Case management
Secure notes.
Private investigator case management & secure reports
Private investigators: cases and evidence kept tight. Secure from first note to final report.
Notes on phones, evidence in folders and reports emailed. We build secure case management for investigators.
Looking for private investigator case management software?
Investigation work needs secure records and clear reports. We build case systems with evidence logs and secure delivery.
Wollopit builds client portals, intake flows, document automation and websites for private investigators around how your practice actually works. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so you can spend your hours on billable work.
01The problems
What we hear from private investigators
Does your investigation agency have these problems? Here's how we'd fix them.
Most private investigators we talk to lose hours every week chasing documents, re-keying client details and answering 'where are we up to?' emails.
- The problemNotes on phonesInsecure.How we fix itSecure case notes.
- The problemEvidence in foldersChain of custody unclear.How we fix itEvidence logs.
- The problemSurveillance logsHandwritten.How we fix itTimed logs with photos.
- The problemReports emailedInsecure.How we fix itSecure report delivery.
- The problemHoursUntracked.How we fix itTime per case.
- The problemClient intakeBy phone.How we fix itConfidential intake.
02What we build
Solutions
What we build for private investigators. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Evidence logs
Chain of custody.
Surveillance logs
Time-stamped.
Secure reports
Delivered safely.
Time tracking
Billable hours.
Confidential intake
Online forms.
03How it changes
Before and after
A surveillance job, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Notes on a phone
- Photos in a folder
- Report in Word
- Emailed
After
- Logged in the app
- Evidence recorded
- Report generated
- Delivered securely
04Services
Everything under one roof
Software, websites and systems for private investigators.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for private investigators
Built around how your investigation agency actually runs: case management, evidence logs and the admin in between, in one system you own.
Websites for private investigators
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Investigation agency system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for private investigators
Surveillance logs and secure reports: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Microsoft 365 so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your investigation agency, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Microsoft 365
- Google Workspace
- DocuSign
- Calendly
- Stripe
- HubSpot
- Mailchimp
- Zoom
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your investigation agency: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things private investigators ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Is evidence stored securely?
Yes. Access is restricted and every view and change is logged.
How much does it cost?
It depends on what you need, so we quote up front once we understand your investigation agency. No surprise invoices, no lock-in and you own what we build.
Can it work with our practice software?
Usually, yes. We connect to the tools you rely on and build the client-facing bits they can't do. If something should go we'll explain why first.
Is client information kept secure?
Yes. Portals use encrypted connections, access is restricted to the right people and documents stay on our managed servers. We follow the Australian Privacy Principles.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most private investigators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got an investigation agency problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.