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Motorhome hire software: bookings, extras & handovers

Motorhome hire: book the trip, the extras and the handover. More road, less paperwork.

Half your bookings come through aggregators that take a fat cut, the camping chairs never make it onto the booking and every pickup is an hour-long walkthrough with a clipboard. We build direct booking, fleet, handover and damage systems for motorhome hire companies that all talk to each other, then we host them and look after them.

Looking for motorhome hire booking software that handles the whole trip?

Motorhome hire isn't car hire with a bigger vehicle. Bookings run for weeks, half of them are one-way, every van has a different layout and the extras list is longer than a grocery run. Then there's the walkthrough on how to empty the cassette toilet, the bond, the damage check and the van that comes back from the Nullarbor with a cracked windscreen and a story. Most operators juggle a rental platform, a couple of aggregators, a shared inbox and a stack of paper checklists to hold it together.

Wollopit builds custom motorhome hire software around how your depot actually runs. Customers book direct on your website with the right van, the right extras and the right drop-off location. They watch the handover videos before they land, sign the agreement on their phone and pick up in fifteen minutes. Every van is photographed out and back so damage conversations take seconds. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers.

01The problems

What we hear from motorhome hire companies

Does your motorhome hire business have these problems? Here's how we'd fix them.

Most motorhome hire companies we talk to have great vans and happy travellers. The pain is everything between the booking and the van coming home.

  • The problemAggregators eat your marginMotorhome Republic, DriveNow and the rest send bookings but take a serious cut of every trip.
    How we fix itA direct booking website with live availability, real pricing and a reason to book with you instead.
  • The problemExtras get forgottenBedding, chairs, the baby seat and the generator get mentioned on the phone and never make the booking.
    How we fix itExtras chosen at booking with stock limits, so the depot knows exactly what goes in every van.
  • The problemOne-way trips are a headacheBrisbane to Cairns is easy to sell and hard to price, then the van sits in the wrong city.
    How we fix itOne-way fees by route, depot balances and a clear view of where the fleet will be next month.
  • The problemRelocations sold by emailVans that need moving get offered to a mailing list and booked by whoever replies first.
    How we fix itRelocation deals listed on your website with set dates, cheap rates and fuel or ferry allowances.
  • The problemWalkthroughs take an hourEvery pickup is the same explanation of the gas, the water, the awning and the toilet.
    How we fix itHandover videos sent before arrival, a digital checklist at pickup and a guide that lives on their phone.
  • The problemDamage turns into an argumentNobody can prove the scratch on the back corner wasn't there when the van left.
    How we fix itTimestamped photo check-out and return on a tablet, signed by the customer both times.
  • The problemBonds and excess chased by handBonds taken over the phone, refunded late and damage charges argued for weeks.
    How we fix itBonds held on card through Stripe, released automatically or charged against a recorded claim.
  • The problemSeasonal rates in a spreadsheetSchool holidays, winter up north and Christmas all need different pricing and minimum hire lengths.
    How we fix itSeasonal rate rules by van type, minimum nights, early bird deals and long-hire discounts set once.
  • The problemTurnarounds clashA van comes back at 10 and goes out at 11, but it still needs cleaning, gassing and a service.
    How we fix itA turnaround board showing every van's return, clean, service and next pickup so nothing goes out half-ready.
  • The problemPaperwork at the counterLicences photocopied, agreements printed and signed in a queue while the family waits in the sun.
    How we fix itOnline check-in before pickup: licence upload, driver details, agreement signed on their phone.
02What we build

Solutions

What we build for motorhome hire companies. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Direct booking website

Live availability by van type, dates, pickup and drop-off depot, with real totals and no aggregator cut.

02

Extras & equipment

Bedding, chairs, tables, baby seats, generators and BBQs added at booking with stock limits.

03

One-way & relocation trips

One-way fees by route, relocation deals with set dates and a fleet map of where vans end up.

04

Seasonal pricing rules

Rates by season, van type and hire length, with minimum nights, early bird and long-hire discounts.

05

Online check-in

Licence upload, extra drivers, flight details and the hire agreement signed before they arrive.

06

Handover videos & guides

Short videos for every van layout sent before pickup, plus a phone guide for the road.

07

Digital handover checklist

Fuel, gas, water, kilometres and equipment ticked on a tablet at pickup and return.

08

Condition & damage records

Timestamped photos out and back, damage marked on a van diagram and signed by the customer.

09

Bonds & payments

Deposits, balances and bonds through Stripe, with automatic bond release and damage charges.

10

Fleet & turnaround board

Every van's returns, cleans, services, registration and next booking on one screen.

11

Service & maintenance log

Service intervals by kilometres, gas and electrical checks, rego dates and repair history per van.

12

Trip messages

Pre-trip reminders, on-the-road tips, return reminders and review requests by SMS and email.

13

Aggregator & accounts sync

Aggregator bookings pulled into one calendar and invoices flowing to Xero or MYOB.

03The systems

The big ones

Your whole fleet, on one system.

These are the systems motorhome hire companies ask us about most. Each one works on its own and they get properly clever when they're joined up.

Direct bookings

Book direct and keep the commission.

A booking engine on your own website that shows real availability by van type, depot and dates. Travellers pick their van, their extras and their drop-off, see the full price and pay a deposit without ringing you or going through an aggregator.

  • Live availability by van type
  • Pickup and drop-off depots
  • One-way fees calculated by route
  • Seasonal rates and minimum nights
  • Extras with stock limits
  • Insurance and excess options
  • Deposit now, balance before pickup
  • Promo codes and early bird deals
  • Relocation deals listed separately
  • Works on phones for travellers abroad

Fleet & turnarounds

Every van ready before the next family arrives.

A turnaround board for the depot showing what's coming back, what needs cleaning, gassing or servicing and what's going out next. Service intervals and rego dates sit with each van so nothing slips through.

  • Returns and pickups by depot
  • Clean, gas, water and service tasks
  • Van status at a glance
  • Service intervals by kilometres
  • Rego and gas compliance dates
  • Repair history per van
  • Off-road vans blocked from booking
  • Extras packed per booking
  • Staff tasks on their phones

Digital handovers

Pickups in fifteen minutes, not an hour.

Travellers check in online, upload their licence, sign the agreement and watch the handover videos for their exact van before they land. At the depot it's a quick tablet checklist and the keys.

  • Online check-in before pickup
  • Licence and driver uploads
  • Agreement signed on their phone
  • Videos for each van layout
  • Phone guide for gas, water and toilet
  • Tablet checklist at pickup
  • Fuel, gas and kilometres recorded
  • Equipment ticked off per booking
  • Multilingual guides for overseas guests

Condition & bonds

Damage settled with photos, not arguments.

Every van gets photographed on the way out and on the way back, with damage marked on a diagram and signed by the customer. Bonds are held on card and released automatically or charged against a recorded claim.

  • Guided photo walkaround
  • Timestamped and stored per booking
  • Damage marked on a van diagram
  • Customer signs at pickup and return
  • Side-by-side out and back photos
  • Bonds held on card
  • Automatic bond release
  • Damage claims with photos and quotes
  • Tolls and fines recorded per trip

Trip messages

Travellers who know what's next.

Automatic messages from booking to return: what to bring, where the depot is, how the van works and when it's due back. After the trip, a review request goes out while the memories are still good.

  • Booking confirmations
  • Check-in reminders
  • Depot directions and hours
  • Handover video links
  • Mid-trip tips and help numbers
  • Return time reminders
  • Review requests after return
  • SMS through Twilio
  • Repeat traveller offers
04How it changes

Before and after

A holiday pickup, wolloped.

Here's how a busy Saturday pickup could change. Every hire company is different, so we map yours first.

Before

  1. Booked through an aggregator that took its cut
  2. Licence photocopied and agreement signed at the counter
  3. Hour-long walkthrough of the gas, water and toilet
  4. Camping chairs forgotten because they were mentioned on the phone
  5. Scratches noted on a paper sheet nobody can find later
  6. Damage argued by email for a fortnight

After

  1. Booked direct on your website with extras chosen
  2. Checked in and signed on their phone before landing
  3. Handover videos watched on the flight
  4. Chairs and bedding already in the van
  5. Photos taken out and back on a tablet
  6. Bond released automatically or a claim backed by photos
05Services

Everything under one roof

Software, websites and systems for motorhome hire companies.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for motorhome hire companies

Built around how your motorhome hire business actually runs: direct booking website, extras & equipment and the admin in between, in one system you own.

Websites for motorhome hire companies

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Motorhome hire business system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for motorhome hire companies

One-way & relocation trips and seasonal pricing rules: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Rental Car Manager, Motorhome Republic and DriveNow so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your motorhome hire business, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside rental platforms you're happy with or replace the ones holding you back.

  • Rental Car Manager
  • Motorhome Republic
  • DriveNow
  • Camplify
  • Xero
  • MYOB
  • Stripe
  • Square
  • PayPal
  • Twilio SMS
  • Google Business Profile
  • Google Calendar
  • Google Maps
  • Mailchimp
  • DocuSign
  • Facebook
  • Instagram
  • Deputy
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your motorhome hire business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time at the depot on a busy pickup day, ride along with a turnaround and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your vans, depots, routes, extras, rates, bonds, aggregators, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next school holidays.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things motorhome hire companies ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can we take direct bookings on our own website?

Yes. Travellers see live availability, pick their van, extras and drop-off depot and pay a deposit online. You keep the margin an aggregator would have taken.

Can it handle one-way trips and relocations?

Yes. One-way fees can be set by route and relocation deals listed with their own dates, rates and allowances so vans get back where you need them.

Can customers watch the handover before they arrive?

Yes. We set up short videos and a phone guide for each van layout and send them with the check-in reminder, so the depot handover is quick.

How do the damage photos work?

Staff follow a guided photo walkaround on a tablet at pickup and return. Photos are timestamped, stored with the booking and signed off by the customer.

We already use Rental Car Manager and aggregators. Do we have to switch?

No. If your rental platform is doing its job we build around it and pull aggregator bookings into the same view. If it's holding you back, we'll show you what replacing it would involve before anything changes.

Can bonds be held and released automatically?

Yes. Bonds can be held on card through Stripe and released when the van comes back clean or charged against a recorded damage claim.

How much does a motorhome hire system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like online check-in or digital handovers can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most motorhome hire companies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a motorhome hire business problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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