Direct booking engine
Live availability, seasonal rates, minimum stays, promo codes and secure payments on your own website.
Holiday rental software: direct bookings & cleaning rosters
Holiday rentals: direct bookings and cleans that line up. More stays, fewer group texts.
Most bookings come through the OTAs at a hefty commission, cleaners get rostered by text on a Friday night and owners ring to ask what their place earned this month. We build booking, cleaning, owner and guest systems for holiday rental managers that all talk to each other, then we host them and look after them.
Looking for holiday rental software that handles bookings, cleaners and owners?
A holiday rental business is really three jobs at once: a booking office for guests, a cleaning company running against the clock and a property manager answering to owners. Most managers end up with a channel manager, an iCal feed, a group chat for cleaners, a spreadsheet for linen and a Word template for owner statements. It holds together until a Saturday with fourteen changeovers and two cleaners off sick.
Wollopit builds custom holiday rental software around how you actually run. Guests book direct on your own website without the OTA cut. Every booking creates its clean, its linen count and its lock code automatically. Owners log in to see bookings and income instead of ringing you. Guests get a guide for the property they're staying in. We connect the platforms you already rely on and host the lot on our own servers, so you can spend Saturdays on the guests instead of the phone.
01The problems
What we hear from holiday rental managers
Does your holiday rental business have these problems? Here's how we'd fix them.
Most holiday rental managers we talk to run great properties on a patchwork of OTAs, calendars and texts. It works fine in winter. Then the school holidays land.
- The problemOTA commissions eat the marginAirbnb, Booking.com and Stayz take their cut every night, even from families who've booked the same place three summers running.How we fix itA direct booking engine on your own website with live availability, secure card payments and a returning guest rate.
- The problemDouble bookings from slow calendar syncsAn iCal feed lags by an hour, two platforms sell the same week and someone has to make a very awkward phone call.How we fix itDirect bookings connected to your channel manager so every channel closes the dates the second they're taken.
- The problemCleaners rostered by textA list goes out in the group chat, one clean gets missed and a guest walks into last week's towels.How we fix itCleans created from bookings automatically, assigned to cleaners and confirmed on their phones.
- The problemSame-day changeovers squeezedOut at 10, in at 2, a late check-out request and nobody sure if the cleaner can make it work.How we fix itA changeover board showing tight turnarounds first. Late check-outs and early check-ins approved against the clean schedule.
- The problemOwner statements prepared by handEnd of month means exporting bookings, taking off fees and building statements in Word for every owner.How we fix itOwner statements generated from bookings and expenses with fees and commissions calculated, ready to send or pull into Xero.
- The problemOwners ring to block their own weekOwners call or email to use their place, then forget to tell you they've changed plans.How we fix itAn owner portal where owners see bookings, income and photos and request their own stays.
- The problemGuests ask the same questionsWifi password, bin night, where to park the boat. Every guest, every stay, at 9pm.How we fix itA guide for each property sent before arrival with wifi, directions, appliances, house rules and local tips.
- The problemKeys and codes all over the placeKey safes with the same code for years, lost keys and a manager driving across town for a lockout.How we fix itUnique smart lock codes for every booking, sent to the guest and expired at check-out.
- The problemDamage that's hard to proveA broken outdoor setting turns up and nobody knows which guest it was. The bond claim goes nowhere.How we fix itCheck-out inspections with timestamped photos and notes linked to each booking for bond and damage claims.
- The problemLinen tracked looselySets go missing, the laundry invoice doesn't match and a property runs short on a busy weekend.How we fix itLinen sets tracked per property and per clean with laundry pickups and drop-offs reconciled.
- The problemMaintenance lost in the inboxA guest reports the aircon is dead, the cleaner mentions a dripping tap and both get forgotten until the next complaint.How we fix itMaintenance tickets logged by guests, cleaners or staff, sent to tradies and charged to the right owner.
- The problemRepeat guests you can't reachThe OTA owns the guest's details, so the family who loved your beach house never hears from you again.How we fix itYour own guest database with past stays, preferences and opt-in emails for off-peak specials and early summer bookings.
02What we build
Solutions
What we build for holiday rental managers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Channel sync
Bookings and blocked dates kept in step with your channel manager to stop double bookings.
Cleaning rosters
Cleans created from every booking, assigned by area and cleaner availability, with changes pushed to phones.
Cleaner app
Today's cleans, property notes, checklists, photo upload and a done button that tells the office.
Changeover board
Every check-out, clean and check-in for the day on one screen with tight turnarounds flagged.
Owner portal
Owners see bookings, income, statements, maintenance and photos and request their own stays.
Owner statements
Monthly statements with fees, commissions and expenses calculated and exports for your accountant.
Guest guides
A mobile guide per property with wifi, check-in steps, appliances, rules and local favourites.
Guest messaging
Booking confirmations, pre-arrival details, check-out reminders and review requests sent on time.
Smart lock codes
A unique code per booking created automatically, sent to the guest and expired at check-out.
Check-out inspections
Photo inspections linked to each stay for damage, bond claims and owner peace of mind.
Linen & consumables
Linen sets, toiletries and kitchen supplies tracked per property with restock alerts.
Maintenance tickets
Issues logged from anywhere, assigned to tradies and recharged to owners with photos attached.
Guest database
Past stays, preferences and opt-in marketing so repeat guests book direct next time.
A website that books
Hand-built, quick on mobile, with every property bookable and built to rank for your town and 'holiday rental'.
03The systems
The big ones
Your whole rental business, on one calendar.
These are the systems holiday rental managers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Direct bookings
Bookings on your website. Commission in your pocket.
A booking engine built into your own website so guests can search dates, pick a property and pay without leaving. Rates, minimum stays and fees follow your rules. Every booking flows straight into the calendar, the cleaning roster and the owner's statement.
- Live availability across every property
- Seasonal rates and school holiday pricing
- Minimum stays and gap night rules
- Cleaning fees and bonds at checkout
- Secure card payments and deposits
- Returning guest and promo codes
- Channel manager sync to stop double bookings
- Pet friendly and accessible filters
- Booking terms and cancellation policies
- Direct versus OTA booking reports
Cleaning rosters
Every booking makes its own clean.
When a guest books, the clean is already on the roster. Cleaners see their day on their phone with property notes and checklists. The office watches the changeover board fill up with ticks instead of chasing texts.
- Cleans created from check-outs
- Assigned by area and availability
- Changes pushed to cleaner phones
- Checklists per property
- Photo proof when a clean is done
- Same-day turnarounds flagged first
- Late check-out and early check-in approvals
- Linen counts on every job
- Cleaner hours and pay reports
- Deep clean and mid-stay service jobs
Owner portals
Owners check the portal instead of ringing you.
Every owner gets a login showing their bookings, income, statements and maintenance. Owner stays are requested in the portal and blocked on every channel. Monthly statements build themselves from bookings and expenses.
- Bookings and occupancy per property
- Income and statements by month
- Fees and commissions calculated
- Owner stay requests
- Maintenance with photos and costs
- Inspection reports after each stay
- End of year income summaries
- Statement exports for Xero or MYOB
- Owner documents and agreements
- Messages kept in one thread
Guest guides & messaging
Answers before the guest has to ask.
Every property gets a mobile guide with check-in steps, wifi, appliances and house rules. Messages go out on time with the guide, the lock code and the check-out reminder. Guests stop texting at 9pm because the answer's already in their pocket.
- A guide per property
- Check-in steps with photos
- Wifi, bins, parking and pool rules
- Appliance and spa instructions
- Local cafes, beaches and walks
- Pre-arrival messages with lock codes
- Smart lock codes per booking
- Check-out reminders and steps
- Review requests after the stay
- Upsells like late check-out or early arrival
Inspections, linen & maintenance
Proof, sheets and repairs all accounted for.
Check-out inspections with photos tied to each booking, linen sets tracked from laundry to linen press and maintenance jobs that never get lost. Costs land on the right owner's statement without anyone retyping them.
- Photo inspections per stay
- Damage notes linked to the guest
- Evidence ready for bond claims
- Linen sets per property
- Laundry pickups reconciled
- Consumables restock alerts
- Maintenance logged by guests or cleaners
- Jobs sent to your tradies
- Costs recharged to owners
- Asset lists and service dates
04How it changes
Before and after
A changeover Saturday, wolloped.
Here's how a busy Saturday could change. Every holiday rental business runs a bit differently, so we map yours first.
Before
- Text the cleaners the list on Friday night
- One clean gets missed in the group chat
- Guest asks for a late check-out and nobody knows if it fits
- An owner rings to ask about last month's income
- New guest messages asking for the wifi password
- Damage spotted but no photos from the last stay
After
- Cleans were scheduled the moment each booking came in
- Every clean ticked off on the changeover board
- Late check-out approved against the clean schedule
- The owner checked their portal and saw the statement
- The guest guide already had the wifi
- Inspection photos sit with the booking that caused it
05Services
Everything under one roof
Software, websites and systems for holiday rental managers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for holiday rental managers
Built around how your holiday rental business actually runs: direct booking engine, channel sync and the admin in between, in one system you own.
Websites for holiday rental managers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Holiday rental business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for holiday rental managers
Cleaning rosters and cleaner app: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Airbnb, Booking.com and Stayz so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your holiday rental business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the OTAs and platforms you rely on, work alongside a channel manager you're happy with or replace the bits holding you back.
- Airbnb
- Booking.com
- Stayz
- Vrbo
- Expedia
- Guesty
- Hostaway
- Lodgify
- NewBook
- RMS Cloud
- Beds24
- PriceLabs
- Breezeway
- Turno
- Igloohome
- Xero
- MYOB
- Stripe
- Mailchimp
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your holiday rental business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in your office, ride along on a changeover and talk to your cleaners and owners to see what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your properties, channels, rates, cleaning rules, owner fees, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next school holidays.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things holiday rental managers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it sync with Airbnb, Booking.com and Stayz?
Yes. We connect through your channel manager or calendar syncs so dates close everywhere the moment they're booked, which keeps double bookings out of the picture.
Will a direct booking engine actually save us commission?
Every booking that comes direct skips the OTA cut. The OTAs stay useful for finding new guests. The direct engine is about getting repeat guests and website visitors to book with you.
Can cleans be scheduled automatically from bookings?
Yes. Every check-out creates a clean, assigned by area and cleaner availability. If a booking changes, the clean moves with it and the cleaner's phone updates.
Can owners see their bookings and income?
Yes. Owners get their own login with bookings, income, statements, maintenance and inspection photos. They can request owner stays there too.
We already use a channel manager. Do we have to switch?
No. If Guesty, Hostaway, NewBook or another platform is doing its job, we build around it: the direct bookings, cleaning rosters, owner portal and guides on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can it send unique lock codes to each guest?
Yes. We can connect to smart locks like Igloohome so every booking gets its own code, sent with the guest guide and expired at check-out.
How much does a holiday rental system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like guest guides or a cleaning roster can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most holiday rental managers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a holiday rental business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.