Direct booking website
Hand-built, quick on mobile, with your rooms, live availability and deposits, made to rank for 'B&B near me'.
B&B booking software: direct bookings, breakfasts & guides
B&Bs: personal service starts at the booking. Rooms, breakfasts and local tips, sorted.
Enquiries bounce back and forth by email, breakfast needs get asked at the front door, the same local tips get repeated every weekend and the booking sites take a slice of every stay. We build direct booking, guest preference and guest messaging systems for bed and breakfasts, then we host them and look after them.
Looking for B&B booking software that feels as personal as your place?
A bed and breakfast is usually one or two people doing everything: answering enquiries, cooking breakfast, turning over rooms, recommending the good winery and keeping the books. Most booking software is built for hotels with a front desk and a night manager. So the B&B ends up with a channel manager, an inbox full of 'is the Garden Room free on the 14th?' and a notebook of who's gluten free.
Wollopit builds custom B&B software around how your place actually runs. Guests book and pay a deposit on your own website. Breakfast choices and dietary needs arrive before they do. A welcome message with your local guide goes out on its own. Packages like a picnic hamper or a wine tour sell themselves. We connect to the channel manager and booking sites you already use, so your calendar stays right everywhere, then we host the lot and keep it running.
01The problems
What we hear from B&Bs
Does your bed and breakfast have these problems? Here's how we'd fix them.
Most B&B owners we talk to are brilliant hosts who spend their evenings answering emails instead of resting before the 6am breakfast shift.
- The problemEnquiries go back and forth for daysA guest asks about dates, you reply with prices, they ask about parking, then they book somewhere else.How we fix itLive availability and prices on your website. Guests pick a room, see the answers to common questions and book in a few taps.
- The problemBreakfast gets sorted at the front doorYou find out about the coeliac guest and the vegan partner at check-in, with nothing in the fridge for either.How we fix itBreakfast choices, dietary needs and allergies captured at booking, with a reminder to confirm a few days out.
- The problemBooking sites take a cut of every stayBooking.com and Expedia send guests your way, then keep a healthy slice. Even your repeat guests book through them.How we fix itA direct booking site that's quick on mobile, a best-rate promise and a returning guest offer so regulars come straight to you.
- The problemThe same local tips, every single stayWhere to eat, which walk, what time the markets open. Told at the door, written on scraps of paper, forgotten by lunch.How we fix itYour own local guide on their phone: favourite cafés, walks, wineries and day trips, sent before they arrive.
- The problemRomance packages are hard to sellChampagne on arrival, a picnic hamper or a winery tour gets mentioned in an email and half the guests never hear about it.How we fix itPackages and add-ons offered right in the booking, priced and paid up front, with a prep list for you.
- The problemLate cancellations hurtA couple pulls out of a long weekend two days before. With three rooms that's a third of your week gone.How we fix itDeposits taken at booking, clear cancellation terms they tick to agree and the balance charged automatically.
- The problemDouble bookings across sitesA room sells on Airbnb and your website within the same hour. Someone has to make an awkward phone call.How we fix itYour calendar synced with your channel manager or the booking sites directly, so every room shows the right dates everywhere.
- The problemCheck-in times are a guessing gameGuests turn up at 1pm while you're at the shops or arrive at 10pm with no word.How we fix itArrival times asked before the stay, a heads-up when they're on the way and self check-in details for late arrivals.
- The problemGuest notes live in your headYou know the Smiths love the corner room and have two sugars. Your partner doesn't.How we fix itA guest history with past stays, room favourites, preferences and occasions so anyone can greet them properly.
- The problemReviews and rebookings left to chanceHappy guests leave and never write a review. Nobody hears from you until they stumble on you again.How we fix itA thank-you message after checkout with a review link and an anniversary or return-stay offer at the right time.
02What we build
Solutions
What we build for B&Bs. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Room calendar & availability
Every room, every night on one calendar, with minimum stays, peak pricing and blockout dates.
Breakfast preferences
Menu choices, dietary needs, allergies and preferred breakfast time collected before arrival.
Breakfast prep sheet
Tomorrow's breakfasts on one screen in the kitchen: who, which room, what time and any allergies.
Packages & add-ons
Romance stays, picnic hampers, wine tours, late checkout and flowers, booked and paid with the room.
Deposits & payments
Deposits at booking, balances charged on schedule, refunds and gift vouchers through Stripe or Square.
Guest messages
Booking confirmations, pre-arrival info, directions, check-in details and a checkout thank-you sent on their own.
Local guide
Your favourite spots, walks, wineries and day trips in a phone-friendly guide branded for your place.
Guest history
Past stays, favourite rooms, preferences and special occasions so returning guests feel remembered.
Channel sync
Availability kept in step with your channel manager, Booking.com, Airbnb and Expedia.
Reviews & rebooking
Review requests after checkout, replies from one place and return-stay offers for past guests.
Gift vouchers
Sell stays and packages as gift vouchers online, redeemable against a direct booking.
03The systems
The big ones
Your whole B&B, on one system.
These are the systems B&B owners ask us about most. Each works on its own and they get properly handy when joined up.
Direct booking
Guests book with you, not through a middleman.
Your own website shows live room availability and books stays on the spot with a deposit. Packages and add-ons sit right in the booking, so a weekend becomes a romance stay without a single email.
- Live availability by room
- Room photos, features and bed types
- Deposits taken at booking
- Cancellation terms guests agree to
- Minimum stays and peak pricing
- Packages and add-ons at checkout
- Promo codes and returning guest offers
- Gift vouchers for stays
- Synced with your channel manager
- Bookings straight into Xero
Breakfast & preferences
Breakfast sorted before they pull into the drive.
Guests choose their breakfast, flag allergies and pick a time before they arrive. You get a prep sheet for each morning and a shopping list for the week, so nobody gets toast because you ran out of oat milk.
- Breakfast menu choices at booking
- Dietary and allergy flags
- Preferred breakfast time
- Reminder to confirm before arrival
- Daily kitchen prep sheet
- Weekly shopping list from bookings
- Changes made from the guest's phone
- Notes carried into guest history
Guest messages & local guide
Your local knowledge, in their pocket.
Confirmation, directions, parking, check-in details and your local guide go out on their own at the right time. Guests arrive knowing where to eat and you get your evenings back.
- Booking confirmation emails
- Pre-arrival message with directions
- Arrival time requests
- Self check-in details for late arrivals
- Phone-friendly local guide
- Cafés, walks, wineries and day trips
- Seasonal tips and markets
- Checkout thank-you message
- SMS and email templates in your voice
Guests & rebooking
Regulars who feel like old friends.
Every guest has a history: rooms they love, how they take their coffee and the anniversary they celebrated with you. Thank-you messages, review requests and return-stay offers bring them back direct.
- Guest profiles and past stays
- Favourite rooms and preferences
- Birthdays and anniversaries
- Review requests after checkout
- Google and booking site reviews in one place
- Return-stay offers by email
- Mailchimp lists kept up to date
- Repeat guest reports
04How it changes
Before and after
A weekend stay, wolloped.
Here's how a typical weekend booking could change. Every B&B runs a bit differently, so we map yours first.
Before
- Three emails to confirm dates and prices
- Booked through a site that takes a cut
- Breakfast needs found out at check-in
- No idea what time they're arriving
- The same local tips told at the door
- Guests leave and are never heard from again
After
- Guest books and pays a deposit on your site
- No commission on the stay
- Breakfast and allergies known days ahead
- Arrival time confirmed by message
- Local guide already on their phone
- Thank-you and review request go out on their own
05Services
Everything under one roof
Software, websites and systems for B&Bs.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for B&Bs
Built around how your bed and breakfast actually runs: direct booking website, room calendar & availability and the admin in between, in one system you own.
Websites for B&Bs
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Bed and breakfast system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for B&Bs
Breakfast preferences and breakfast prep sheet: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect SiteMinder, Little Hotelier and Cloudbeds so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your bed and breakfast, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the channel manager, payments and accounting you rely on or replace the bits holding you back.
- SiteMinder
- Little Hotelier
- Cloudbeds
- ResBook
- NewBook
- Beds24
- Booking.com
- Airbnb
- Expedia
- Tripadvisor
- Stripe
- Square
- Xero
- MYOB
- Mailchimp
- Google Business Profile
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your bed and breakfast: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We sit down at your kitchen table, walk through a booking from first enquiry to checkout and find what's eating your evenings.
- 02
Archi-tech
We plan it before writing code: your rooms, rates, breakfasts, packages, channels, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you see a win before your next busy weekend.
- 04
Look after
We host it, maintain it and keep improving it. When something needs fixing you call the people who built it.
08Questions
FAQ
Things B&Bs ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can guests choose their breakfast when they book?
Yes. Guests pick from your breakfast menu, flag allergies and choose a time. You get a prep sheet for each morning.
Can guests book special packages?
Yes. Romance stays, picnic hampers, wine tours and other add-ons can be booked and paid for with the room.
Will it stop double bookings with Airbnb and Booking.com?
Yes. We sync your calendar with your channel manager or with the booking sites directly so every room shows the right dates everywhere.
Do we have to switch from our channel manager?
No. If SiteMinder, Little Hotelier, ResBook or another platform is doing its job, we build around it. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can we take deposits and enforce a cancellation policy?
Yes. Deposits are taken at booking, guests agree to your terms and balances are charged on the schedule you choose.
How much does a B&B system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a direct booking page or breakfast preferences can be quick. Bigger systems are planned in stages so you get the first win early.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most B&Bs we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a bed and breakfast problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.