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Glamping booking software: tents, hampers & add-ons
Glamping: book the tent, the hamper and the sunset. Sell the whole stay.
Most stays come through platforms that take a cut. Hampers get sorted by email, activities get booked on arrival if there's still room and someone answers the same directions question every afternoon. We build booking systems for glamping operators that sell the tent, the hamper and the sunset kayak in one go, then we host them and look after them.
Looking for glamping booking software that sells the whole experience?
A glamping site isn't really selling a bed. It's selling the outdoor bath at sunset, the grazing board waiting on the deck and the morning paddle on the dam. Most booking tools only know about the tent. Everything else gets organised by email, phone and a notebook in the office, so guests miss out on extras and you lose money on every stay that could have been bigger.
Wollopit builds custom glamping software around how your site actually runs. Guests book direct, pick their tent from the map and add hampers, activities and late checkout before they arrive. Suppliers get their orders on their own. Housekeeping knows which tents turn over today. We connect the channel manager and platforms you already use, replace the bits holding you back and look after the lot on our own servers.
01The problems
What we hear from glamping operators
Does your glamping site have these problems? Here's how we'd fix them.
Most glamping operators we talk to have built something beautiful and then run it on platform apps, email threads and good luck. It holds together until a long weekend sells out.
- The problemPlatform fees on every stayAirbnb, Booking.com and Hipcamp take a slice of every night, even from guests who'd happily book with you.How we fix itA direct booking website with live availability, secure payments and a reason to book direct like a free hamper upgrade.
- The problemDouble bookings across channelsA tent sells on two platforms for the same Saturday and someone has to make an awkward phone call.How we fix itAvailability synced with your channel manager or platform calendars so every channel sees the same tents.
- The problemHampers organised by emailGuests ask about the grazing board, you email the local deli and nobody writes down the gluten-free request.How we fix itHampers and food packs added at checkout with dietaries captured. The supplier gets a clean order list on its own.
- The problemActivities sorted on arrivalGuests ask about the massage or the stargazing tour once they've arrived and it's already full.How we fix itActivities booked with the stay, with time slots, capacity limits and reminders so guests plan the weekend before they leave home.
- The problemGuests want a specific tentCouples want the one with the bath and the view. You end up juggling it over the phone.How we fix itPick-your-tent booking with photos and a site map, plus an optional fee to lock in a favourite.
- The problemThe same questions every dayDirections, gate codes, where the firewood is and what to do when there's no phone reception.How we fix itA guest guide sent before arrival with maps, codes and house rules that still works once the signal drops out.
- The problemGift stays sold by handVouchers written up in Word, tracked in a spreadsheet and impossible to check when someone redeems one.How we fix itGift vouchers bought online, delivered by email and redeemed straight in the booking form.
- The problemTurnovers on a whiteboardLinen, firewood, the hot tub and hamper drop-offs all juggled by text with the cleaners.How we fix itA housekeeping board on staff phones showing every turnover, checklist and restock for the day.
- The problemLong weekends priced like wet TuesdaysPeak dates sell out months ahead at the same rate as the quiet ones.How we fix itSeasonal rates, minimum stays, school holiday pricing and midweek specials set once and applied automatically.
- The problemGuests leave and you never hear from themNo review requests, no anniversary offers and no easy way to bring happy couples back.How we fix itPost-stay emails asking for reviews, return guest offers and anniversary reminders sent on their own.
02What we build
Solutions
What we build for glamping operators. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Pick-your-tent site map
An interactive map with photos of each tent so guests choose their spot.
Channel sync
Availability shared with your channel manager or platform calendars to stop double bookings.
Hampers & food packs
Breakfast boxes, grazing boards, BBQ packs and wine added at checkout with dietaries.
Supplier order lists
Daily hamper and activity orders sent to the deli, winery or masseuse automatically.
Activity booking
Massages, tours, kayak hire and yoga with time slots, capacity limits and waivers.
Add-ons & upgrades
Late checkout, early check-in, firewood, flowers, pet stays and celebration setups.
Seasonal pricing
Peak rates, minimum stays, long weekends and midweek deals that apply themselves.
Gift vouchers
Dollar or stay vouchers bought online, emailed beautifully and redeemed at booking.
Guest guide
Directions, gate codes, Wi-Fi, house rules and local tips that work offline.
Housekeeping board
Turnovers, checklists, linen counts and restocks on staff phones.
Return guest emails
Review requests, anniversary offers and early access to new tents.
03The systems
The big ones
Your whole glamping site, on one system.
These are the systems glamping operators ask us about most. Each works on its own and they get properly clever when they're joined up.
Direct bookings
Guests pick the tent. You keep the fee.
A booking site that shows every tent on a map with photos, features and live availability. Guests choose the one with the bath, pay a deposit and get a confirmation without you lifting a finger. Availability stays in step with your other channels.
- Interactive site map with every tent
- Photos and features per tent
- Live availability and instant booking
- Deposits or full payment by card
- Optional fee to choose a specific tent
- Seasonal rates and minimum stays
- Synced with your channel manager
- Promo codes and direct booking perks
- Booking changes handled online
Hampers & add-ons
The hamper's on the deck before they arrive.
Hampers, food packs and extras sit right in the booking flow so guests add them while they're excited. Dietaries get captured once. Your supplier gets a tidy order list for each day and the cost lands on the right booking.
- Breakfast, grazing and BBQ hampers
- Wine and local produce add-ons
- Dietaries captured at checkout
- Daily order lists for suppliers
- Cut-off times before arrival
- Firewood, flowers and celebration packs
- Late checkout and early check-in
- Add extras after booking
- Takings per add-on
Activities & experiences
The weekend planned before they leave home.
Massages, guided walks, kayak hire and stargazing tours booked alongside the stay. Time slots and capacity limits stop the overbooking. Guests get reminders and providers see their own schedule.
- Time slots and capacity limits
- Book with the stay or add later
- Waivers signed online
- Reminders by email and SMS
- Schedules for external providers
- Weather cancellation handling
- Package deals with the stay
- Bookings per activity at a glance
Guest guide & housekeeping
No more directions calls. No more turnover texts.
Guests get a guide before they arrive with the map, gate code and everything they'd normally ring about. Behind the scenes the housekeeping board shows every turnover, restock and hamper drop for the day.
- Guide sent before arrival
- Works offline once loaded
- Maps, gate codes and Wi-Fi
- House rules and fire safety
- Local tips and places to eat
- Turnover board on staff phones
- Checklists and photo sign-off
- Linen, firewood and restock counts
- Maintenance issues logged
Vouchers & return guests
Gift stays that sell themselves.
Gift vouchers bought online and emailed beautifully for birthdays and anniversaries. After the stay guests get a thank you, a review request and a reason to come back next year.
- Dollar or stay vouchers
- Printable and email delivery
- Redeemed in the booking form
- Expiry and balance tracking
- Review requests after checkout
- Anniversary reminders
- Return guest offers
- Mailchimp list sync
04How it changes
Before and after
A romantic weekend, wolloped.
Here's how one couple's weekend could change. Every glamping site is different, so we map yours first.
Before
- Booked through a platform that takes its cut
- Email back and forth about the hamper
- Ring the deli to order it
- Massage fully booked by the time they ask
- Directions explained over the phone
- Cleaners texted about the turnover
After
- Booked direct and picked the tent with the bath
- Hamper added at checkout with dietaries
- Deli gets the order list on its own
- Massage booked with the stay
- Guest guide arrives two days out
- Turnover shows up on the housekeeping board
05Services
Everything under one roof
Software, websites and systems for glamping operators.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for glamping operators
Built around how your glamping site actually runs: direct booking website, pick-your-tent site map and the admin in between, in one system you own.
Websites for glamping operators
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Glamping site system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for glamping operators
Channel sync and hampers & food packs: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Airbnb, Booking.com and Hipcamp so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your glamping site, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the booking platforms and tools you rely on. If they're working we build around them. If they're holding you back we replace them.
- Airbnb
- Booking.com
- Hipcamp
- Expedia
- SiteMinder
- NewBook
- Cloudbeds
- RMS Cloud
- Little Hotelier
- Rezdy
- FareHarbor
- Stripe
- Square
- Xero
- MYOB
- Mailchimp
- Google Business Profile
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your glamping site: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We walk the site, sit in the office and follow a guest from booking to checkout to see where the time and money go.
- 02
Archi-tech
We plan it before writing code: your tents, channels, hampers, suppliers, activities, housekeeping, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next long weekend.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things glamping operators ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can guests choose a specific tent?
Yes. Each tent shows on a site map with photos and features so guests pick their favourite. You can charge a small fee for choosing if you like.
Can guests add hampers and activities when they book?
Yes. Hampers, food packs, activities and extras sit right in the booking flow. Dietaries get captured and your suppliers get their order lists automatically.
Will it stop double bookings with Airbnb and Hipcamp?
Yes. We sync availability with your channel manager or the platform calendars so every channel sees the same tents.
Do we have to stop using Airbnb or our channel manager?
No. We build around what works. Most operators keep their platforms for discovery and use direct bookings to keep more of each stay.
Can we sell gift vouchers online?
Yes. Guests buy dollar or stay vouchers online, they're emailed straight away and redeemed in the booking form with balances tracked.
How much does a glamping booking system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a guest guide or gift vouchers can be quick. Bigger systems are built in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most glamping operators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a glamping site problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.