Online course booking
Public courses by date, venue and unit with live seats left, payment up front and instant confirmations.
First aid course booking software & certificates
First aid trainers: courses booked, certificates sent, refreshers reminded. Repeat business on autopilot.
Bookings come in by phone, half the room hasn't done the pre-course work, certificates get typed up at night and everyone you trained last year forgets their CPR is due. We build booking, enrolment, certificate and refresher systems for first aid trainers that all talk to each other, then we host them and look after them.
Looking for first aid course booking software that handles certificates and refreshers too?
A first aid training business is a booking office, a classroom, a compliance desk and a sales team rolled into one. You're running public courses in hired rooms, onsite sessions at worksites and childcare centres, chasing USIs for your RTO and trying to remember who's due for a CPR refresher. Most trainers hold it together with a booking form, an inbox, a spreadsheet and a lot of late nights.
Wollopit builds custom software around how your courses actually run. Learners book and pay online, get their pre-course link straight away and hand over clean enrolment details before the day. You mark competency on a tablet, certificates go out on their own and every expiry date quietly becomes a reminder that brings them back. Workplaces get their own portal to book staff and see who's current. We connect the tools you already use and look after the lot on our own servers.
01The problems
What we hear from first aid trainers
Does your first aid training business have these problems? Here's how we'd fix them.
Most first aid trainers we talk to are great in front of a room and buried behind a desk. The training is the easy bit. It's everything around it that eats the week.
- The problemBookings by phone and emailHalf your week goes on answering 'got any spots Saturday?' and taking card details over the phone between sessions.How we fix itOnline booking by course, date and venue with live seats left, payment up front and a confirmation sent the second they book.
- The problemPre-course work not doneLearners rock up without the online theory finished and you lose the first hour sorting it out.How we fix itPre-course links sent with the booking, completion tracked and reminders going out until it's done. You see who's ready before the day.
- The problemEnrolment details all over the placeWrong USIs, missing dates of birth and misspelt names turn up after the course, right when the RTO needs them.How we fix itUSI and enrolment details collected and checked at booking, so the paperwork is clean before anyone touches a manikin.
- The problemCertificates typed up by handResults get written on paper, keyed into one system, then certificates are made in another and emailed one by one.How we fix itMark competency on a tablet on the day. Results flow to your RTO or certificates issue automatically with the right unit codes.
- The problemRefreshers forgottenCPR is due every year and first aid every three, yet nobody hears from you and they book with whoever Google shows them.How we fix itExpiry dates tracked for every learner and unit, with emails and SMS before they're due linking straight to the next course nearby.
- The problemWorkplace groups by email chainA site manager sends 14 names, three drop out, two get added on the morning and the invoice ends up wrong.How we fix itWorkplace accounts where the manager books seats, swaps staff and pays on invoice, with every change tracked.
- The problemEmployers asking who's still currentAn office manager rings needing a list of staff with valid first aid for an audit and you dig through old emails.How we fix itA workplace portal showing every staff member's certificates and expiry dates, with a report ready for their WHS records.
- The problemOnsite courses quoted on the flyA childcare centre or worksite wants training onsite and the quote, date and headcount live across three emails.How we fix itAn onsite request form that turns into a quote, books the trainer and kit together and gives the client a link for their learners to enrol.
- The problemTrainers and venues juggledCasual trainers, hired rooms in different towns and a spreadsheet that says who's teaching where, mostly.How we fix itA shared calendar of courses, venues and trainers with availability, run sheets on their phones and trainer pay worked out.
- The problemKit runs out at the worst timeManikin lungs, AED trainer pads and face shields run short and nobody notices until the room is full.How we fix itKit lists per course, stock counts after each session and cleaning logs so every kit bag is ready before it leaves.
- The problemNo-shows and empty seatsA course runs half full because people didn't turn up and the waitlist lived on a sticky note.How we fix itSMS reminders the day before, a waitlist that fills cancelled seats automatically and easy reschedules with a fee you set.
02What we build
Solutions
What we build for first aid trainers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Pre-course learning tracker
Links to your online theory sent on booking, completion tracked and automatic nudges for anyone behind.
USI & enrolment forms
USI, ID, contact and special needs details collected and checked before the day, ready for your RTO.
Assessment on a tablet
Attendance, practical sign-offs and competency marked in the room, with notes and photos if you need them.
Certificate issuing
Certificates or statements sent automatically after the course with the right unit codes and expiry dates.
Refresher reminders
Emails and SMS before CPR and first aid expire, linking straight to the next course near them.
Workplace portal
Employers book staff, swap names, pay on invoice and see every certificate and expiry in one place.
Onsite course requests
Enquiry to quote to booking, with the trainer, kit and a private enrolment link for the client's team.
Trainer & venue calendar
Who's teaching where, room bookings, run sheets on phones and trainer hours ready for pay.
Kit & manikin tracking
Kit bags per trainer, consumables counted after each session and manikin cleaning logs.
Waitlists & reminders
Cancelled seats filled from the waitlist, day-before SMS and simple reschedules.
Invoices into Xero or MYOB
Public bookings, workplace invoices and onsite quotes reconciled without retyping.
A website that books
Hand-built, quick on mobile, with live course dates and built to rank for 'first aid course near me'.
03The systems
The big ones
Your whole training business, on one system.
These are the systems first aid trainers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Course bookings
Seats booked and paid while you're teaching.
Every public course shows up online with its date, venue, unit and seats left. Learners book and pay in a minute on their phone. Cancelled seats get filled from the waitlist without you lifting a finger.
- Courses by date, venue and unit
- Live seats left on every session
- Card payment or workplace invoice
- Instant confirmation with venue details
- Waitlist that fills cancelled seats
- Day-before SMS reminders
- Reschedules with a fee you set
- Discount codes and group pricing
- Recurring course schedules
- Course dates shown on your website
Pre-course & enrolment
Everyone walks in ready to start.
Pre-course links and enrolment forms go out the moment someone books. USIs and details get checked early. You see exactly who's finished the theory before the day, not halfway through the morning.
- Pre-course link sent on booking
- Completion tracked per learner
- Automatic nudges for anyone behind
- USI collected and checked
- Name and date of birth checks
- Special needs and access notes
- Photo ID upload if your RTO needs it
- Ready list for the trainer on the day
- Works with your existing online learning
- Clean data handed to your RTO
Assessment & certificates
Mark it in the room. Certificates go out on their own.
Attendance and practical sign-offs get ticked on a tablet as you go. When the course wraps up, results flow to your partner RTO or your own certificates go out with the right unit codes and expiry dates.
- Attendance on a tablet or phone
- Practical sign-offs per unit
- Trainer notes against each learner
- Competent or not yet competent
- Results sent to your RTO
- Certificates issued automatically
- Unit codes and expiry dates included
- Reissue a lost certificate in seconds
- Learners download their own copies
- Full history for audits
Refresher reminders
Every expiry date is your next booking.
The system knows when every learner's CPR and first aid run out. Reminders go out ahead of time with a link to the next course near them. Their details are already filled in, so rebooking takes a minute.
- Expiry tracked per learner and unit
- Yearly CPR refresher reminders
- Three-yearly first aid reminders
- Email and SMS a month out
- Link to the nearest upcoming course
- Details prefilled on rebooking
- Workplace managers reminded too
- Stops once they've rebooked
- Reports on who came back
- Win-back messages for lapsed learners
Workplaces & onsite
Employers book, swap and track their own staff.
Workplaces get a login where they book seats, swap names and pay on invoice. They see every staff member's certificate and expiry date without ringing you. Onsite requests turn into quotes and bookings in one place.
- Workplace accounts and logins
- Book seats on public courses
- Swap staff names before the day
- Pay on invoice via Xero or MYOB
- Staff certificates and expiry dates
- Reports for WHS records
- Onsite course request form
- Quote, trainer and kit booked together
- Private enrolment link for their team
- Expiry alerts sent to the manager
04How it changes
Before and after
A CPR refresher cycle, wolloped.
Here's how a year in the life of one learner could change. Every training business runs differently, so we map yours first.
Before
- Their CPR quietly expires in March
- Nobody reminds them
- Their boss asks for a current certificate
- They search 'CPR course near me'
- They book with whoever comes up first
- Your repeat customer is gone
After
- A reminder SMS lands a month before expiry
- It links to your next CPR course near them
- Details are prefilled and they book in a minute
- Pre-course work goes out with the USI already on file
- Their certificate arrives after the course
- Next year's reminder is already set
05Services
Everything under one roof
Software, websites and systems for first aid trainers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for first aid trainers
Built around how your first aid training business actually runs: online course booking, pre-course learning tracker and the admin in between, in one system you own.
Websites for first aid trainers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
First aid training business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for first aid trainers
USI & enrolment forms and assessment on a tablet: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect aXcelerate, VETtrak and Moodle so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your first aid training business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside training platforms you're happy with or replace the ones holding you back.
- aXcelerate
- VETtrak
- Moodle
- USI Registry System
- Xero
- MYOB
- Stripe
- Square
- Google Workspace
- Microsoft 365
- Google Calendar
- Zoom
- Mailchimp
- Twilio SMS
- Jotform
- Canva
- YouTube
- Humanitix
- Eventbrite
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your first aid training business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit in on a course, follow a booking from enquiry to certificate and work out where your hours actually go.
- 02
Archi-tech
We plan it before writing code: your courses, venues, trainers, RTO hand-offs, workplace clients, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, like online bookings or certificates, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks before a Saturday course you call the people who built it.
08Questions
FAQ
Things first aid trainers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can workplaces track their staff certificates?
Yes. Workplace accounts can see every staff member's certificates and expiry dates, book refreshers and pull a report for their WHS records.
We deliver under a partner RTO. Can it work with that?
Yes. We collect USIs and enrolment details at booking and hand clean results to your RTO in the format they need. If you're an RTO yourself we can issue statements of attainment directly.
Can it check USIs before the course?
Yes. USIs are collected and checked when people book, with reminders for anyone missing one. That means no chasing learners after they've gone home.
Can learners do pre-course work online?
Yes. We can link to the online learning you already use or build it in, then track who's finished and nudge anyone who hasn't.
We already use aXcelerate or VETtrak. Do we have to switch?
No. If your student management system is doing its job we build around it: bookings, reminders, the workplace portal and your website on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
How much does a first aid training system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online bookings or refresher reminders can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most first aid trainers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a first aid training business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.