Case intake
Device and symptoms.
Data recovery case tracking with quotes & updates
Data recovery: anxious customers kept informed. Cases, quotes and secure return.
Drives logged on paper, quotes by phone and customers anxious for updates. We build case tracking for data recovery services.
Looking for data recovery case management software?
Customers are stressed when data is lost. We build case tracking with clear updates and secure returns.
Wollopit builds client portals, quoting tools, billing systems and integrations for data recovery services around how your business actually works. We connect the tools you already use, replace the ones holding you back and look after the lot on our own servers, so your team can focus on clients instead of shuffling data between apps.
01The problems
What we hear from data recovery services
Does your data recovery business have these problems? Here's how we'd fix them.
Most data recovery services we talk to are running on a stack of subscriptions that almost talk to each other, glued together with copy and paste.
- The problemDrives logged on paperLost track.How we fix itCase intake.
- The problemQuotes by phoneUnclear.How we fix itQuotes approved online.
- The problemUpdatesAnxious calls.How we fix itStatus updates.
- The problemSecure returnData sent insecurely.How we fix itSecure downloads.
- The problemMail-in drivesTracking.How we fix itMail-in process.
- The problemBusiness clientsUrgent.How we fix itPriority service options.
02What we build
Solutions
What we build for data recovery services. Usually all talking to each other.
Pick the one that's hurting most or join the whole lot up. Everything is built around how your team works, not the other way round.
Quotes
Approved online.
Status updates
Each stage.
Secure return
Encrypted downloads.
Mail-in
Labels and tracking.
Priority options
Urgent jobs.
03How it changes
Before and after
A dead laptop drive, wolloped.
Here's how a typical day could change. Every business is different, so we map yours first.
Before
- Paper intake
- Quote by phone
- Customer anxious
- Data on a USB
After
- Case logged
- Quote approved
- Updates sent
- Secure download
04Services
Everything under one roof
Software, websites and systems for data recovery services.
Whether you're starting fresh or upgrading what you've got, it's one team from the first sketch to the support call.
Custom software for data recovery services
Built around how your data recovery business actually runs: case intake, quotes and the admin in between, in one system you own.
Websites for data recovery services
Fast, hand-built websites that rank for the searches your customers make and turn visits into enquiries, bookings or orders.
Data recovery business system upgrades
Running on spreadsheets, old software or a platform you've outgrown? We move your data across and upgrade in stages so the business never stops.
Apps and portals for data recovery services
Status updates and secure return: customer and staff portals that work on any phone without an app store.
Integrations and automation
We connect Xero, Stripe and HubSpot so information moves on its own and nobody retypes it.
Hosting, support and care
Managed hosting, updates, backups and security for your data recovery business, looked after by the people who built it.
05Integrations
Connections
Plays nicely with what you already use.
We connect to the tools you rely on, work alongside the ones you're happy with or replace the ones holding you back.
- Xero
- Stripe
- HubSpot
- Microsoft 365
- Google Workspace
- Slack
- Jira
- Zapier
- Twilio SMS
- Calendly
06How we work
The process
Some people dip their toe in. We turn up in a rebreather.
We get properly below the surface of your data recovery business: the systems, the busy days and the jobs everyone hates. Then we fix the bits that matter most first.
- 01
Think
We spend time with the people doing the work, see where the hours go and work out what's actually slowing you down.
- 02
Archi-tech
We plan it before writing code: your data, customers, payments, the tools you keep, hosting and cost.
- 03
Build
Real engineering, shown to you early and often. Usually the most painful bit first, so you get a win quickly.
- 04
Look after
We host it, maintain it and keep improving it. When something breaks you call the people who built it.
07Questions
FAQ
Things data recovery services ask us.
Something else on your mind? Ring 0423 011 252 and ask the people who'd build it.
Is recovered data kept secure?
Yes. Data is stored encrypted and deleted after delivery.
How much does it cost?
It depends on what you need, so we quote up front once we understand your data recovery business. No surprise invoices, no lock-in and you own what we build.
Can you replace some of our subscriptions?
Often, yes. If you're paying for several tools that each do a bit, we can build one system that does exactly what you need. We'll show you the numbers first.
Can you integrate with our existing stack?
Yes. We connect to common platforms and APIs so data moves on its own instead of being copied between tabs.
Who looks after it once it's built?
We do. We host it on our own managed servers and keep it updated and secure. When you need something you ring the people who built it.
We already have systems. Can you upgrade them instead of starting again?
Usually, yes. Most data recovery services we work with keep what's working and upgrade the rest in stages. We move your data across, connect the old and new while we switch and retire the old system only when the new one is proven.
Contact
Got a data recovery business problem? Consider it wolloped.
Tell us what's slow, broken, manual or missing. You don't need a spec, just describe what's going on.