Contract scheduling
Service visits per lift.
Lift maintenance contract & service log software
Lift companies: every visit, fault and log in one place. Maintenance contracts that run themselves.
Service schedules on spreadsheets, fault calls by phone and compliance logs hard to produce. We build maintenance and fault systems for lift companies.
Looking for lift maintenance software?
Lifts need routine servicing, fast fault response and solid records. We build systems that schedule visits, dispatch faults and keep logs ready for building owners.
Wollopit builds project portals, compliance registers, quoting tools and websites for lift companies around how your sites actually run. We connect the systems you already use, replace the ones holding you back and look after the lot on our own servers, so the office and the site finally see the same numbers.
01The problems
What we hear from lift companies
Does your lift company have these problems? Here's how we'd fix them.
Most lift companies we talk to are running big jobs on spreadsheets, paper dockets and group chats. It works, right up until an audit or a dispute.
- The problemService visits missedContract visits slip through.How we fix itVisits scheduled per lift automatically.
- The problemFault calls by phoneEntrapments and faults need fast dispatch.How we fix itFault logging and dispatch with priorities.
- The problemLogs hard to produceBuilding owners ask for history.How we fix itService logs per lift on demand.
- The problemParts trackingParts used aren't recorded.How we fix itParts logged per visit.
- The problemTechnician schedulingTechs juggled across sites.How we fix itTechnician schedules by area.
- The problemContract renewalsRenewals are missed.How we fix itContract reminders.
02What we build
Solutions
What we build for lift companies. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Fault dispatch
Calls prioritised and dispatched.
Service logs
History per lift available instantly.
Parts records
Parts used per visit.
Technician rostering
Techs by area and skill.
Client portals
Owners see logs and faults.
03How it changes
Before and after
An entrapment call, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Phone call to the office
- Ring around for a tech
- Notes on paper
- Owner asks for the log
After
- Fault logged with priority
- Nearest tech dispatched
- Visit recorded on the phone
- Log available in the portal
04Services
Everything under one roof
Software, websites and systems for lift companies.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for lift companies
Built around how your lift company actually runs: contract scheduling, fault dispatch and the admin in between, in one system you own.
Websites for lift companies
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Lift company system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for lift companies
Service logs and parts records: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Procore so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your lift company, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Procore
- Microsoft 365
- Google Workspace
- Dropbox
- Deputy
- Stripe
- Twilio SMS
- Google Maps
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your lift company: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things lift companies ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can building managers log faults themselves?
Yes. Managers can log faults online with details and photos, which go straight to dispatch.
How much does it cost?
It depends on what you need, so we quote up front once we understand your lift company. No surprise invoices, no lock-in and you own what we build.
Can it work alongside the software we already use?
Usually, yes. We connect to your accounting, project and rostering tools and only replace what's holding you back. If something should go we'll explain why before anything changes.
Will it work on site with bad reception?
Yes. Field tools can save everything on the device and sync when the phone finds signal again, so nobody loses a docket or a photo.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most lift companies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a lift company problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.