Subscriptions & standing orders
Weekly, fortnightly or custom delivery days with products, sizes and quantities customers can change themselves.
Dairy software: milk delivery rounds & subscriptions
Dairies: delivery rounds that run on subscriptions. Milk on the doorstep, billing on autopilot.
The round lives on a clipboard in the van, customers text at 9pm to skip next week, cash gets left under empty bottles and half the glass never comes home. We build subscription, round, billing and bottle systems for dairies that all talk to each other. Then we host them and look after them.
Looking for milk delivery subscription software that actually runs the round?
A home delivery dairy is a farm, a bottling room, a subscription business and a delivery company all at once. Most run it on a spreadsheet of standing orders, a run sheet printed every afternoon, a phone full of skip requests and a Xero file someone reconciles on Sunday night. One customer going on holiday means changing the order, the run sheet, the bottling numbers and the invoice by hand.
Wollopit builds custom dairy software around how your dairy actually runs. Customers manage their own milk, skips and extras online. Tomorrow's bottling numbers and run sheets build themselves from the orders. Billing happens on its own and every bottle and crate is tracked. Cafes reorder through their own portal. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers, so you can get back to the cows.
01The problems
What we hear from dairies
Does your dairy have these problems? Here's how we'd fix them.
Most dairies we talk to make beautiful milk and run deliveries on a clipboard, a group chat and a very good memory. It works, right up until the driver who knows the round calls in sick.
- The problemThe round lives on a clipboardRun sheets get rewritten by hand every afternoon and only one driver really knows the gate codes and where the esky goes.How we fix itRun sheets built from tomorrow's orders, in drop order, with access notes and gate codes on the driver's phone.
- The problemSkips come in by text at 9pmCustomers text, ring and message on Facebook to pause for a week. Someone forgets and the milk sits on an empty doorstep.How we fix itCustomers skip, pause for holidays or change their order online before the cut-off. The round and the invoice update themselves.
- The problemPayments chased every weekCash under the bottle, transfers with no reference and a list of accounts that are three weeks behind.How we fix itAutomatic weekly or monthly billing by card or direct debit, failed payment retries and gentle reminders that go out on their own.
- The problemGlass bottles go missingHundreds of bottles sitting in garages and recycling bins. Nobody knows who has how many or whether they paid a deposit.How we fix itBottle and crate tracking per customer, deposits on the account and reminders to put the empties out.
- The problemExtras never get offeredCream, yoghurt, butter and cheese sit in the coolroom because customers don't know they can add them.How we fix itAn add-ons shop where customers drop extras onto their next delivery in a couple of taps.
- The problemLate changes after the cut-offOrders change after the bottling numbers have gone through so the van leaves short or with spare milk.How we fix itA hard cut-off per round, with late changes flagged so you decide what happens instead of finding out at 4am.
- The problemBottling by guessworkTomorrow's numbers are worked out from a spreadsheet and a hunch, so you bottle too much full cream and run out of skim.How we fix itA production plan for every product and size, built from subscriptions, extras and cafe orders the moment the cut-off passes.
- The problemCafes order by textCafes text for an extra crate on Saturday morning and someone retypes it all into Xero on Monday.How we fix itA wholesale portal with standing orders, their own pricing and invoices that go straight into Xero or MYOB.
- The problemNew suburbs are messyPeople outside the round keep asking and their details end up on a sticky note.How we fix itDelivery zones by postcode with a waitlist, so you can see when a new street is worth adding to the round.
- The problem"My milk didn't turn up"A customer swears nothing came and the driver can't remember one doorstep out of two hundred.How we fix itDelivery ticked off on the driver's phone with a time and an optional photo, plus missed-drop notes back to the office.
- The problemFood safety records on paperPasteuriser temps, coolroom checks and batch numbers live on clipboards that get coffee spilt on them.How we fix itDigital temperature logs, batch records and a recall list that shows exactly which customers got which batch.
02What we build
Solutions
What we build for dairies. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Customer self-service portal
Skips, holiday pauses, order changes, payment details and invoices online, with a hard cut-off per round.
Round planner & run sheets
Rounds built from tomorrow's orders, sorted in drop order, with load sheets for each van.
Driver app
Drops in order on a phone, gate codes and esky notes, tick-off with photos and bottles collected.
Automatic billing
Weekly or monthly charges by card or direct debit, failed payment retries and invoices synced to Xero or MYOB.
Bottle & crate tracking
Glass bottles and crates per customer, deposits on the account and reminders to leave the empties out.
Add-ons & extras shop
Cream, yoghurt, butter, cheese and eggs added to the next delivery before the cut-off.
Production & bottling plan
Exactly how much of each product and size to bottle tomorrow, from every order in one place.
Cafe & wholesale portal
Accounts for cafes and grocers with their own pricing, standing orders and quick extra orders.
Delivery zones & waitlist
Postcode and street zones, a waitlist for areas you don't cover yet and sign-ups that land on the right round.
Batch, temperature & recall records
Pasteuriser and coolroom logs on a tablet, batch numbers per bottling run and a recall list in seconds.
Customer emails & SMS
Delivery reminders, cut-off nudges, new product news and holiday round changes sent on their own.
A website that sells milk
Hand-built, quick on mobile, with sign-up by postcode, your farm gate hours and built to rank for 'milk delivery near me'.
03The systems
The big ones
Your whole dairy, on one system.
These are the systems dairies ask us about most. Each one works on its own and they get properly clever when they're joined up.
Subscriptions & self-service
Customers run their own milk order. You stop answering texts.
Every customer gets a login to manage their standing order, skip a week or pause while they're away. Changes lock at your cut-off and flow straight through to the round, the bottling plan and the invoice.
- Weekly, fortnightly or custom days
- Products, sizes and quantities per drop
- One-week skips in a tap
- Holiday pauses with a restart date
- Extras added to the next delivery
- Hard cut-off per round
- Postcode check at sign-up
- Waitlist for areas you don't cover
- Reminder before each cut-off
- Order history and invoices online
Rounds & driver app
The round plans itself. Any driver can run it.
Once the cut-off passes the system builds every round in drop order with load sheets for each van. Drivers follow it on their phone with gate codes, esky notes and a tick for every doorstep.
- Rounds built from tomorrow's orders
- Drops sorted in delivery order
- Load sheet per van
- Gate codes and access notes
- Esky and side-door instructions
- Tick-off with time and photo
- Empties collected per drop
- Missed drop notes to the office
- Works with patchy reception
- New customers slotted into the right spot
Billing & bottles
Billing that happens on its own. Bottles that come home.
Customers are charged weekly or monthly for exactly what was delivered, skips and extras included. Every glass bottle and crate is tracked against the account so you know who's holding your glass.
- Charged for what was actually delivered
- Card or direct debit
- Weekly or monthly billing
- Failed payment retries
- Overdue reminders by email and SMS
- Invoices synced to Xero or MYOB
- Bottle deposits on the account
- Bottles out and back per customer
- Reminders to leave the empties out
- Account holds for long-overdue balances
Production & food safety
Bottle exactly what's been ordered. Keep the records straight.
The moment the cut-off passes you get a bottling plan for every product and size across home delivery, extras and cafes. Batch numbers, pasteuriser temps and coolroom checks are logged on a tablet so a recall takes seconds.
- Bottling plan by product and size
- Home delivery and wholesale combined
- Spare stock for the farm gate
- Batch numbers per bottling run
- Pasteuriser temperature logs
- Coolroom and van temperature checks
- Cleaning records on a tablet
- Recall list by batch and customer
- Records ready for your auditor
- Ingredient stock for yoghurt and cheese
Cafe & wholesale
Cafes reorder themselves. The office stops retyping.
Cafes, grocers and delis get their own portal with their pricing, standing orders and order history. Their drops land on the right round and invoices go straight into your accounts.
- Wholesale accounts with their own pricing
- Standing orders by day
- Quick extra orders before cut-off
- Drops added to the right round
- Crates tracked per venue
- Invoices straight into Xero or MYOB
- Credit limits and account holds
- New product alerts
- Order history and statements
- Barista milk and bulk sizes
04How it changes
Before and after
A customer going on holiday, wolloped.
Here's how a simple holiday pause could change. Every dairy is different, so we map yours first.
Before
- Customer texts on Sunday night saying they're away
- Someone writes it on the whiteboard
- The standing order spreadsheet gets edited by hand
- The run sheet gets crossed out and rewritten
- The invoice gets adjusted in Xero
- Milk still turns up on the doorstep anyway
After
- Customer pauses online with a restart date
- The pause locks in before the cut-off
- Their drops drop off the run sheet on their own
- Tomorrow's bottling numbers adjust
- Billing skips those weeks automatically
- A welcome back reminder goes out before they restart
05Services
Everything under one roof
Software, websites and systems for dairies.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for dairies
Built around how your dairy actually runs: subscriptions & standing orders, customer self-service portal and the admin in between, in one system you own.
Websites for dairies
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Dairy system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for dairies
Round planner & run sheets and driver app: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your dairy, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Stripe
- Square
- Ezidebit
- GoCardless
- Pinch Payments
- Shopify
- WooCommerce
- Circuit for Teams
- Routific
- OptimoRoute
- Klaviyo
- Mailchimp
- Google Business Profile
- Deputy
- Australia Post
- Sendle
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your dairy: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We ride along on a round, stand in the bottling room and sit with whoever does the billing, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your products, rounds, cut-offs, billing, bottles, cafe accounts, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually skips and run sheets first, so the texts stop before anything else.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks before a 4am round you call the people who built it.
08Questions
FAQ
Things dairies ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers skip a week or pause for holidays themselves?
Yes. Customers log in to skip a delivery, pause with a restart date or change their order. It locks at your cut-off and the round, bottling plan and billing all update on their own.
Can customers add one-off extras?
Yes. Customers can add cream, yoghurt, cheese or anything else you sell to their next delivery before the cut-off.
Can it plan our rounds?
Yes. Rounds are built from tomorrow's orders in drop order, with load sheets for each van and a driver app with gate codes and notes. If you already use a route planner like Circuit or Routific we can feed it instead.
Can it track our glass bottles?
Yes. Bottles and crates are tracked per customer and per cafe, with deposits on the account and reminders to leave the empties out.
Do we have to switch from what we use now?
No. If Xero, your payment provider or your online shop is doing its job, we build around it. If something's holding you back we'll show you what replacing it would involve before anything changes.
How much does a dairy system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like self-service skips or a cafe order portal can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most dairies we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a dairy problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.