Mobile rostering
Sites, shifts and scopes on cleaners' phones, with open shifts, swaps and leave handled without the ring-around.
Commercial cleaning software: rosters, checklists & audits
Cleaning contractors: prove every site was cleaned properly. Less arguing, more proof.
The roster lives in a spreadsheet, the checklists are on a clipboard in the cleaners' cupboard and when a client says the bins weren't done you've got nothing but your word. We build rostering, checklist, audit and client portal systems for commercial cleaning contractors, then we host them and look after them.
Looking for commercial cleaning software that handles rosters, sites and proof of service?
Commercial cleaning is a night-shift business run from a day-shift office. You've got dozens of sites, cleaners starting at 5pm or 4am, keys and alarm codes for every building and clients who only ring when something's wrong. Most contractors hold it together with a spreadsheet roster, a group chat, paper sign-off sheets and a supervisor who drives between sites checking toilets by torchlight.
Wollopit builds custom cleaning management software around how your business actually runs. Cleaners see their sites and scopes on their phones, clock on at the right address and tick off tasks with photos. Supervisors run scored audits on the spot. Clients log requests in a portal and see the proof for themselves. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from commercial cleaning contractors
Does your commercial cleaning business have these problems? Here's how we'd fix them.
Most cleaning contractors we talk to do good work. The trouble is proving it, covering the shifts and keeping track of forty sites at once without living on the phone.
- The problemRosters in spreadsheetsSomeone calls in sick at 4pm and you're ringing round, then texting the address, the alarm code and what to do.How we fix itRosters on staff phones with open shifts pushed to available cleaners. Whoever accepts gets the site, the scope and the access notes.
- The problemNo-shows you find out about too lateA cleaner doesn't turn up and the first you hear of it is the property manager at 7am.How we fix itClock-on with location checks and an alert to the supervisor if nobody's on site fifteen minutes after start.
- The problemNo proof of serviceThe client says the kitchen wasn't done. Your cleaner says it was. It's your word against theirs.How we fix itDigital checklists per site with time stamps and before and after photos that clients can see for themselves.
- The problemAudits on paperSupervisors do quality checks when they remember, on a form nobody reads, scored however they feel that night.How we fix itScored audits on a phone with photos, the same criteria every time and failed items turned into follow-up tasks.
- The problemScopes nobody readsThe contract says daily, weekly and monthly tasks. The new cleaner only knows what the last one told them.How we fix itEach site's scope built into the checklist, so the right tasks show up on the right night without anyone remembering.
- The problemPeriodicals forgottenCarpet steam cleans, window cleans and strip and seals slip through until the client asks why they're paying for them.How we fix itA periodicals calendar per site with reminders, bookings for the crew and sign-off once it's done.
- The problemClient requests by emailSpills, extra cleans and complaints land in five inboxes and some never get actioned.How we fix itA client portal for requests and complaints that goes straight to the right supervisor and gets logged until it's closed.
- The problemSupplies walk out the doorToilet paper, hand towels and chemicals get ordered in panic and nobody knows which site is chewing through them.How we fix itConsumables tracked per site with cleaners requesting top-ups on their phone and usage per site to back up your pricing.
- The problemStaff compliance in a filing cabinetPolice checks expire, site inductions are missing and a hospital client wants proof by Friday.How we fix itStaff compliance records with expiry alerts for police checks, inductions, WWCC and training, ready to send to a client in one click.
- The problemTimesheets retyped for payrollPaper timesheets get keyed into payroll by hand with penalty rates worked out on a calculator.How we fix itClock-on times flow into approved timesheets and then into Xero, MYOB or your payroll system with the right award rates.
- The problemKeys and alarm codes everywhereKeys on a board in the office, codes in a text from three years ago and no idea who has the bank's swipe card.How we fix itA keys and access register with who holds what, signed out and back with codes shown only to rostered staff.
02What we build
Solutions
What we build for commercial cleaning contractors. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Geo clock-on
Clock on and off at the site address with location checks and no-show alerts to supervisors.
Site checklists
Daily, weekly and monthly tasks per site, ticked off with photos and time stamps.
Quality audits
Scored audits per site and area, with photos, trends over time and follow-ups for anything that fails.
Periodicals scheduler
Carpets, windows, high dusting and strip and seals planned per site with crew bookings and sign-off.
Client portal
Clients log requests, see checklists and audit scores and download monthly reports.
Issue & complaint tracking
Every complaint logged, assigned, fixed with photo proof and closed so nothing gets lost.
Supplies & consumables
Stock per site, top-up requests from cleaners and usage reports to recharge or reprice.
Staff compliance
Police checks, WWCC, site inductions, SDS training and licences tracked with expiry alerts.
Timesheets to payroll
Approved hours with award penalties pushed into Xero, MYOB or your payroll system.
Keys & access register
Keys, swipe cards and alarm codes tracked per site with sign-out history.
Site quoting tool
Walk a new site, measure areas, set frequencies and turn it into hours, pricing and a proposal.
Subcontractor portal
Subbies get their sites, upload insurance and complete the same checklists as your staff.
Monthly client reports
Cleans completed, audit scores, issues closed and periodicals done, sent automatically.
03The systems
The big ones
Every site you clean, on one system.
These are the systems cleaning contractors ask us about most. Each one works on its own and they get properly useful once they're joined up.
Rostering & attendance
Every shift covered. Every cleaner where they should be.
Build rosters across every site and push them to staff phones. When someone calls in sick the open shift goes out to available cleaners and the first to accept gets the address, scope and access notes. Clock-on with location checks tells you who's on site before the client does.
- Rosters across all sites on one screen
- Shifts, scopes and site notes on phones
- Open shifts pushed to available staff
- Shift swaps and leave requests
- Clock-on with location checks
- No-show alerts to supervisors
- Hours per site against contract budget
- SMS reminders before early starts
Checklists & proof of service
Ticked, photographed and time stamped.
Each site's scope becomes a checklist on the cleaner's phone with the right daily, weekly and monthly tasks showing up on the right night. Photos and time stamps go into a record you can show any client who asks.
- Checklists built from the site scope
- Daily, weekly and monthly tasks
- Before and after photos
- Time stamps on every task
- Works offline in basements and lifts
- Notes and hazard reports from site
- Checklists in other languages
- Missed task alerts to supervisors
Quality audits
Audits that mean the same thing every time.
Supervisors run scored audits on a phone using the same criteria at every site. Failed items become follow-up tasks with photo proof when they're fixed and scores trend over time so you spot a slipping site before the client does.
- Scored audits by area
- Your own audit templates
- Photos on every failed item
- Follow-up tasks from failures
- Re-audit and close-out proof
- Score trends per site and cleaner
- Audit schedules per contract
- Shareable audit reports for clients
Client portal
Clients see the proof. Complaints get closed.
Every client gets a login to log requests, book extra cleans and see checklists, audit scores and periodicals for their site. Requests go to the right supervisor and stay open until they're fixed with photos.
- Client logins per site or portfolio
- Requests and complaints logged
- Assigned to the right supervisor
- Fixed with photo proof
- Extra clean and periodical bookings
- Checklist and audit history
- Monthly reports sent automatically
- Property manager multi-site view
Staff & compliance
Compliance ready before the client asks.
Police checks, WWCC, site inductions and training records sit against every cleaner with expiry alerts. Approved clock-on hours turn into timesheets and flow into payroll without anyone retyping them.
- Police check and WWCC expiries
- Site induction records
- SDS and chemical training
- Subcontractor insurance uploads
- Only compliant staff rostered
- One-click compliance packs for clients
- Timesheets from clock-on times
- Payroll to Xero or MYOB
04How it changes
Before and after
A client complaint, wolloped.
Here's how a Monday morning complaint could change. Every cleaning business is different, so we map yours first.
Before
- Client emails at 7am: the kitchen wasn't cleaned
- Ring the cleaner, who swears it was
- Dig for a paper sign-off sheet that isn't there
- Argue back and forth by email
- Send someone out to reclean for free
- The contract renewal starts looking shaky
After
- Client logs it in the portal
- The supervisor gets it straight away
- Last night's checklist shows the kitchen photos and time stamps
- Anything genuinely missed is fixed with photo proof
- The issue is logged and closed in the client's view
- The monthly report shows it handled properly
05Services
Everything under one roof
Software, websites and systems for commercial cleaning contractors.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for commercial cleaning contractors
Built around how your commercial cleaning business actually runs: mobile rostering, geo clock-on and the admin in between, in one system you own.
Websites for commercial cleaning contractors
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Commercial cleaning business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for commercial cleaning contractors
Site checklists and quality audits: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Deputy, Tanda and Employment Hero so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your commercial cleaning business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Deputy
- Tanda
- Employment Hero
- Connecteam
- Xero
- MYOB
- QuickBooks
- SafetyCulture
- Swept
- ServiceM8
- Stripe
- Twilio SMS
- Google Maps
- Microsoft 365
- Google Workspace
- Dropbox
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your commercial cleaning business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We ride along on a night shift, sit with your supervisors and office staff, then work out where the time and the proof are going missing.
- 02
Archi-tech
We plan it before writing code: your sites, scopes, rosters, audits, clients, payroll, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually rosters or checklists first, so you get a win before the next contract review.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things commercial cleaning contractors ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can staff clock on at each site?
Yes. Staff clock on with location checks so you know who was where and when. Supervisors get an alert if nobody's on site after the shift starts.
Will it work in basements and car parks with no signal?
Yes. Checklists can work offline and sync once the cleaner is back in range, with the original time stamps kept.
Can clients see the checklists and audits?
Yes. Clients get their own login to see completed checklists, photos, audit scores and periodicals, plus log requests that go straight to your supervisor.
Many of our cleaners speak English as a second language. Will they cope?
We keep the phone screens simple with big buttons and photos. Checklists can also be shown in other languages.
We already use Deputy or SafetyCulture. Do we have to switch?
No. If a tool is doing its job we build around it and connect it to the rest. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can timesheets go straight into payroll?
Yes. Approved hours from clock-on can flow into Xero, MYOB or your payroll system with your award rules applied, so nobody retypes timesheets.
How much does a cleaning management system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like mobile checklists or a client portal can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most commercial cleaning contractors we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a commercial cleaning business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.