Online tank fill ordering
Customers pick litres, enter their address and tank details and pay. Works on any phone.
Water cartage software: tank fill orders & delivery runs
Water carriers: tank fills ordered, runs planned. Cart more water, take fewer calls.
The phone rings from 6am, the run sheet is scribbled on the back of an invoice and somebody's tank ran dry because their order got lost in a voicemail. We build ordering, run planning and proof of delivery systems for water carriers, then we host them and look after them.
Looking for water cartage software that takes the orders and plans the runs?
Water cartage is quiet for months, then a dry spell hits and every tank in the district wants filling this week. The orders come in by phone while you're driving. You write addresses on your hand. Customers ring back three times asking when you're coming. Then there's the house with the locked gate and the dog, the pool fill that needs a longer hose and the building site that wants a load every morning for dust. Most of it lives in your head and a diary on the dash.
Wollopit builds custom water cartage software around how your business actually runs. Customers order their litres online and pay up front. Orders group themselves into runs by area and truck size. Urgent dry tanks jump the queue. Drivers see the gate code and tank location before they arrive, then snap a photo and get a signature when the load's in. Invoices go to Xero or MYOB without retyping. We host it on our own servers and look after it, so you can keep the trucks moving.
01The problems
What we hear from water carriers
Does your water cartage business have these problems? Here's how we'd fix them.
Most water carriers we talk to are flat out driving and doing the admin from the cab between loads. It holds together until the first hot week of summer.
- The problemOrders by phone all dayIn a dry spell the phone doesn't stop. You can't answer it while you're filling a tank so orders end up in voicemail and some never get called back.How we fix itOnline ordering with litres, address and tank details. Customers order any time and you see every order in one list.
- The problemRuns planned on paperJobs written in a diary, then sorted by memory. Trucks double back across the district and burn half a day in travel.How we fix itOrders grouped into runs by area and truck capacity, with a map view and the stop order worked out for you.
- The problemDry tanks waiting behind pool fillsA family with no water for the kids sits in the same queue as someone topping up a pool.How we fix itPriority flags for empty tanks, health needs and stock water, so urgent orders go to the top of the next run.
- The problemCustomers ringing to ask when you're comingEvery order means two more calls asking where the truck is.How we fix itAn estimated delivery window by SMS and an on-the-way text when the driver heads to their place.
- The problemAccess notes forgottenGate codes, dogs, soft ground after rain and a tank hidden behind the shed. The new driver finds out the hard way.How we fix itProperty notes and photos saved against every address and shown to the driver before they arrive.
- The problemPaper delivery docketsDockets get wet, lost or stuck under the seat. Disputes about how much went in come down to your word against theirs.How we fix itDigital proof of delivery with litres, photos of the fill, a signature and the time, sent to the customer straight away.
- The problemChasing paymentsCash on the kitchen bench, IOUs and invoices that sit unpaid for weeks.How we fix itPay at order by card, pay on the driver's phone or invoice for approved accounts, all landing in Xero or MYOB.
- The problemBuilding sites and standing ordersBuilders and civil crews want a load every morning for dust or a pour. Keeping track of who's booked what is a juggle.How we fix itBusiness accounts with standing orders, site contacts, purchase order numbers and monthly invoicing.
- The problemWater quality records in a folderTank cleaning dates, chlorine tests and fill point records live on scraps of paper until someone asks to see them.How we fix itWater quality and tank sanitising logs on the driver's phone, stored against each truck and ready to show.
- The problemFill station costs don't add upYou pay for every load you take from the standpipe but nobody's matching what you bought to what you sold.How we fix itFill station loads logged per truck and matched against deliveries, so you know what each load earned.
02What we build
Solutions
What we build for water carriers. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Delivery run planner
Orders grouped by area and truck size, with a map view and stops in a sensible order.
Priority flags
Empty tanks, health needs and stock water marked urgent and slotted into the next run.
Delivery windows & SMS
Estimated windows when they order, an on-the-way text and a done text with the docket.
Property & access notes
Gate codes, dogs, tank location, inlet height, hose length and wet weather access saved per address.
Driver app
Today's run, directions, property notes and job status on the driver's phone, even with patchy signal.
Digital proof of delivery
Litres delivered, fill photos, signature or no-one-home photo and time stamped automatically.
Payments at order or on site
Card payments when they order or on the driver's phone, with receipts sent by SMS or email.
Business accounts & standing orders
Builders, farms and councils with recurring loads, site contacts, PO numbers and monthly invoices.
Waitlist for dry spells
When you're booked out, customers join a waitlist and get a text when a slot opens.
Water quality logs
Chlorine tests, tank cleaning and sanitising records per truck with reminders when they're due.
Fill station tracking
Loads taken from each standpipe or fill point logged and matched against what was delivered.
Truck pre-starts & servicing
Daily pre-start checks, defects and service reminders for every truck and pump.
Xero & MYOB sync
Paid orders and account invoices flow into your accounting software without retyping.
A website that gets the order
Fast on mobile, clear pricing by zone and built to rank for 'water delivery near me' and your towns.
03The systems
The big ones
Your whole cartage business, on one system.
These are the systems water carriers need most. Each one works on its own and they get properly useful when they're joined up.
Ordering & payment
Orders come in while you're driving.
Customers order their litres online any time of day, tell you about their tank and pay up front. You get a clean list of orders instead of a voicemail inbox full of half-heard addresses.
- Order by litres or truck load
- Pricing by delivery zone
- Tank size and current level
- Potable, non-potable or pool fill
- Card payment at order
- Approved accounts on invoice
- Waitlist when you're booked out
- Repeat orders in one tap
- Order confirmation by SMS
Run planning
Runs planned by area, not by memory.
Orders sort themselves into runs by area and truck capacity so you stop crossing the district twice in a day. Urgent dry tanks get slotted in first and customers get a delivery window automatically.
- Orders grouped by area or zone
- Runs sized to each truck's tank
- Fill station stops built into the run
- Map view of the day
- Drag to reorder stops
- Priority orders slotted in first
- Delivery windows sent by SMS
- Runs pushed to the driver's phone
Driver app & POD
Every load signed off from the cab.
Drivers see the run, the directions and the property notes before they pull up. When the load's in they record the litres, snap a photo of the fill and grab a signature, then the customer gets their docket straight away.
- Today's run on any phone
- Gate codes and access notes
- Tank location photos
- Works with patchy signal
- Litres delivered per job
- Fill photos and signature
- No-one-home photo option
- On-the-way text in one tap
- Take card payment on site
Business accounts
Builders and farms on autopilot.
Construction crews, farms and councils get accounts with standing orders and their own pricing. Loads are booked automatically and invoiced monthly with the purchase order numbers their office wants.
- Standing daily or weekly orders
- Account pricing per customer
- Multiple sites per account
- Site contacts and access notes
- Purchase order numbers on invoices
- Monthly statements
- Credit limits and account holds
- Invoices into Xero or MYOB
Water quality & trucks
Clean water with the paperwork to prove it.
Chlorine tests, tank cleaning and sanitising get logged on the driver's phone against each truck. Pre-starts, servicing and fill station loads sit in the same place, so the records are there when anyone asks.
- Chlorine test logs per load
- Tank cleaning and sanitising records
- Reminders when cleaning is due
- Potable and non-potable truck flags
- Daily pre-start checks
- Defects and service reminders
- Fill station loads per truck
- Fill costs matched to deliveries
04How it changes
Before and after
A dry summer week, wolloped.
Here's how a flat-out week in a dry spell could change. Every cartage business is different, so we map yours first.
Before
- Phone rings non-stop while you're filling tanks
- Addresses scribbled in the diary on the dash
- A dry tank waits behind a pool fill
- Customers ring back asking when you're coming
- New driver gets stuck at a locked gate
- Payment chased for weeks after the load
After
- Orders come in online with litres and tank details
- Runs grouped by area and truck size
- Empty tanks flagged and sent out first
- Customers get a window and an on-the-way text
- Gate code and access notes on the driver's phone
- Paid at order with the docket sent on delivery
05Services
Everything under one roof
Software, websites and systems for water carriers.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for water carriers
Built around how your water cartage business actually runs: online tank fill ordering, delivery run planner and the admin in between, in one system you own.
Websites for water carriers
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Water cartage business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for water carriers
Priority flags and delivery windows & SMS: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and QuickBooks Online so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your water cartage business, looked after by the people who built it.
06Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the job and fleet apps you're happy with or replace the ones holding you back.
- Xero
- MYOB
- QuickBooks Online
- Stripe
- Square
- Google Maps
- Twilio SMS
- ServiceM8
- Tradify
- Teletrac Navman
- Webfleet
- Geotab
- SafetyCulture
- Microsoft 365
- Google Workspace
07How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your water cartage business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We ride along on a run and sit in on the phone calls, then work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your zones, trucks, customers, accounts, water records, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually online ordering and runs first, so you get a win before the next dry spell.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
08Questions
FAQ
Things water carriers ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can customers see their delivery window?
Yes. Customers get an estimated window when they order, an on-the-way text when the driver heads their way and a docket when the load's in.
Can urgent orders jump the queue?
Yes. You or the customer can flag a tank as empty or a health need. It goes to the top of the next suitable run and you can see every urgent order at a glance.
Will it work out in the bush with no signal?
Yes. The driver app saves jobs, notes and proof of delivery on the phone and syncs when it finds signal again.
Can builders and farms have standing orders?
Yes. Business accounts can have daily or weekly loads booked automatically, their own pricing and monthly invoices with PO numbers.
Can it keep our water quality records?
Yes. Chlorine tests, tank cleaning and sanitising can be logged against each truck with reminders when they're due, so the records are ready if anyone asks.
We already use ServiceM8 or Tradify. Do we have to switch?
No. If your current job app or fleet tracking is doing its job we build around it. If it's holding you back we'll show you what replacing it would involve before anything changes.
How much does a water cartage system cost?
It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.
How long does it take?
Smaller jobs like online ordering can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most water carriers we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a water cartage business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.