Party intake
Confidential forms.
Mediation session booking with intake & documents
Mediators: intake and sessions handled calmly. Separate intake, shared documents.
Intake calls with each party, documents by email and sessions scheduled through back and forth. We build intake and booking systems for mediators.
Looking for mediation booking and intake software?
Mediation needs separate, confidential intake for each party. We build forms, document sharing and scheduling that respect that.
Wollopit builds client portals, intake flows, document automation and websites for mediators around how your practice actually works. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so you can spend your hours on billable work.
01The problems
What we hear from mediators
Does your mediation practice have these problems? Here's how we'd fix them.
Most mediators we talk to lose hours every week chasing documents, re-keying client details and answering 'where are we up to?' emails.
- The problemIntake callsTime consuming.How we fix itSeparate online intake per party.
- The problemSchedulingCoordinating parties.How we fix itScheduling links.
- The problemDocumentsEmailed.How we fix itShared and private document areas.
- The problemOnline sessionsLinks sent manually.How we fix itOnline session links.
- The problemAgreementsSigned later.How we fix itE-signed agreements.
- The problemFeesSplit between parties.How we fix itSplit payments.
02What we build
Solutions
What we build for mediators. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Scheduling
Find a time for all.
Document areas
Shared and private.
Online sessions
Links included.
Agreements
Signed online.
Split payments
Each party pays.
03How it changes
Before and after
A family mediation, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Separate intake calls
- Scheduling emails
- Documents emailed
- Fees chased
After
- Online intake
- Session booked
- Documents shared securely
- Fees split online
04Services
Everything under one roof
Software, websites and systems for mediators.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for mediators
Built around how your mediation practice actually runs: party intake, scheduling and the admin in between, in one system you own.
Websites for mediators
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Mediation practice system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for mediators
Document areas and online sessions: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, MYOB and Microsoft 365 so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your mediation practice, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- MYOB
- Microsoft 365
- Google Workspace
- DocuSign
- Calendly
- Stripe
- HubSpot
- Mailchimp
- Zoom
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your mediation practice: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things mediators ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Can each party keep some documents private?
Yes. Documents can be shared with the mediator only or with all parties.
How much does it cost?
It depends on what you need, so we quote up front once we understand your mediation practice. No surprise invoices, no lock-in and you own what we build.
Can it work with our practice software?
Usually, yes. We connect to the tools you rely on and build the client-facing bits they can't do. If something should go we'll explain why first.
Is client information kept secure?
Yes. Portals use encrypted connections, access is restricted to the right people and documents stay on our managed servers. We follow the Australian Privacy Principles.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most mediators we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a mediation practice problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.