Online chocolate shop
Bars, boxes, hampers and gift cards with Afterpay, click and collect and local delivery, built for gifting.
Chocolatier software: gift boxes, corporate orders & Easter
Chocolatiers: gift boxes, corporate orders and Easter, sorted. Temper chocolate, not tempers.
Easter pre-orders are on a clipboard, corporate gifts arrive as a twelve-email chain with a spreadsheet attached and someone's handwriting forty gift cards at 10pm. Then a heatwave hits and a parcel turns to soup in a Brisbane letterbox. We build online shops, gifting portals and production systems for chocolatiers, then we host them and look after them.
Looking for a chocolate shop online store that copes with Easter, Christmas and corporate gifting?
A chocolatier is a kitchen, a gift shop, a wholesaler and a corporate gifting service all at once. Most of the year it ticks along. Then Valentine's, Easter, Mother's Day and Christmas land and suddenly you're moulding eggs, answering the phone, chasing a PA for a logo file and packing boxes in the same afternoon. Off-the-shelf shop templates sell a bar of chocolate fine. They fall apart when a customer wants to pick their own twelve, add a card and collect on Thursday.
Wollopit builds custom software for chocolatiers around how your kitchen actually runs. Customers build their own boxes and type their own messages. Corporate clients upload their logo and a list of addresses. Seasonal ranges go on pre-order with pickup slots, so you know how many eggs to mould before Good Friday. Shipping pauses itself when it's too hot to post. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from chocolatiers
Does your chocolatier have these problems? Here's how we'd fix them.
Most chocolatiers we talk to make beautiful things by hand and run the business on email, sticky notes and a lot of late nights. It works, right up until the week before Easter.
- The problemEaster swamps the shopThe phone doesn't stop, pre-orders are on a clipboard and you're guessing how many eggs to mould.How we fix itSeasonal pre-orders online with pickup time slots, order caps per day and a production list built from real orders.
- The problemCorporate orders by email chainFifty gift boxes, three logo files, a spreadsheet of addresses and a PA who changes the quantity twice.How we fix itA corporate portal where businesses choose boxes, upload artwork and addresses, approve a proof and pay or get invoiced.
- The problemGift messages written by handCards scribbled at the counter from notes on the order, with the odd name spelt wrong.How we fix itCustomers type their own message at checkout and it prints straight onto the card, ready to pack.
- The problemPick-your-own boxes only work in storeCustomers love choosing their own selection, but the website only sells fixed boxes.How we fix itA box builder: pick a size, choose each piece from what's actually in stock and see the box fill up as you go.
- The problemSummer parcels meltA box sits on a hot verandah for two days and you're refunding a puddle.How we fix itShipping rules by postcode and temperature, express-only in summer, cool packs added automatically and posting paused in a heatwave.
- The problemAllergen questions every dayIs it nut-free? Dairy-free? Vegan? Staff check the recipe folder or guess.How we fix itAllergen and dietary tags on every piece, filters in the shop and labels with ingredients printed from the same recipe.
- The problemProduction lives in your headHow many caramels to make, which moulds to clean and what's going to run out on Saturday.How we fix itA production plan built from orders and stock levels, with batch sheets for the kitchen and low-stock alerts.
- The problemShelf life you can't seeTruffles with a short life sit next to bars that last months and nobody's sure what to move first.How we fix itBatch and best-before tracking so you know what to sell first, what to discount and what to pull.
- The problemCafés and delis order by textWholesale customers message for restocks and someone retypes it into Xero later.How we fix itA wholesale portal with their own pricing, quick reorders and invoices going straight into Xero or MYOB.
- The problemClasses sold by emailWorkshop spots booked over Messenger, deposits chased and the class oversold by two.How we fix itOnline class bookings with capacity limits, gift vouchers, dietary notes and reminder texts.
- The problemValentine's delivery day chaosForty local deliveries on one morning, addresses on paper and the driver ringing for directions.How we fix itDelivery slots by suburb, a run sheet in route order on the driver's phone and SMS updates to the customer.
02What we build
Solutions
What we build for chocolatiers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Box builder
Customers choose box size and each piece from live stock, with allergen filters and a picture of the finished box.
Gift messages & cards
Messages typed at checkout, printed onto cards and matched to the right order at the packing bench.
Corporate gifting portal
Business accounts, branded boxes or cards, logo uploads, proof approvals, bulk address lists and invoicing.
Seasonal pre-orders
Easter, Christmas, Valentine's and Mother's Day ranges on pre-order with caps, deposits and pickup slots.
Heat-aware shipping
Rules by postcode and temperature, cool packs, express-only weeks and automatic holds in a heatwave.
Local delivery runs
Delivery slots by suburb, routed run sheets on the driver's phone and SMS when it's on the way.
Production planner
Daily make lists built from orders and stock, batch sheets for the kitchen and mould schedules.
Recipes, allergens & labels
Recipes with ingredients and allergens, scaled for batches, with compliant labels printed from the same data.
Batch & shelf life tracking
Batch numbers, best-before dates and first-to-go alerts, with lot records if you ever need a recall.
Wholesale portal
Cafés, delis and gift shops reorder at their own pricing with invoices sent to Xero or MYOB.
Classes & workshops
Bookable tastings and making classes with capacity limits, gift vouchers and reminders.
Subscriptions & chocolate club
Monthly boxes billed automatically, with members' allergies remembered and pickup or post.
A website that tempts
Hand-built, quick on mobile, gorgeous product photos and built to rank for 'chocolate shop near me'.
03The systems
The big ones
Your whole chocolate business, on one system.
These are the systems chocolatiers ask us about most. Each one works on its own and they get properly clever when they're joined up.
Gift shop & box builder
Let customers build the box they'd pick in store.
Your online shop works like your counter. Customers choose a box size, pick every piece from what's actually in stock and type a gift message that prints straight onto the card. Allergen filters mean nobody has to email to ask if it's nut-free.
- Choose box size then pick each piece
- Only shows pieces in stock
- Allergen and dietary filters
- Gift messages printed onto cards
- Gift wrap and ribbon add-ons
- Click and collect time slots
- Local delivery by suburb
- Afterpay and gift cards
- Send to a different address
- Order notes for the packing bench
Corporate gifting
Fifty branded boxes without fifty emails.
Businesses get their own portal to choose boxes, upload a logo, approve a proof and drop in a list of addresses. You see one clean order with artwork and dispatch details attached instead of a twelve-email chain.
- Corporate accounts and logins
- Logo and artwork uploads
- Proofs approved online
- Branded cards, sleeves or ribbons
- Bulk address list upload
- Per-recipient gift messages
- Quotes, deposits and invoices
- Invoices into Xero or MYOB
- Reorder last year's Christmas gift
- Dispatch status per recipient
Seasonal pre-orders
Easter, planned before the first egg is moulded.
Seasonal ranges go up on pre-order weeks ahead with daily caps and pickup slots. Every order feeds a production count, so you know exactly how many eggs, bunnies and hampers to make and when.
- Pre-order windows per season
- Daily caps so you don't oversell
- Pickup time slots
- Deposits or full payment up front
- Live production totals by product
- Sold-out switching on its own
- Reminder SMS before pickup
- Collection checklist at the counter
- Late orders paused automatically
- Last year's numbers to plan from
Production & allergens
The kitchen plan, off the sticky notes.
Orders, stock and shelf life turn into a daily make list for the kitchen. Recipes hold the ingredients and allergens, so labels print correctly and every batch carries a number and a best-before date.
- Daily make list from real orders
- Batch sheets with scaled recipes
- Mould and tempering schedule
- Ingredient stock and reorder alerts
- Allergen and ingredient labels
- Batch numbers and best-before dates
- First-to-go alerts for short shelf life
- Lot records for recalls
- Finished stock shared with shop and wholesale
- Cleaning and kitchen logs
Shipping & delivery
Chocolate that arrives as chocolate.
Shipping rules know the season, the postcode and the forecast. Summer orders go express with cool packs, far-flung postcodes pause in a heatwave and local deliveries go out on a routed run sheet.
- Rules by postcode and season
- Express-only during summer
- Cool packs added automatically
- Heatwave holds with customer emails
- Australia Post, Sendle and StarTrack labels
- Tracking sent to the customer
- Local delivery slots by suburb
- Run sheets in route order
- Driver app with delivery photos
- Gift recipients notified, not the buyer
04How it changes
Before and after
Easter week, wolloped.
Here's how the week before Easter could change. Every chocolatier is different, so we map yours first.
Before
- Phone rings all day with egg orders
- Pre-orders scribbled on a clipboard
- Corporate gift details buried in an email chain
- Gift cards handwritten at 10pm
- Guessing how many eggs to mould
- Interstate parcel melts in the heat
After
- Pre-orders taken online weeks ahead
- Pickup slots capped so the counter copes
- Corporate orders in the portal with proofs approved
- Messages typed by customers and printed
- Production list built from real orders
- Hot postcodes held until it cools down
05Services
Everything under one roof
Software, websites and systems for chocolatiers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for chocolatiers
Built around how your chocolatier actually runs: online chocolate shop, box builder and the admin in between, in one system you own.
Websites for chocolatiers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Chocolatier system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for chocolatiers
Gift messages & cards and corporate gifting portal: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Shopify, WooCommerce and Square so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your chocolatier, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.
- Shopify
- WooCommerce
- Square
- Lightspeed
- Xero
- MYOB
- Stripe
- Afterpay
- Australia Post
- Sendle
- StarTrack
- Shippit
- Klaviyo
- Mailchimp
- Google Business Profile
- Humanitix
- Eventbrite
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your chocolatier: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in the kitchen, at the counter and at the packing bench, then work out what's really eating your weeks around Easter and Christmas.
- 02
Archi-tech
We plan it before writing code: your range, boxes, corporate clients, seasons, shipping rules, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before your next big season.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things chocolatiers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers build their own box online?
Yes. They pick a box size, choose each piece from what's in stock and add a gift message. It works like choosing at your counter.
Can corporate clients add their logo?
Yes. Branded boxes, sleeves or cards can be offered with artwork uploads and an online proof they approve before you make anything.
Can it stop us posting chocolate in a heatwave?
Yes. We set shipping rules by postcode and season, add cool packs automatically and hold parcels to hot areas until the weather turns, with an email to the customer explaining why.
Can we cap Easter pre-orders so we don't oversell?
Yes. Set caps per product and per pickup slot. When they're full they switch to sold out on their own and your production list updates as orders come in.
We already use Shopify or Square. Do we have to switch?
No. If your shop or POS is doing its job we build around it: the box builder, corporate portal, pre-orders and production planning. If it's holding you back we'll show you what replacing it involves first.
How much does it cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a box builder or pre-order system can be quick. Bigger systems are staged so you get the first win early, ideally before your next big season.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most chocolatiers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a chocolatier problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.