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Customer portals for licences, billing & support

Software companies: customers self-serve licences and billing. Fewer support emails.

Licence keys sent by email, billing questions to support and downloads scattered. We build customer portals for software companies.

Looking for a software customer portal?

Software customers want licences, invoices and downloads without emailing you. We build portals that handle it.

Wollopit builds client portals, quoting tools, billing systems and integrations for software companies around how your business actually works. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so your team can focus on clients instead of shuffling data between apps.

01The problems

What we hear from software companies

Does your software company have these problems? Here's how we'd fix them.

Most software companies we talk to are running on a stack of subscriptions that almost talk to each other, glued together with copy and paste.

  • The problemLicence keys by emailLost keys.
    How we fix itLicence management portal.
  • The problemBilling questionsSupport load.
    How we fix itSelf-service billing.
  • The problemDownloadsScattered.
    How we fix itDownload centre.
  • The problemSupportEmail chaos.
    How we fix itSupport tickets.
  • The problemRenewalsMissed.
    How we fix itAutomatic renewals.
  • The problemReseller salesManual.
    How we fix itReseller portal.
02What we build

Solutions

What we build for software companies. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Licence portal

Keys and seats.

02

Self-service billing

Invoices and cards.

03

Download centre

Versions.

04

Support tickets

Tracked.

05

Renewals

Automatic.

06

Reseller portal

Partners sell.

03How it changes

Before and after

A renewal cycle, wolloped.

Here's how a typical day could change. Every business is different, so we map yours first.

Before

  1. Customer emails for key
  2. Invoice resent
  3. Download link expired
  4. Renewal missed

After

  1. Key in portal
  2. Invoice downloaded
  3. Download centre
  4. Renewed automatically
04Services

Everything under one roof

Software, websites and systems for software companies.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for software companies

Built around how your software company actually runs: licence portal, self-service billing and the admin in between, in one system you own.

Websites for software companies

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Software company system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for software companies

Download centre and support tickets: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, Stripe and HubSpot so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your software company, looked after by the people who built it.

05Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.

  • Xero
  • Stripe
  • HubSpot
  • Microsoft 365
  • Google Workspace
  • Slack
  • Jira
  • Zapier
  • Twilio SMS
  • Calendly
06How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your software company: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

07Questions

FAQ

Things software companies ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can it integrate with our licensing system?

Yes, where it has an API. Otherwise we can build licensing too.

How much does it cost?

It depends on what you need, so we quote up front once we understand your software company. No surprise invoices, no lock-in and you own what we build.

Can you replace some of our subscriptions?

Often, yes. If you're paying for several tools that each do a bit, we can build one system that does exactly what you need. We'll show you the numbers first.

Can you integrate with our existing stack?

Yes. We connect to common platforms and APIs so data moves on its own instead of being copied between tabs.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most software companies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a software company problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

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