Member CRM
Records and history.
Member CRMs: renewals, events & member portals
Membership organisations: renewals, events and value in one place. Members who renew.
Members in spreadsheets, renewals chased and events sold separately. We build member CRMs for associations.
Looking for association member management software?
Associations need members to see value and renew. We build member databases, portals, events and renewals.
Wollopit builds client portals, quoting tools, billing systems and integrations for membership organisations around how your business actually works. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so your team can focus on clients instead of shuffling data between apps.
01The problems
What we hear from membership organisations
Does your membership organisation have these problems? Here's how we'd fix them.
Most membership organisations we talk to are running on a stack of subscriptions that almost talk to each other, glued together with copy and paste.
- The problemMembers in spreadsheetsOut of date.How we fix itMember CRM.
- The problemRenewals chasedLapses.How we fix itAutomatic renewals.
- The problemEvents separateTicket platforms.How we fix itMember event pricing.
- The problemCPD trackingManual.How we fix itCPD records.
- The problemMember directoryOutdated.How we fix itMember directory.
- The problemMember benefitsUnclear.How we fix itMember portal.
02What we build
Solutions
What we build for membership organisations. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Renewals
Reminders and payments.
Events
Member pricing.
CPD tracking
Points and certificates.
Directory
Searchable.
Member portal
Benefits and resources.
03How it changes
Before and after
Renewal season, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Spreadsheet of members
- Renewal emails
- Event on another platform
- CPD tracked by hand
After
- CRM current
- Renewals automatic
- Events with member pricing
- CPD logged
04Services
Everything under one roof
Software, websites and systems for membership organisations.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for membership organisations
Built around how your membership organisation actually runs: member CRM, renewals and the admin in between, in one system you own.
Websites for membership organisations
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Membership organisation system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for membership organisations
Events and cPD tracking: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, Stripe and HubSpot so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your membership organisation, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- Stripe
- HubSpot
- Microsoft 365
- Google Workspace
- Slack
- Jira
- Zapier
- Twilio SMS
- Calendly
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your membership organisation: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things membership organisations ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can members update their own details?
Yes. Members manage their profiles and see their history.
How much does it cost?
It depends on what you need, so we quote up front once we understand your membership organisation. No surprise invoices, no lock-in and you own what we build.
Can you replace some of our subscriptions?
Often, yes. If you're paying for several tools that each do a bit, we can build one system that does exactly what you need. We'll show you the numbers first.
Can you integrate with our existing stack?
Yes. We connect to common platforms and APIs so data moves on its own instead of being copied between tabs.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most membership organisations we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a membership organisation problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.