Online ordering
Builders and concreters order with mix, volume, slump, pour rate, site pin and pump needs. You confirm the time.
Concrete supplier software: orders, dispatch & dockets
Concrete suppliers: orders, pours and trucks in sync. Dispatch that keeps up with the pour.
Orders get scribbled down at 5am, trucks are spaced by radio and gut feel, the pump is booked on a different phone and the dockets get matched on Monday. We build ordering, dispatch, docket and account systems for concrete suppliers that all talk to each other, then we host them and look after them.
Looking for concrete ordering and dispatch software that keeps up with the pour?
Concrete has a short life once it's batched. The order, the plant, the trucks, the pump and the crew on site all have to line up within minutes or someone ends up with a cold joint and an angry builder. Most suppliers run that on a phone, a radio, a whiteboard and a dispatcher who keeps the whole day in their head. It works until they're crook or it rains on a Saturday.
Wollopit builds custom software for concrete suppliers around how your plant actually runs. Orders come in with the mix, volume, slump and pour rate locked in. Dispatch sees every truck and every pour on one board. Drivers get the site details on their phone and dockets are signed on glass, then flow straight to invoicing. We connect the batching, fleet and accounting tools you already rely on and look after the lot on our own servers.
01The problems
What we hear from concrete suppliers
Does your concrete supply business have these problems? Here's how we'd fix them.
Most concrete suppliers we talk to batch great concrete and run the order desk on a notepad and a radio. It holds together right up until the Saturday everyone wants a 7am slab.
- The problemOrders taken by phone at 5amMix, MPa, slump, aggregate size and site address get scribbled down mid-call. One misheard number and the wrong concrete turns up.How we fix itOnline ordering plus a structured order screen for the phone desk. Every order has the mix, volume, slump, pour rate and site pinned before it's confirmed.
- The problemTruck spacing managed by feelThe dispatcher juggles load times, travel and unload rates in their head. Trucks bunch up on site or the crew stands around waiting.How we fix itA dispatch board that spaces trucks to the pour rate, travel time and plant capacity, with the next load time for every job at a glance.
- The problemPour times change at the last minuteThe formwork isn't ready, the inspector's late or it's raining. The change gets told to one person and the plant batches anyway.How we fix itChanges logged once and pushed to dispatch, the plant, the drivers and the pump at the same time. Everyone sees the new time.
- The problemThe pump is booked somewhere elseThe concrete's ordered with you, the pump with someone else and nobody checks they match until the truck's on site.How we fix itPump bookings linked to the pour, with line pump or boom, operator and setup time all on the same job.
- The problemEvery Saturday is overbookedEveryone wants 7am. You find out you've promised more cubes than the plant and fleet can handle the night before.How we fix itA capacity calendar per plant showing cubes booked, trucks needed and free slots, so the order desk can offer real times.
- The problemDrivers ringing for site detailsWrong street, no access notes, no site contact. The driver calls the office and the office calls the builder.How we fix itA driver app with the site pin, access notes, site contact, mix details and the pour rate for every load.
- The problemCustomers ringing for their truck"Where's my truck?" comes in fifty times a morning. The dispatcher stops dispatching to answer it.How we fix itAutomatic SMS with the truck's ETA and a tracking link pulled from your fleet GPS.
- The problemPaper dockets matched laterDockets come back crumpled, unsigned or not at all. Someone matches them to orders on Monday and invoicing slips a week.How we fix itDigital dockets signed on the driver's phone with time stamps, water added and photos, linked to the order and ready to invoice.
- The problemWaiting time is always disputedThe truck sat on site for 50 minutes but there's no proof, so the standby charge gets written off.How we fix itArrive, start pour and finish times stamped from GPS and the driver app, with waiting charges calculated on the docket.
- The problemReturned concrete goes untrackedHalf a cube comes back, gets dumped and nobody records why or who should wear the cost.How we fix itReturns logged by the driver with the volume and reason, so you can credit or charge it properly and see where waste comes from.
- The problemAccount holds nobody seesA builder blows past their credit limit and the order desk still books them a 40 cube pour.How we fix itCredit limits and account holds visible at the order desk, with COD customers paying by card link before you batch.
- The problemTest results lost in emailCylinder results come back from the lab weeks later and the engineer wants them matched to a pour you can barely remember.How we fix itSamples and test results linked to the docket and the pour, with compliance reports ready for engineers and certifiers.
02What we build
Solutions
What we build for concrete suppliers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Order desk screen
A fast phone order screen that won't let a job through without the details that matter.
Dispatch board
Every pour and truck on one live board, spaced to the pour rate with travel and load times built in.
Plant capacity calendar
Cubes and trucks booked per plant per hour, so overbooked Saturdays get spotted early.
Change handling
Pour time changes and cancellations pushed to dispatch, the plant, drivers and the pump at once.
Pump coordination
Line and boom pump bookings linked to pours, with operators, setup times and pump-only jobs.
Driver app
Load list, site pin, access notes, site contact and one-tap status updates from the cab.
Digital dockets
Signed on glass with time stamps, water added, photos and waiting time, linked straight to the order.
Customer ETA texts
Automatic SMS with the truck's ETA and a live tracking link so the phone stops ringing.
Returns & waste log
Returned concrete recorded with volume and reason, ready to credit or charge.
Customer account portal
Builders see their orders, dockets, invoices and test results, then reorder in a few taps.
Credit & payments
Credit limits, account holds and card payment links for COD customers before batching.
Testing & compliance
Cylinder samples and lab results linked to each pour, with reports for engineers and certifiers.
Invoicing to Xero or MYOB
Signed dockets become invoices with waiting time, pump hire and small load fees included.
Reports for the yard
Cubes per day, truck utilisation, waiting time, returns and revenue by customer and plant.
03The systems
The big ones
Your whole concrete operation, on one system.
These are the systems concrete suppliers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Ordering
Every order right before it's batched.
Customers order online or the phone desk fills in a screen that won't let a job through half done. Mix, strength, slump, volume, pour rate and site location are locked in before anyone confirms a time.
- Online ordering for account customers
- Phone order screen for the desk
- Mix, MPa, slump and aggregate size
- Volume, pour rate and pour method
- Site pinned on a map with access notes
- Pump needs captured on the order
- Real available times per plant
- Repeat orders from past jobs
- Credit checks before confirming
- Confirmation by SMS and email
Dispatch
Trucks spaced to the pour, not by feel.
One live board shows every pour, every truck and when the next load needs to leave the plant. Change a pour time and the whole schedule shuffles with it, so the dispatcher can see trouble coming instead of hearing it on the radio.
- Live board for every plant
- Truck spacing from pour rate and travel
- Next load time for every job
- Truck status from the driver app
- Fleet GPS on a map
- Drag and drop to reassign trucks
- Changes pushed to plant and drivers
- Pump bookings on the same board
- Cubes booked against plant capacity
- Delay alerts before the crew notices
Drivers & dockets
Dockets signed on site. Not matched on Monday.
Drivers get everything they need on their phone and tap through the job as it happens. The docket is signed on glass with real times, water added and photos, then lands with the office before the truck's back at the plant.
- Load list for the shift
- Site pin and turn-by-turn directions
- Access notes and site contact
- One-tap arrived, pouring and finished
- Signature on glass
- Water added and slump notes
- Photos of the pour and site
- Waiting time stamped automatically
- Returned concrete with reasons
- Works with patchy reception
Customer accounts
Builders help themselves. The phone goes quiet.
Account customers log in to see their orders, ETAs, dockets, invoices and test results without ringing anyone. Credit limits and holds sit right where the order desk can see them.
- Orders and pour history
- Live ETA and tracking link
- Signed dockets to download
- Invoices and statements
- Test results per pour
- Reorder from past jobs
- Multiple logins per builder
- Credit limits and account holds
- Card payment links for COD
- Invoices straight to Xero or MYOB
Testing & compliance
Test results matched to the pour, every time.
Samples taken on site are linked to the docket and the pour they came from. When results come back from the lab they're matched automatically, so the engineer gets their report without you digging through emails.
- Samples logged against dockets
- Cylinder IDs and test ages
- Lab results matched to pours
- 7 and 28 day results tracked
- Low result alerts
- Reports for engineers and certifiers
- Mix design library
- Results visible in customer portal
- Full history per project
04How it changes
Before and after
A Saturday slab pour, wolloped.
Here's how a 24 cube Saturday slab could change. Every plant runs differently, so we map yours first.
Before
- Order taken by phone and written on a notepad
- Pump booked on a separate call
- Trucks spaced by radio and gut feel
- Pour time changes and the plant batches anyway
- Builder rings three times asking where the truck is
- Crumpled dockets matched to orders on Monday
After
- Order placed online with mix, slump and site pinned
- Pump linked to the same job
- Dispatch board spaces trucks to the pour rate
- Change pushed to plant, drivers and pump instantly
- Builder gets an ETA text with a tracking link
- Dockets signed on site and ready to invoice
05Services
Everything under one roof
Software, websites and systems for concrete suppliers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for concrete suppliers
Built around how your concrete supply business actually runs: online ordering, order desk screen and the admin in between, in one system you own.
Websites for concrete suppliers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Concrete supply business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for concrete suppliers
Dispatch board and plant capacity calendar: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Command Alkon, Teletrac Navman and MTData so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your concrete supply business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the batching, fleet and accounting tools you rely on, work alongside the platforms you're happy with or replace the ones holding you back.
- Command Alkon
- Teletrac Navman
- MTData
- EROAD
- Webfleet
- Xero
- MYOB
- Procore
- Microsoft 365
- Google Workspace
- Dropbox
- Deputy
- Stripe
- Twilio SMS
- Google Maps
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your concrete supply business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit at the order desk, stand next to the dispatcher on a busy morning and ride along in a truck, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your plants, mixes, fleet, pumps, customers, batching and accounting connections, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, like dispatch or dockets, so you get a win before the next big pour.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks at 6am you call the people who built it.
08Questions
FAQ
Things concrete suppliers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can it connect to our batching system?
Often, yes. If your batching system supports integration, orders can flow to the plant and batch records can flow back onto the docket. We check what yours can do before we promise anything.
Can it use our existing fleet GPS?
Usually. We can pull truck locations from fleet systems like Teletrac Navman, MTData or EROAD for the dispatch map, ETA texts and waiting time stamps.
Will online ordering mess up our schedule?
No. Customers request a time and only see slots the plant can actually handle. Your order desk still confirms the job, so nothing gets batched without a person signing off.
Can it handle more than one plant?
Yes. Each plant gets its own capacity, trucks and board, with dispatch able to see across all of them and move work between plants.
Do drivers need good reception for digital dockets?
No. The driver app keeps working with patchy reception and syncs when it's back in range, so dockets still get signed on rural and new estate sites.
We already use dispatch or batching software. Do we have to switch?
No. If it's doing its job we build around it: ordering, driver app, dockets, customer portal and invoicing on top. If it's holding you back we'll show you what replacing it would involve before anything changes.
How much does a concrete ordering and dispatch system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online ordering or digital dockets can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most concrete suppliers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a concrete supply business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.