Ops manual
Searchable and current.
Franchisee portals: ops manuals, ordering & reporting
Franchise groups: every franchisee on the same page. Manuals, ordering and reporting.
Ops manuals in folders, franchisee orders by email and reports chased each month. We build franchisee portals for franchise groups.
Looking for a franchisee portal?
Franchises run on consistency. We build portals with manuals, training, ordering and reporting.
Wollopit builds client portals, quoting tools, billing systems and integrations for franchise groups around how your business actually works. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so your team can focus on clients instead of shuffling data between apps.
01The problems
What we hear from franchise groups
Does your franchise group have these problems? Here's how we'd fix them.
Most franchise groups we talk to are running on a stack of subscriptions that almost talk to each other, glued together with copy and paste.
- The problemManuals in foldersOutdated.How we fix itOnline ops manual.
- The problemTrainingInconsistent.How we fix itTraining modules.
- The problemOrders by emailManual.How we fix itOrdering portal.
- The problemLocal marketingOff-brand.How we fix itBrand-approved templates.
- The problemReports chasedMonthly.How we fix itReporting dashboards.
- The problemCompliance auditsPaper.How we fix itAudit checklists.
02What we build
Solutions
What we build for franchise groups. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Training
Modules and tracking.
Ordering
Supplies and stock.
Marketing templates
On-brand.
Reporting
Sales and KPIs.
Audits
Digital checklists.
03How it changes
Before and after
A new franchisee, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Manual in a binder
- Training patchy
- Orders by email
- Reports chased
After
- Manual online
- Training tracked
- Orders in portal
- Reports automatic
04Services
Everything under one roof
Software, websites and systems for franchise groups.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for franchise groups
Built around how your franchise group actually runs: ops manual, training and the admin in between, in one system you own.
Websites for franchise groups
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Franchise group system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for franchise groups
Ordering and marketing templates: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, Stripe and HubSpot so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your franchise group, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- Stripe
- HubSpot
- Microsoft 365
- Google Workspace
- Slack
- Jira
- Zapier
- Twilio SMS
- Calendly
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your franchise group: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things franchise groups ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can head office update the manual for everyone?
Yes. Updates publish to every franchisee instantly.
How much does it cost?
It depends on what you need, so we quote up front once we understand your franchise group. No surprise invoices, no lock-in and you own what we build.
Can you replace some of our subscriptions?
Often, yes. If you're paying for several tools that each do a bit, we can build one system that does exactly what you need. We'll show you the numbers first.
Can you integrate with our existing stack?
Yes. We connect to common platforms and APIs so data moves on its own instead of being copied between tabs.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most franchise groups we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a franchise group problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.