Repair tracking board
Every van's stage on one screen, from drop-off and assessment to waiting on parts, in repair and ready.
Caravan repair software: insurance quotes & job tracking
Caravan repairers: every van, claim and part on one screen. Fix more, chase less.
Owners ring every Tuesday asking where their van is at. Insurers want another photo. The hatch you ordered in March is still on a boat somewhere. We build repair tracking, insurance quoting, parts and yard systems for caravan repairers, then we host them and look after them.
Looking for caravan repair software that handles the insurance side as well as the workshop?
A caravan repair business is part workshop, part insurance office and part car park. A hail claim means a quote with forty photos, an assessor visit, an authority that takes a fortnight and parts from a manufacturer who stopped answering emails. Meanwhile the van takes up a bay for a month and the owner wants to know if they'll make it to Broome by winter.
Wollopit builds custom caravan repair software around how your workshop actually runs. Photos and moisture readings go straight into an itemised insurance quote. Every job has a stage the owner can see. Parts on backorder have ETAs and chasers. Yard space is planned before vans roll in, not after. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from caravan repairers
Does your caravan repair business have these problems? Here's how we'd fix them.
Most caravan repairers we talk to are flat out with good work. The trouble is everything around the work: the phone, the paperwork and the parts that never turn up.
- The problemOwners ring for updatesThe phone goes all day with owners asking where their van is at. Every call pulls someone off the tools.How we fix itAutomatic text updates at each stage plus a link where owners can check progress and photos any time.
- The problemInsurance quotes take foreverPhotos on one phone, notes on a clipboard and the quote typed up at night. The insurer still wants more detail.How we fix itPhotos, moisture readings and line items captured on a tablet at the van, turned into a tidy insurer-ready quote in minutes.
- The problemWaiting on authorityQuotes go out and nobody tracks which insurer has answered. Vans sit untouched while you wait.How we fix itA claims board showing every quote, who it went to, how long it's been and automatic follow-ups when it goes quiet.
- The problemParts on backorderWindows, hatches, doors and fridges from overseas or the manufacturer take months. Nobody knows which job is waiting on what.How we fix itParts tracked against each job with supplier, order date and ETA, with alerts when something lands or slips.
- The problemYard is fullBig vans arrive with nowhere to put them. Finished vans sit in the way because owners haven't collected.How we fix itDrop-offs booked by bay and expected job length, with collection reminders and storage fees once a van is ready.
- The problemWater damage surprisesYou open a wall for a small leak and find delamination halfway down the van. Now the quote's wrong.How we fix itVariation requests with photos sent to the owner or insurer for approval in one tap, so extra work is signed off before you start.
- The problemExcess and paymentsChasing owners for their excess and insurers for payment, with nothing joined up to Xero.How we fix itExcess requested by payment link before collection, insurer invoices tracked and everything flowing into Xero or MYOB.
- The problemServices forgottenOwners skip the annual bearing and brake service until something cooks on the highway.How we fix itService reminders by text before the trip season with online booking for the slot that suits.
- The problemPre-trip rushEveryone wants their van checked the week before school holidays.How we fix itFixed-price pre-trip packages booked online with set inclusions and capacity limits per day.
- The problemProving what you didAn owner says the leak came back or the insurer queries a line. Your photos are buried in someone's camera roll.How we fix itBefore, during and after photos stored against every job, with sign-offs and warranty notes ready to send.
02What we build
Solutions
What we build for caravan repairers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Owner update texts
Automatic SMS at each stage with a progress link, photos and a rough ready date.
Insurance quoting
Itemised quotes with photos, moisture readings, labour and parts, sent as a clean PDF to the insurer or assessor.
Claims follow-up
Track every quote awaiting authority, with automatic chasers and claim numbers on every job.
Variations & approvals
Extra damage found mid-repair goes to the owner or insurer with photos for a quick yes.
Parts tracking & ETAs
Parts per job with supplier, order date, ETA and alerts when stock lands.
Yard & bay planning
Drop-offs booked by yard space and job length so vans arrive when there's room.
Mobile job app
Photos, checklists, readings and notes captured on a phone or tablet at the van.
Service reminders
Annual services, bearing repacks, brakes and gas checks prompted before the travel season.
Pre-trip packages
Fixed-price checks booked and paid online with set inclusions.
Payments & invoicing
Excess collected by payment link, insurer invoices tracked and synced to Xero or MYOB.
A website that tows its weight
Fast on mobile with online bookings and quote requests, built to rank for 'caravan repairs near me'.
03The systems
The big ones
Your whole repair yard, on one system.
These are the systems caravan repairers ask us about most. Each one works on its own and they get properly useful when they're joined up.
Repair tracking
Owners know where their van is at. Without ringing.
Every job moves through clear stages on a board the whole workshop can see. Each time a van moves on, the owner gets a text with a link to photos and a rough ready date. The phone goes quiet and the team stays on the tools.
- Job board by stage
- Automatic SMS at each stage
- Owner progress page with photos
- Rough ready dates per job
- Claim number and insurer on every job
- Notes and photos per van
- Ready for collection alerts
- Storage fees once a van is ready
- Team logins on phone or tablet
Insurance quoting
Insurer-ready quotes, straight from the van.
Walk around the van with a tablet, snap the damage, log moisture readings and add line items as you go. The quote builds itself into a clean PDF with photos and goes to the insurer or assessor before you're back in the office.
- Photo capture against each line item
- Moisture readings and damage maps
- Labour and parts price lists
- Clean PDF quotes with photos
- Sent straight to insurer or assessor
- Authority tracking with chasers
- Variations with photo approval
- Owner and insurer split of costs
- Excess tracked per claim
Parts & backorders
Know which van is waiting on which part.
Every part is ordered against a job with the supplier, order date and promised ETA. When something lands you know exactly which van it's for. When an ETA slips the owner gets told before they ring.
- Parts ordered against each job
- Supplier and order date logged
- ETAs with slip alerts
- Arrival scan matched to the job
- Owner notified when parts land
- Chaser emails to suppliers
- Common parts stock levels
- Parts costs flowing to the invoice
Yard & bookings
Vans arrive when there's a bay for them.
Drop-offs are booked by yard space and how long the job should take, so a 24-foot tourer doesn't turn up to a full yard. Services and pre-trip checks book online with set prices and daily limits.
- Bay and yard capacity planning
- Drop-offs by expected job length
- Online service bookings
- Fixed-price pre-trip packages
- Daily limits before school holidays
- Service reminders by SMS
- Collection reminders for finished vans
- Google Calendar sync for the team
04How it changes
Before and after
A hail damage claim, wolloped.
Here's how a hail claim could change. Every workshop is different, so we map yours first.
Before
- Photos taken on someone's personal phone
- Quote typed up at night and emailed with attachments
- Nobody notices the insurer hasn't replied in a fortnight
- Owner rings every week for an update
- Window ETA unknown while the van takes up a bay
- Excess chased on collection day
After
- Photos and readings captured on the tablet at the van
- Insurer-ready quote sent before smoko
- Automatic chaser goes out when authority goes quiet
- Owner gets a text at every stage
- Window tracked with an ETA and the drop-off planned around it
- Excess paid by link before they arrive
05Services
Everything under one roof
Software, websites and systems for caravan repairers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for caravan repairers
Built around how your caravan repair business actually runs: repair tracking board, owner update texts and the admin in between, in one system you own.
Websites for caravan repairers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Caravan repair business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for caravan repairers
Insurance quoting and claims follow-up: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and QuickBooks so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your caravan repair business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside workshop software you're happy with or replace the ones holding you back.
- Xero
- MYOB
- QuickBooks
- Stripe
- Square
- ServiceM8
- Mechanics Desk
- Workshop Software
- Fergus
- EstImage
- Twilio SMS
- Google Calendar
- Google Business Profile
- Facebook Marketplace
- Gumtree
- Carsales
- Microsoft 365
- Google Drive
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your caravan repair business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in the yard, the workshop and the office, following a claim from drop-off to collection to see where the time goes.
- 02
Archi-tech
We plan it before writing code: your job stages, insurers, quotes, parts, yard bays, owners, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually owner updates or insurance quoting first, so the phone quietens down fast.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things caravan repairers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can quotes go to insurers with photos attached?
Yes. Photos, moisture readings and line items are captured at the van and turned into a clean PDF quote you can send to the insurer or assessor straight away.
Will owners really stop ringing?
Most calls are just 'where's it at?'. Once owners get a text at each stage with a link to photos and a rough ready date, most of those calls stop.
Can it track parts on backorder?
Yes. Every part is logged against the job with the supplier, order date and ETA. You get alerts when something lands or slips and the owner can be told automatically.
Can owners book services and pre-trip checks online?
Yes. Services and pre-trip packages can be booked and paid online with set prices, inclusions and daily limits so the holiday rush stays manageable.
We already use workshop software. Do we have to switch?
No. If ServiceM8, Mechanics Desk or another platform is working for you, we build around it and add the insurance, parts and owner update pieces on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
How much does it cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller pieces like owner update texts or online bookings can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most caravan repairers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a caravan repair business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.