Interactive site map
Your real park layout online. Guests filter by power, shade, slab, pets and view, then tap their site.
Caravan park booking software with interactive site maps
Caravan parks: let guests pick their site on the map. Fill more sites, answer fewer calls.
The phone rings from opening to close, the site map is a laminated sheet on the office wall and somebody just booked a 32-foot fifth-wheeler onto a camper trailer site. We build site-map booking systems for caravan parks that handle powered and unpowered sites, cabins, seasons and permanents in one place. Then we host them and look after them.
Looking for caravan park booking software with site maps?
Guests want to choose their site. Shade for the dog, a slab for the van, close to the amenities but not too close, a glimpse of the water. A caravan park is a booking office, a cleaning crew, a landlord for permanents, a corner shop and a maintenance team all at once. Most parks run it on a booking system that doesn't quite fit, a wall map, a whiteboard of cabin cleans and a folder of power readings.
Wollopit builds custom caravan park software around how your park actually runs. Guests pick their site on a live map that knows the rig length, the power and the season. Rates and minimum stays apply themselves. Arrivals check in before they reach the boom gate. Cabins turn over on a housekeeping board and permanents get billed without the clipboard. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.
01The problems
What we hear from caravan parks
Does your caravan park have these problems? Here's how we'd fix them.
Most parks we talk to have loyal regulars and a great spot. The office just runs on the phone, the wall map and the manager's memory, which holds up fine until the September holidays.
- The problemThe office is chained to the phoneEvery booking is a phone call or an email back and forth about dates, site types and whether the dog can come.How we fix itOnline booking for every site and cabin, open all night, with pets, extra guests and add-ons sorted at checkout.
- The problemThe site map lives on the office wallGuests ask for 'the one near the river' and you squint at a laminated map to work out which number that is.How we fix itAn interactive site map on your website. Guests see shade, slabs, views and amenities, then tap the exact site they want.
- The problemThe rig doesn't fit the siteA big fifth-wheeler with slide-outs rolls up to a site built for camper trailers and the whole afternoon goes sideways.How we fix itEvery site has its max length, slab size, drive-through and slide-out rules. Guests enter their rig and only see sites that fit.
- The problemSeasonal rates done in your headSchool holidays, Easter, Christmas and long weekends all have different prices and minimum stays, applied by hand.How we fix itRate rules by season, day of week and site type, with minimum stays, weekly discounts and holiday surcharges applied automatically.
- The problemDouble bookings across channelsA cabin goes on Booking.com while you take the same dates over the phone. Someone gets a sorry call.How we fix itLive availability synced with Booking.com, Expedia, Airbnb and Hipcamp so every channel sees the same calendar.
- The problemCabins and sites in separate worldsCabins in one system, sites in another and a group of three families booking both is a puzzle.How we fix itOne booking system for powered sites, unpowered sites, cabins and glamping tents, with group bookings across all of them.
- The problemCabin cleans on a whiteboardHousekeeping doesn't know which cabins are leaving today, which are staying on and which need a full linen change.How we fix itA housekeeping board on staff phones with departures, stayovers, linen counts and a tap to mark each cabin ready.
- The problemA queue at the office at 2pmEveryone arrives at once, the queue snakes out the door and the boom gate code gets read out twenty times.How we fix itPre-arrival check-in by text with rego, rig details and payment done, then a gate code and site map sent before they arrive.
- The problemPermanents and annuals billed by handSite fees, power usage and annual renewals are tracked on a spreadsheet and chased by note under the door.How we fix itPermanent and annual sites in the same system, with recurring site fees, invoices to Xero and automatic reminders.
- The problemPower readings on a clipboardSomeone walks the park reading meters, then retypes the numbers and does the maths for every powered site.How we fix itMeter readings entered on a phone at each site, usage calculated on the spot and added straight to the guest's bill.
- The problemRegulars rebooking Christmas by phoneThe same families want the same site every Christmas and you're juggling a paper list of who asked first.How we fix itA rebooking window for last year's guests, a fair waitlist for peak periods and offers sent automatically when a site frees up.
02What we build
Solutions
What we build for caravan parks. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Online booking engine
Sites, cabins and glamping with deposits, pet fees, extra guests and add-ons like linen and late checkout.
Rig size matching
Max length, slab width, drive-through and slide-out rules per site so every booking actually fits.
Seasonal rates & minimum stays
Rates by season, site type and day of week, with minimum stays, weekly deals and holiday surcharges.
Channel sync
Availability and rates kept in step with Booking.com, Expedia, Airbnb and Hipcamp, no double bookings.
Pre-arrival check-in
Guests confirm rego, rig and arrival time by text, pay the balance and get their gate code and map.
Boom gate & access codes
Gate codes issued per booking, valid for their stay only and switched off at checkout.
Cabin housekeeping board
Departures, stayovers, linen changes and maintenance flags on staff phones, with cabins marked ready in a tap.
Permanents & annuals
Recurring site fees, annual renewals, agreements on file and invoices straight into Xero or MYOB.
Power meter readings
Read meters on a phone at the site, calculate usage and add it to the bill automatically.
Peak season rebooking & waitlist
Last year's Christmas guests get first dibs, then a fair waitlist fills cancellations on its own.
Deposits, cancellations & refunds
Your cancellation policy built in, deposits held and refunds or credits handled without the arithmetic.
Guest guide
Park rules, amenities, pool hours, wifi, local tips and the site map on their phone, no printed folder.
Kiosk & hire bookings
Ice, gas swaps, firewood and bike or kayak hire sold at the counter or added to their booking.
A website that fills sites
Hand-built, quick on mobile, with the live site map and booking built in, made to rank for 'caravan park near me'.
03The systems
The big ones
Your whole park, on one system.
These are the systems caravan parks ask us about most. Each one works on its own and they get properly clever when they're joined up.
Site map booking
Guests pick their own patch of grass.
Your park map becomes the booking screen. Guests filter by what matters to them and tap the exact site they want, knowing it fits their rig and is free for their dates. It works on your website and on the office computer, so phone bookings use the same map.
- Your real park layout, not a generic grid
- Powered, unpowered, ensuite and drive-through sites
- Filters for shade, pets, slab and view
- Rig length and slide-out checks
- Live availability for the chosen dates
- Photos of each site
- Cabins and glamping on the same map
- Group bookings across neighbouring sites
- Same map for phone bookings at the office
- Premium pricing for the best sites
Rates & seasons
Christmas pricing that sets itself.
Set your seasons once and the system does the rest. School holidays, long weekends and Christmas get their own rates and minimum stays. Weekly discounts, pensioner rates and extra guest fees apply without anyone reaching for a calculator.
- Seasons by date range
- Queensland school holiday calendar
- Minimum stays per season
- Weekday and weekend rates
- Weekly and long-stay discounts
- Extra adult, child and pet fees
- Pensioner and member rates
- Premium site surcharges
- Rates pushed to every channel
- Next year's seasons loaded ahead
Arrivals & check-in
No queue at 2pm.
Guests check in from their phone the day before. They confirm their rego and rig, pay what's owing and get their gate code and a map to their site. The office just waves as they drive past.
- Pre-arrival check-in by text and email
- Rego and rig details captured
- Balance paid online
- Boom gate codes per booking
- Directions to their site on the map
- Arrivals list for the office
- Late arrival instructions
- Early check-in and late checkout requests
- Checkout reminders
- Review request after they leave
Cabins & housekeeping
Every cabin ready before the next car pulls in.
Housekeeping sees departures, stayovers and linen needs on their phones the moment bookings change. Cabins get marked ready in one tap and the office knows exactly what's good to hand over.
- Daily departures and stayovers
- Linen and towel counts per cabin
- Clean, inspected and ready status
- Maintenance issues with photos
- Priority cabins for early arrivals
- Amenities block cleaning logs
- Pool and spa check records
- Lost property log
- Staff assigned by area
- Office sees status live
Permanents & annuals
Long-term sites, without the clipboard.
Permanents and annual sites sit alongside your casual bookings. Site fees bill on schedule, power readings go straight onto the invoice and renewals remind themselves.
- Permanent and annual site register
- Recurring weekly or monthly site fees
- Power meter readings on a phone
- Usage added to invoices automatically
- Invoices synced to Xero or MYOB
- Overdue reminders by email and SMS
- Annual renewals and agreements on file
- Visitor and guest registers
- Notices sent to all residents
- Statements on request
04How it changes
Before and after
School holidays, wolloped.
Here's how a peak season booking could change. Every park is different, so we map yours first.
Before
- Phone rings all day with the same questions
- Site picked by squinting at the wall map
- Nobody asked how long the van is
- Holiday rate and minimum stay worked out by hand
- Queue out the office door at 2pm
- Rig doesn't fit and the site gets reshuffled
After
- Guests book online at 10pm on the couch
- They tap their site on the live map
- Rig length checked before they can book it
- Holiday rate and minimum stay applied automatically
- Checked in by text with their gate code
- They drive straight to a site that fits
05Services
Everything under one roof
Software, websites and systems for caravan parks.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for caravan parks
Built around how your caravan park actually runs: interactive site map, online booking engine and the admin in between, in one system you own.
Websites for caravan parks
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Caravan park system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for caravan parks
Rig size matching and seasonal rates & minimum stays: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect NewBook, RMS Cloud and SiteMinder so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your caravan park, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside park management platforms you're happy with or replace the ones holding you back.
- NewBook
- RMS Cloud
- SiteMinder
- Booking.com
- Expedia
- Airbnb
- Hipcamp
- Stripe
- Square
- Tyro
- Lightspeed
- Xero
- MYOB
- Mailchimp
- Google Business Profile
- Deputy
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your caravan park: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time in your office, walk the park with you and watch a busy changeover day to see what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your sites, cabins, seasons, permanents, channels, gate system, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the next school holidays.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things caravan parks ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can guests really choose their exact site?
Yes. We draw your actual park layout and guests tap the site they want. You can still keep certain sites back for office allocation or charge extra for the best ones.
Can it stop big rigs booking small sites?
Yes. Each site gets its max length, slab size and any drive-through or slide-out rules. Guests enter their rig details and only see sites that fit.
Can permanent residents and annual sites be included?
Yes. Permanent and annual sites are managed alongside casual bookings, with recurring site fees, power usage and invoices going into Xero or MYOB.
Will it sync with Booking.com and Hipcamp?
Yes. We keep availability and rates in step with Booking.com, Expedia, Airbnb and Hipcamp, either directly or through a channel manager like SiteMinder.
We already use NewBook or RMS. Do we have to switch?
No. If your park management system is doing its job, we build around it: the site map, check-in, housekeeping, permanents billing and website on top. If it's holding you back, we'll show you what replacing it would involve before anything changes.
Can it hand out boom gate codes?
Often, yes. Many gate and access systems can be connected so each booking gets its own code that works for their stay only. We'll check what yours supports during planning.
How much does a caravan park system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like a site map or pre-arrival check-in can be quick. Bigger systems are planned in stages so you get the first win early, ideally before your next peak season.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most caravan parks we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a caravan park problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.