.
01The problems
What we hear from shoe stores
Does your shoe store have these problems? Here's how we'd fix them.
Most shoe stores we talk to have great fitters and loyal locals. The trouble is the size grid, the second store and the school holidays.
- The problemSizing varies by brandA customer is an 8 in one runner and an 8.5 in another, so online orders are a coin flip.How we fix itA fit finder that maps their known size in one brand to the right size in the style they're looking at, with notes like 'runs small'.
- The problemRinging round the other storesThe size they want isn't here, so staff ring the other shop while the customer stands there waiting.How we fix itLive stock by style, colour, size and width across every store on the POS screen and staff phones.
- The problemWrong-size returnsOnline orders come back in the post because the fit wasn't what they expected.How we fix itFit notes on every product, true-to-size ratings and a size check before checkout. Return reasons tracked by brand.
- The problemClick and collect is messyWeb orders get picked from whichever store is handy. The customer turns up at the other one and nobody's sure who has the pair.How we fix itClick and collect by store, with stock reserved at the store they choose and an SMS when it's ready.
- The problemKids grow out of shoes fastParents come back when the toes are poking through. If they come back at all.How we fix itKids' fit records with size reminders sent a few months after each fitting.
- The problemBack-to-school chaosThe last week of January is a queue out the door and families give up and walk out.How we fix itBookable fitting appointments with time slots, staff assigned and reminders by SMS.
- The problemSize runs that don't add upThere's a wall of 6s and 11s left while the middle sizes sold out in a week.How we fix itSell-through by size for every style so next season's order matches the size curve you actually sell.
- The problemTransfers on scraps of paperPairs move between shops on a handwritten note and the counts drift further every month.How we fix itInter-store transfers logged in the system, with a pick list and a scan at each end.
- The problemWebsite stock is wrongThe website says the size is in stock. The shelf says otherwise.How we fix itWebsite stock synced live from the POS by size, so sold-out sizes disappear straight away.
- The problemSpecialist fittings lost on paperOrthotic notes, width needs and foot measurements live on cards in a drawer at one store.How we fix itA customer fit profile with measurements, width, past purchases and notes any store can see.
- The problemRestock questions with no answer'Will the 9 come back in?' gets a shrug and they buy it somewhere else.How we fix itBack-in-stock alerts by size, so they get a text the moment their size lands.
02What we build
Solutions
What we build for shoe stores. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Multi-store stock
Every style by size and width across your stores and the warehouse, on the POS, staff phones and website.
Click & collect by store
Customers reserve a size at the store they pick, with an SMS when it's held and ready.
Fit notes & reviews
'Runs small', 'wide toe box' and true-to-size ratings right where people choose a size.
Kids' size reminders
A fit record for each child and a friendly nudge when it's probably time for the next size up.
Fitting bookings
Back-to-school, running and specialist fittings booked in time slots with staff and SMS reminders.
Customer fit profiles
Foot measurements, width, orthotic notes and purchase history shared across every store.
Back-in-stock alerts
Customers subscribe to their size and get a text or email when it arrives.
Stock transfers
Move pairs between stores with pick lists, scans and live counts at both ends.
Size curve reports
Sell-through by size, width and brand so the next order matches what actually sells.
Online shop
Size grids that work, Afterpay at checkout, shipping labels and orders all in one place.
Returns & exchanges
Online returns swapped for the right size in store or by post, with reasons tracked by brand.
A website that fits
Hand-built and quick on mobile, with live stock by store and built to rank for 'shoe store near me'.
03The systems
The big ones
Your whole shoe store, on one system.
These are the systems shoe stores ask us about most. Each one works on its own and they get properly clever when they're joined up.
Fit finder
Their size in one brand. The right size in yours.
Customers tell it the size they wear in a brand they know and the fit finder suggests the right size in the style they're looking at. It learns from your fit notes and return reasons, so the advice gets sharper every season.
- Size conversions brand to brand
- AU, US, UK and EU sizing
- Narrow, standard and wide fittings
- Fit notes like 'runs half small'
- True-to-size ratings from reviews
- Kids' sizing by age and foot length
- Works on the website and in store
- Return reasons fed back into advice
- Shows the suggested size in stock nearby
Multi-store stock
Every size, every store, one screen.
See every style by size and width across your stores and the website in one place. Customers check their size at the nearest store online and reserve it for pickup. Staff stop ringing round.
- Stock by size, width and colour
- Every store plus the warehouse
- Live sync with your POS and website
- Reserve a size at a chosen store
- Ready-for-pickup SMS
- Held orders with collection timers
- Inter-store transfers with scans
- Back-in-stock alerts by size
Kids & fittings
Back to school without the queue out the door.
Parents book a fitting time online instead of waiting an hour in the busiest week of the year. Every child's size gets saved so you can send a reminder when it's probably time to come back.
- Online fitting time slots
- Fitters and chairs rostered
- SMS reminders and running-late texts
- Fit records for each child
- Size-up reminders after a few months
- Siblings booked in one slot
- Walk-in queue with a text when ready
- School shoe lists by school
Online shop & returns
Online sales that don't come back in the post.
A shop that handles size runs properly, shows fit notes where people decide and takes Afterpay at checkout. When a return does come in it's swapped for the right size and the reason gets logged against the brand.
- Clean size and width selectors
- Fit notes and true-to-size ratings
- Afterpay and Zip at checkout
- Labels via StarShipIt or Australia Post
- Exchange for a new size in one step
- Return reasons by brand and style
- Google Shopping feed by size
- Abandoned cart emails through Klaviyo
Buying & size curves
Order the sizes that actually sell.
Sell-through by size, width and store shows exactly where your size curve is off. Next season's order starts from real numbers instead of a gut feel and a wall of leftover 6s.
- Sell-through by size and width
- Stores compared side by side
- Brand and style performance
- Slow sizes flagged for markdown
- Suggested size curve for reorders
- Return rates by brand
- Stock aged by season
- Exports for supplier orders
04How it changes
Before and after
Back to school, wolloped.
Here's how the last week of January could change. Every shoe store is different, so we map yours first.
Before
- Queue out the door from opening
- Parents wait an hour for a fitter
- The right size is at the other store
- Staff ring round while the kid melts down
- Sizes scribbled on a docket and forgotten
- Back next year, maybe somewhere else
After
- Families booked into fitting slots
- An SMS when their chair is ready
- Stock by size across both stores on screen
- Pair reserved at the other store for pickup
- Each child's size saved to their profile
- A size-up reminder goes out before winter
05Services
Everything under one roof
Software, websites and systems for shoe stores.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for shoe stores
Built around how your shoe store actually runs: fit finder, multi-store stock and the admin in between, in one system you own.
Websites for shoe stores
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Shoe store system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for shoe stores
Click & collect by store and fit notes & reviews: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, Lightspeed Retail and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your shoe store, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the POS and online shop you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Shopify
- Lightspeed Retail
- Square
- WooCommerce
- Retail Express
- Stripe
- Afterpay
- Zip
- Xero
- MYOB
- Australia Post
- StarShipIt
- Sendle
- Klaviyo
- Mailchimp
- Google Merchant Center
- Google Business Profile
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your shoe store: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time on the shop floor, in the stockroom and at the online orders desk, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your brands, size grids, stores, customers, POS links, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before back-to-school.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things shoe stores ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers reserve a size at a specific store?
Yes. Click and collect holds the pair at the store they choose and sends an SMS when it's ready. If it isn't collected in time it goes back on the shelf.
How does the fit finder know our brands' sizing?
We start with the brand size charts and your team's fit notes, then refine it with return reasons and customer feedback. You can tweak any brand or style yourself.
Can it handle half sizes and widths?
Yes. Stock, the website and reports all work by size, half size and width, so you can see exactly which pairs you have where.
Can parents book back-to-school fittings online?
Yes. They pick a time, add each child and get reminders by SMS. Walk-ins can join a queue and get a text when a fitter is free.
Do we have to switch our POS or online shop?
No. If Lightspeed, Square, Shopify or Retail Express is doing its job, we build around it. If something is holding you back, we'll show you what replacing it would involve before anything changes.
How much does a shoe store system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a fit finder or click and collect can be quick. Bigger systems are planned in stages so you get the first win early, ideally before the school rush.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most shoe stores we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a shoe store problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.