wollopit Got a problem? →

Marina software: berth bookings, leases & service requests

Marinas: every berth, lease and visitor in one place. Berth bookings without the clipboard.

The berth chart is a whiteboard in the office. Leases live in a filing cabinet and visitors ring the office or call up on the radio at 6pm on a Friday. We build berth management, booking, billing and service systems for marinas that all talk to each other. Then we host them and look after them.

Looking for marina software that handles berths, leases, visitors and billing in one place?

A marina is a landlord, a hotel, a utility, a boatyard and a servo all on the same stretch of water. Permanent berth holders, casual visitors, liveaboards, hardstand jobs, metered power, fuel sales and a waitlist as long as the breakwall. Most marinas end up juggling a whiteboard, a booking diary, a spreadsheet of leases and a stack of meter readings that someone types into Xero at the end of the month.

Wollopit builds custom marina software around how your marina actually runs. Every berth sits on one live map with its vessel, lease, power meter and balance attached. Visitors book online by length, beam and draft. Leases renew themselves on time and berth holders log in to pay, request a pump-out or update their insurance. We connect the tools you already like, replace the ones holding you back and look after the lot on our own servers.

01The problems

What we hear from marinas

Does your marina have these problems? Here's how we'd fix them.

Most marinas we talk to have a great team on the jetty and an office running on paper, memory and a radio. It holds together until the Easter long weekend.

  • The problemThe berth chart is a whiteboardAvailability lives on a board in the office in three colours of marker. Nobody on the jetty knows what's free without walking back or ringing in.
    How we fix itA live berth map on any screen or phone showing who's in, who's leaving, what's free and what's booked.
  • The problemVisitors book by phone and radioCasual bookings come in by phone, email and VHF at all hours. Staff spend the day taking details and checking the board.
    How we fix itOnline visitor bookings that only offer berths that fit, with deposits taken and arrival details sent automatically.
  • The problemThe boat that turned up biggerSomeone books a 10 metre berth then arrives in a 12.5 metre cat with a 6 metre beam.
    How we fix itBookings capture LOA, beam and draft up front. Berths are matched to fit and staff can check the vessel against the booking on arrival.
  • The problemLeases and licences in a filing cabinetTerms, rate reviews and renewal dates sit in folders. A renewal slips past and the rate stays on last year's number.
    How we fix itLease and licence records with terms, CPI or fixed reviews, renewal reminders and digital signing.
  • The problemThe waitlist is a spreadsheetDozens of names waiting for a 15 metre berth, half of them sold their boat two years ago.
    How we fix itA proper waitlist by berth size with deposits, positions, annual check-ins and one-click offers when a berth comes free.
  • The problemInsurance and rego expire quietlyYour licence terms need current cover and rego but nobody checks until something goes wrong.
    How we fix itA vessel register with insurance, rego and survey documents, expiry reminders to owners and a flag in the office when cover lapses.
  • The problemService requests by phone callPump-outs, power faults, a leaking finger and a lost gate fob all come in by phone and end up on sticky notes.
    How we fix itOnline service requests from berth holders that land in a job list for the marina crew, with photos and status updates.
  • The problemPower meters read with a clipboardSomeone walks the arms reading meters, then the numbers get typed into invoices one by one.
    How we fix itMeter readings on a phone or pulled from smart meters, with usage billed straight onto each berth's account.
  • The problemBilling takes days every monthBerth fees, power, pump-outs, fuel on account and hardstand days all invoiced by hand.
    How we fix itAutomatic billing for fees and extras with direct debit or card, sent through Xero or MYOB.
  • The problemHardstand and slipway clashesTwo boats booked for the travel lift on the same morning and a yacht that's been on the hardstand three weeks longer than planned.
    How we fix itA hardstand and slipway calendar with lift times, yard positions, daily charges and overstay alerts.
  • The problemGate fobs nobody can account forFobs handed out for years and never handed back. Ex-tenants still let themselves in.
    How we fix itA fob and access register tied to each berth holder, with cards cancelled when a lease ends.
  • The problemGetting the word out before a blowA storm is coming and the office is ringing berth holders one by one to check their lines.
    How we fix itBulk SMS and email notices to every berth holder or one arm, with replies tracked so you know who's been reached.
02What we build

Solutions

What we build for marinas. Usually all talking to each other.

Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.

01

Live berth map

Every pen, arm and swing mooring on one map with vessel, status, lease and balance one tap away.

02

Visitor bookings

Casual and overnight berths booked online by length, beam and draft, with deposits and arrival instructions.

03

Lease & licence management

Terms, rate reviews, renewals, liveaboard approvals and digital signing in one place.

04

Berth waitlist

Applicants by berth size, deposits, positions and annual check-ins so the list stays real.

05

Vessel register & documents

Insurance, rego and survey documents per vessel with expiry reminders to owners.

06

Service requests

Pump-outs, repairs and power faults logged by berth holders and assigned to the marina crew.

07

Metered power & water

Phone meter readings or smart meter connections with usage billed to each berth.

08

Automatic billing

Berth fees, power, extras and fuel on account invoiced through Xero or MYOB with direct debit.

09

Hardstand & slipway bookings

Travel lift times, yard positions, daily rates and overstay alerts on one calendar.

10

Fuel dock & accounts

Fuel sales from your POS linked to berth holder accounts and billed on their monthly invoice.

11

Gate fob & access register

Who holds which fob, deposits paid and cards cancelled when they leave.

12

Contractor register

Shipwrights, sparkies and detailers working on site with insurance, inductions and sign-in.

13

Notices & SMS alerts

Storm warnings, works notices and AGM news to everyone or one arm, with read and reply tracking.

14

Berth holder portal

Leases, invoices, documents, service requests and payments in one login.

15

A marina website that books

Fast on mobile with live visitor availability, facilities, rates and tides, built to rank for 'marina near me'.

03The systems

The big ones

Your whole marina, on one system.

These are the systems marinas ask us about most. Each one works on its own and they get properly clever when they're joined up.

Berth map & bookings

Every berth live. Visitors book the ones that fit.

The whiteboard becomes a live map of every pen, arm and mooring. Visitors book online and only see berths their boat actually fits, so the office stops playing phone tag and the jetty crew always knows who's coming in.

  • Live map of every arm and pen
  • Status: occupied, vacant, booked, away
  • Online visitor bookings by LOA, beam and draft
  • Deposits and payments at booking
  • Arrival instructions and gate codes by SMS
  • Temporary vacancies from holders who are away
  • Seasonal and long weekend rates
  • Arrivals and departures list for the crew
  • Works on phones down on the jetty

Leases & waitlist

Leases that renew on time. A waitlist that's actually real.

Every lease and licence sits with its berth, vessel and documents. Reviews and renewals remind you well before they're due and the waitlist offers vacant berths to the right person in the right order.

  • Lease and licence terms per berth
  • CPI and fixed rate reviews
  • Renewal reminders to staff and holders
  • Digital signing
  • Liveaboard approvals and conditions
  • Insurance and rego expiry tracking
  • Waitlist by berth size and position
  • Waitlist deposits and annual check-ins
  • One-click offers when a berth frees up
  • Transfers when a boat is sold

Billing & power

Meters read, fees billed, office home on time.

Berth fees, metered power, pump-outs, fuel on account and hardstand days all land on one account per berth holder. Invoices go out on their own through Xero or MYOB and direct debit takes care of most of the chasing.

  • Recurring berth fees monthly or annually
  • Meter readings on a phone
  • Smart meter connections
  • Usage billed per berth
  • Extras: pump-outs, fuel, hardstand days
  • Invoices through Xero or MYOB
  • Direct debit and card payments
  • Overdue reminders by email and SMS
  • Account statements in the portal

Service & hardstand

Jobs logged once. The travel lift booked once.

Berth holders request a pump-out or report a fault from their phone and it lands in the crew's job list with photos. The hardstand and slipway run on one calendar so lift times never clash and overstays get noticed.

  • Service requests with photos
  • Job list for the marina crew
  • Status updates back to the owner
  • Pump-out bookings
  • Travel lift and slipway times
  • Hardstand yard positions
  • Daily hardstand charges
  • Overstay alerts
  • Contractor sign-in and insurance
  • Maintenance logs for pontoons and services

Berth holder portal & notices

Berth holders sort themselves out.

Every berth holder gets a login for their lease, invoices, documents and service requests. When a blow is coming you can SMS every berth holder on an arm in seconds and see who's replied.

  • Lease and invoice history
  • Pay online or set up direct debit
  • Upload insurance and rego
  • Request services and report faults
  • Book visitor berths for mates
  • Update contact and vessel details
  • Storm and works notices by SMS
  • Notices by arm or berth type
  • Reply tracking so you know who's been reached
04How it changes

Before and after

A long weekend, wolloped.

Here's how a busy Easter Saturday could change. Every marina is different, so we map yours first.

Before

  1. Phone and radio ringing all morning with visitor enquiries
  2. Berth chart rubbed out and rewritten three times
  3. A 13 metre boat turns up for an 11 metre pen
  4. Pump-out requests on sticky notes
  5. Nobody knows which holders are away this week
  6. Power readings and extras typed into invoices on Tuesday

After

  1. Visitors booked and paid online overnight
  2. The berth map updates itself as boats arrive
  3. Every booking was matched by length, beam and draft
  4. Pump-outs booked in the portal and on the crew's phone
  5. Vacant pens from holders who are away already let
  6. Power and extras billed automatically at month end
05Services

Everything under one roof

Software, websites and systems for marinas.

Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.

Custom software for marinas

Built around how your marina actually runs: live berth map, visitor bookings and the admin in between, in one system you own.

Websites for marinas

Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.

Marina system upgrades

Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.

Apps and portals for marinas

Lease & licence management and berth waitlist: customer and staff portals that work on any phone without an app store.

Integrations and automation

We connect Xero, MYOB and Stripe so information moves on its own and nobody retypes it.

Hosting, support and care

Managed hosting, updates, backups and security for your marina, looked after by the people who built it.

06Integrations

Connections

Plays nicely with what you already use.

We connect to the tools you rely on, work alongside platforms you're happy with or replace the ones holding you back.

  • Xero
  • MYOB
  • Stripe
  • Square
  • Lightspeed
  • GoCardless
  • Ezidebit
  • Twilio SMS
  • Google Calendar
  • Google Business Profile
  • Microsoft 365
  • Mailchimp
  • Facebook
  • Instagram
  • DocuSign
  • Gallagher
  • Deputy
07How we work

The process

Some people dip their toe in. We turn up in a rebreather.

We get properly below the surface of your marina: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.

  1. 01

    Think

    We spend time in the office, on the jetty and at the fuel dock, then work out what's actually slowing you down.

  2. 02

    Archi-tech

    We plan it before writing code: your berths, leases, waitlist, billing, hardstand, access, hosting and cost.

  3. 03

    Build

    Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win before the summer rush.

  4. 04

    Look after

    We host it, maintain it and keep improving it. When something breaks you call the people who built it.

08Questions

FAQ

Things marinas ask us.

Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.

Can berth holders log in?

Yes. Berth holders can see their lease, invoices, documents and service requests in a portal. They can pay, upload insurance and book pump-outs from their phone.

Can visitors book online by boat size?

Yes. Visitors enter length, beam and draft and only see berths that fit. Deposits are taken at booking and arrival details go out by SMS.

Can it bill metered power?

Yes. Staff can read meters on a phone as they walk the arms or we can connect smart meters if you have them. Usage goes straight onto each berth's invoice.

We already use marina software or a booking system. Do we have to switch?

No. If something is doing its job we build around it and fill the gaps, like the portal, waitlist or power billing. If it's holding you back we'll show you what replacing it would involve before anything changes.

Does it work with Xero or MYOB?

Yes. Invoices, payments and fuel on account flow into Xero or MYOB so your bookkeeper isn't retyping anything.

How much does a marina system cost?

It depends on what you need, so we quote up front once we understand it. No surprise invoices, no lock-in and you own what we build.

How long does it take?

Smaller jobs like a berth map or visitor booking page can be quick. Bigger systems are planned in stages so you get the first win early instead of waiting for everything at once.

Who looks after it once it's built?

We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.

We already have systems. Can you upgrade them instead of starting again?

Usually, yes. Most marinas we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.

Contact

Got a marina problem? Consider it wolloped.

Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.

I've got